02 8359 2710 - 0283592710: Impersonation & Robocall Reports

• Scam
• Spam

02 8359 2710 (0283592710): Community reports of impersonation calls posing as Telstra and NBN, plus automated Chinese robocalls.

Impersonation and Robocall Reports for 02 8359 2710

Four contributors have reported suspicious activity from 02 8359 2710 (also written as 0283592710), with a clear pattern of impersonation scams and automated robocalls. Two separate reports describe callers falsely claiming to represent major Australian telecommunications providers - Telstra and NBN - while a third report details an unsolicited automated call in Chinese language. A fourth report flagged a suspicious automated voicemail in Chinese, suggesting this NSW-based local service number may be involved in multiple scam campaigns.

The reports about 02 8359 2710 span several months, indicating ongoing misuse of this number. Contributors note the calls come from what appears to be a coordinated call centre operation, with callers adopting false identities to gain trust before likely attempting to extract personal or payment information.

What Callers from 02 8359 2710 Claim

One contributor received a call where the caller impersonated Telstra staff, claiming to be from a call centre operating under the Telstra brand. Another contributor reported a call falsely claiming affiliation with NBN, consistent with widespread NBN-related scams targeting Australian households.

Beyond the impersonation attempts, several contributors received automated robocalls from 0283592710 in Chinese language. One contributor described receiving an unsolicited automated Chinese language call that they blocked immediately. Another reported a strange automated message in Chinese left on voicemail that appeared suspicious and potentially dodgy in nature. These robocalls suggest the number may be part of a broader automated dialling campaign, possibly targeting Chinese-speaking Australians or using language as an obfuscation tactic.

Call Patterns and Timing

Reports about 02 8359 2710 come from different channels - some contributors answered calls directly, while others received voicemails. The timing spans from late April 2025 through to early February 2026, showing persistent misuse over several months. One contributor who received the robocall in May 2025 specifically noted they blocked the number immediately upon recognising it as automated and unsolicited.

The mix of impersonation attempts and robocalls suggests this local service number allocated to Symbio Networks Pty Ltd in NSW may have been compromised or is being spoofed for multiple scam campaigns running in parallel.

What to Do If You Receive a Call from 02 8359 2710

If 02 8359 2710 calls you:

• Do not: Answer or engage with claims about your account, provide personal information, bank details, or payment information to anyone claiming to be from Telstra, NBN, or any other provider
• Do not: Return the call or follow instructions to call a number they provide
• Do: Hang up immediately if the caller claims to be from Telstra or NBN
• Do: Verify any urgent claims directly by calling the official customer service number from your bill or the organisation's official website
• Do: Let unknown calls go to voicemail and avoid answering automated or robocalls
• Do: Block the number 0283592710 in your phone's contacts to prevent future calls

What to Do If You Receive an SMS from 02 8359 2710

If you receive an SMS from 02 8359 2710 or 0283592710:

• Do not: Click any links or download attachments
• Do not: Reply to the message or engage with the sender
• Do: Report the message as spam to your mobile provider
• Do: Forward the SMS to 0429 999 888 (ACMA's SMS spam reporting service) and include the number 02 8359 2710
• Do: Delete the message immediately

How to Report 02 8359 2710

If you've received calls or messages from 02 8359 2710 (0283592710), report the activity to Australian authorities:

• Report to Scamwatch at scamwatch.gov.au - include details of what the caller claimed and any personal information they requested
• Report to the ACMA (Australian Communications and Media Authority) at acma.gov.au for unsolicited calls and robocalls
• Report Telstra impersonation directly to Telstra's fraud team and advise them of calls from 0283592710 claiming to be from their organisation
• Report NBN impersonation to NBN Co's fraud team at nbnco.com.au
• Lodge a report on Reverseau to help other Australians identify calls from this number

Frequently Asked Questions