- Suspicious
Community report for 02 8359 5590 (0283595590): Caller impersonated NBN with suspicious claims. Contributors advise hanging up immediately.
NBN Impersonation Report for 02 8359 5590
A contributor has reported receiving a call from 02 8359 5590 (also written as 0283595590) where the caller claimed to be from NBN. The contributor found the call suspicious and noted that legitimate NBN contact is uncommon, particularly unsolicited. The caller hung up when questioned, a typical behaviour pattern in impersonation attempts.
What the Caller from 02 8359 5590 Claimed
The caller stated they were from NBN, though the contributor did not report specific claims about connection issues, upgrades, or account problems. The vague opening combined with the immediate hang-up when challenged suggests the caller may have been testing the number's validity or probing for engagement before executing a fuller scam script.
Why This Matters
NBN impersonation scams typically escalate quickly. Callers from numbers like 0283595590 may initially pose as NBN support to build credibility, then transition to requests for remote access, payment details, or personal information. The fact that this caller from 02 8359 5590 disconnected rather than persist suggests they may retry with a refined approach or move to the next target.
What to Do If You Receive a Call from 02 8359 5590
If 02 8359 5590 calls you:
- Do not: Confirm your identity, provide account details, or grant remote access to your device
- Do not: Return the call or follow any callback instructions
- Do: Hang up immediately if the caller claims to be from NBN unsolicited
- Do: Contact NBN directly using the official number on your bill or via nbnco.com.au to verify any claimed issues
- Do: Block the number on your phone to prevent further contact from 0283595590
How to Report 02 8359 5590
Report this number through Australian authorities:
- Scamwatch: scamwatch.gov.au - Report the NBN impersonation attempt with the date and time
- ACMA (Australian Communications and Media Authority): acma.gov.au - Lodge a complaint about the unwanted call from 02 8359 5590
- NBN directly: nbnco.com.au - Notify NBN of the impersonation attempt using their number
- Reverseau: Share your experience with 0283595590 to help other Australians identify this number
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WRITE A REVIEWRatings Distribution
What Our Users Reviewed
Claimed to be from NBN, stinks of a scam. real NBN calls are rare. hung up
Help others by sharing your experience with (02) 8359 5590!
WRITE A REVIEWFrequently Asked Questions
Should I answer if 02 8359 5590 calls again?
No. The contributor's experience with 02 8359 5590 shows the caller hung up when questioned, indicating they were not genuinely trying to help. Do not engage with calls from 0283595590. Let them go to voicemail and block the number immediately.
What should I do if the caller from 02 8359 5590 asks for remote access?
Hang up immediately. NBN will never ask for remote access via unsolicited calls. If you've already granted access to someone claiming to be from 02 8359 5590 or 0283595590, disconnect your device from the internet and contact NBN directly on 13 23 26 (the official NBN support number) using a different device.
Why do scammers impersonate NBN?
NBN is a recognisable service that nearly all Australians use or know about. Callers claiming to be from 02 8359 5590 or 0283595590 impersonating NBN rely on this familiarity to bypass your initial suspicion. Once they establish false credibility, they can request payment, personal information, or device access.
Is 02 8359 5590 a real NBN number?
No. The contributor reported 02 8359 5590 (0283595590) as an impersonation attempt. Legitimate NBN customer service is available through the official number 13 23 26 or verified contact methods on nbnco.com.au. Never call back numbers provided by unsolicited callers claiming to be from NBN.
What is the allocation for 02 8359 5590?
02 8359 5590 (0283595590) is allocated to Symbio Networks Pty Ltd as a local service number in New South Wales. However, allocation does not verify legitimacy. Scammers routinely use allocated numbers or spoof legitimate service provider identities to appear credible.
Where can I find the real NBN contact number?
Visit nbnco.com.au or check your NBN bill for contact details. The main NBN customer service line is 13 23 26. Never use contact information provided by an unsolicited caller from 02 8359 5590 or 0283595590. Always initiate contact yourself using official channels.