- Scam
One contributor reports a robocall from 02 8359 2174 (0283592174) impersonating a GP practice, requesting medical details via recorded message.
Medical Impersonation Robocall from 02 8359 2174
A single contributor has reported receiving a robocall from 02 8359 2174 (also written as 0283592174) that impersonated a GP practice. The call came through as a voicemail containing a recorded message asking the recipient to update their medical details from a GP they did not recognise. This type of call combines two concerning tactics: impersonation of a trusted healthcare provider and automated robocall delivery.
The fact that the caller referenced a specific GP practice the contributor does not use suggests the scammer has obtained personal information, possibly including medical or demographic data that helped identify the target as a plausible patient.
What the Robocall from 02 8359 2174 Requested
According to the contributor, the recorded message from 0283592174 asked them to update their medical details. No specific claims about urgent treatment, outstanding fees, or prescription issues were mentioned in the report. The request itself was vague and designed to prompt the recipient to engage with the caller or follow instructions, which is typical of impersonation scams targeting healthcare consumers.
Robocall Characteristics and Delivery
The call from 02 8359 2174 arrived as a voicemail rather than a live connection, which is common for robocalls that dial large volumes of numbers. The automated nature of the message means the same script was likely sent to multiple recipients, reducing the caller's risk of detection through inconsistent stories. Contributors who receive calls from 0283592174 should note that robocalls often appear to come from local NSW numbers (like this 02 area code) to increase answer rates, but the actual origin may be different.
What to Do If You Receive a Call from 02 8359 2174
If 02 8359 2174 or a similar number calls you:
- Do not: Return the call, provide any personal or medical information, or follow instructions from the recorded message
- Do: Hang up immediately, block the number, and verify any medical appointment or request by contacting your actual GP directly using their official phone number
- Do: Note that legitimate GP practices will not request sensitive medical details via unsolicited robocalls or voicemails
- Do: If the caller mentions a specific GP practice you know, contact that practice directly to confirm whether they initiated the call
What to Do If You Receive an SMS from 02 8359 2174
While this report involved a voicemail, related scams sometimes use SMS. If you receive an SMS from 0283592174 or a similar number asking to update medical details:
- Do not: Click any links, reply to the message, or call any numbers provided in the text
- Do: Delete the message and block the number
- Do: Report the SMS as spam by forwarding it to 0429 999 888
How to Report 02 8359 2174
If you receive a call from 02 8359 2174 (0283592174) impersonating a healthcare provider, you can report it to:
- ACMA (Australian Communications and Media Authority) at acma.gov.au - report robocalls and unwanted communications
- Scamwatch at scamwatch.gov.au - lodge a report about the medical impersonation attempt
- Your GP practice - if a specific practice name was mentioned, inform them of the impersonation
- Reverseau - contribute your report to help other Australians identify similar calls from this number
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dodgy recorded message asking to update medical details from GP they don't know
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WRITE A REVIEWFrequently Asked Questions
Should I worry if 02 8359 2174 mentioned my actual GP?
Yes. If the recorded message from 0283592174 named a GP practice you actually use, contact that practice immediately using their official phone number to confirm they did not initiate the call. Scammers often research their targets and include real details to increase credibility. Never provide medical information based solely on an unsolicited call from 02 8359 2174.
What should I do if I already provided medical details to 02 8359 2174?
Contact your actual GP and local Medicare office immediately. Inform them of the call from 0283592174 and the details you shared. Monitor your medical records for unauthorised access. If the call mentioned insurance details, contact your health insurance provider to monitor for fraudulent claims using information obtained from the 02 8359 2174 robocall.
Is 02 8359 2174 definitely a scam or could it be a real GP?
Based on the report, the call from 0283592174 combined two red flags: an automated robocall and impersonation of an unknown GP. Legitimate GP practices send appointment reminders and administrative messages only to registered patients, typically with caller ID matching the practice name, and staff are available for questions. A generic recorded message from 02 8359 2174 asking to update details for a GP you don't know is a strong indicator of a scam.
Why do scammers pretend to be GP practices when calling from 02 8359 2174?
Healthcare impersonation is effective because most people assume calls about medical matters are legitimate and urgent. Scammers use this trust to bypass a person's natural caution. By impersonating a GP, they increase the likelihood that recipients will provide personal or financial information. The robocall delivery from 0283592174 allows them to target many people without risk of detection.
Can I block 02 8359 2174 on my phone?
Yes. Most modern phones allow you to block numbers directly. After blocking 0283592174, calls and SMS from that number will go straight to voicemail or be rejected. However, scammers frequently use different numbers, so blocking 02 8359 2174 alone may not prevent similar calls from other numbers. Report the number to Scamwatch and ACMA so authorities can track the pattern.
What if I keep receiving calls similar to the one from 02 8359 2174?
If you receive repeated robocalls impersonating healthcare providers, register with the Do Not Call Register at donotcall.gov.au. You can also file a formal complaint with ACMA at acma.gov.au about persistent unwanted calls. Each report about 0283592174 and similar numbers helps Reverseau contributors and authorities identify scam patterns and take action.