- Spam
- Scam
Community reports for 02 8359 9733 (0283599733): Callers impersonate Telstra, claim account/IP issues, use personal names. Confirmed scam by Telstra cyber security.
Telstra Impersonation Reports for 02 8359 9733
Two contributors have reported impersonation calls from 02 8359 9733 (also written as 0283599733) where callers falsely claim to represent Telstra. Both reports indicate the callers reference account or IP issues as a pretext to gain engagement. Notably, Telstra's cyber security team has confirmed that 02 8359 9733 is associated with scam activity, validating contributor concerns.
The callers demonstrate knowledge of personal information, including first or full names of recipients. This detail suggests they may have accessed or purchased stolen data to increase the appearance of legitimacy. One contributor explicitly noted that despite the caller knowing their full name, the call was confirmed as a scam after verification with Telstra.
What Callers from 02 8359 9733 Claim
Contributors who received calls from 0283599733 report that callers state there is a problem with the recipient's Telstra account or internet protocol (IP). The callers use personal names during the call, which appears designed to build false trust and overcome initial scepticism. The framing around account or IP issues serves as a hook to keep the recipient on the line and engaged with further requests.
One contributor reported receiving a call where the person claiming to be from Telstra knew their full name, which initially made the call seem credible. However, after independently verifying with Telstra, the contributor confirmed the call was fraudulent. This pattern indicates that the scammers are using name-dropping as a deliberate tactic to appear authentic.
Report Patterns and Timing
Both reports came through answered calls, suggesting the scammers are actively dialling and connecting with recipients. The reports were submitted on consecutive days (20-21 November 2025), indicating ongoing activity from 02 8359 9733 during this period. The allocation data shows this is a local service number registered to Symbio Networks Pty Ltd in New South Wales, which may contribute to the appearance of legitimacy when the call arrives.
The fact that Telstra's cyber security team has independently confirmed scam activity associated with 02 8359 9733 adds weight to the community reports. This suggests the number has been flagged through official channels as well as through Reverseau community contributions.
What to Do If You Receive a Call from 02 8359 9733
If 02 8359 9733 calls you:
- Do not: Accept claims about account issues at face value, provide personal or account details, or follow instructions to download software or visit websites
- Do: Hang up immediately, independently contact Telstra using the phone number on your bill or their official website, and block the number in your phone settings
- Verify independently: Never use contact details provided by the caller. Always initiate contact yourself using official channels to confirm whether there is a genuine account issue
- Remember: Legitimate companies like Telstra will not call asking you to verify account details or take urgent action based on a claim of IP or account problems
How to Report 02 8359 9733
If you receive a scam or spam call from 02 8359 9733 (0283599733), report it through the following Australian government resources:
- Scamwatch: Report the call and scam details at scamwatch.gov.au, which is Australia's official fraud and scam reporting service
- ACMA (Australian Communications and Media Authority): Lodge a complaint about the number at acma.gov.au, the regulator for telecommunications in Australia
- Telstra directly: Contact Telstra's fraud team using the number on your account or official website to report the impersonation
- Reverseau: Contribute your experience on Reverseau to help other Australians identify calls from 02 8359 9733 and stay informed about this number's activity
Help others by sharing your experience with (02) 8359 9733!
WRITE A REVIEWRatings Distribution
What Our Users Reviewed
They call claiming to be from Telstra, stating there is an issue with your account/IP. They may state your first or full name. Telstra has confirmed it is a spam call via their cyber security team.
Called claiming to be Telstra talking about account issues, knew my full name but it's been confirmed as a scam
Help others by sharing your experience with (02) 8359 9733!
WRITE A REVIEWFrequently Asked Questions
Is 02 8359 9733 really from Telstra?
No. Telstra's cyber security team has confirmed that 02 8359 9733 (0283599733) is associated with scam activity. If you receive a call from this number claiming to be Telstra, it is a scam. Always hang up and contact Telstra directly using the number on your bill or their official website.
How do the scammers know my name when they call from 02 8359 9733?
The callers likely obtained your personal information from a data breach, leaked database, or purchased data lists. Using your name is a deliberate tactic to make the scam appear legitimate and increase the chance you will engage with them. This does not mean the caller is genuinely from Telstra.
What should I do if I already gave information to a caller from 0283599733?
Contact Telstra immediately using the number on your bill or their official website to report the call and the information you provided. If you shared financial details, contact your bank. Consider changing your passwords for any online accounts, and monitor your accounts for unauthorised activity. Report the call from 02 8359 9733 to Scamwatch at scamwatch.gov.au.
Why do scammers impersonate Telstra and claim there is an account or IP issue?
Account or IP problems create a sense of urgency and concern, making you more likely to comply without thinking critically. Scammers using this pretext from 02 8359 9733 rely on recipients trusting the Telstra brand and wanting to resolve the issue quickly, which makes people bypass normal verification steps.
Can I block 02 8359 9733 on my phone?
Yes. Most mobile phones allow you to block specific numbers. After blocking 02 8359 9733 (0283599733), calls from this number will go straight to voicemail or be rejected. However, scammers may use different numbers for future calls, so remain cautious with any unsolicited calls claiming to be from Telstra.
Should I report 02 8359 9733 to ACMA or just Scamwatch?
Report to both. Scamwatch at scamwatch.gov.au records the scam details and contributes to national fraud intelligence. ACMA at acma.gov.au handles complaints about telecommunications services and numbers. Reporting to both channels ensures the number 02 8359 9733 (0283599733) is tracked through official regulatory pathways and helps protect other Australians.