- Suspicious
Community report for 02 8359 2117 (0283592117): Robocall claiming phone service disconnection with urgency tactics. NSW-based number.
Robocall Impersonation Reports for 02 8359 2117
One contributor has reported receiving a robocall from 02 8359 2117 (also written as 0283592117) claiming their phone service would be disconnected. The call exhibited multiple scam indicators: automated delivery, false impersonation of a service provider, and artificial urgency designed to provoke immediate action without verification.
The number is allocated to Symbio Networks Pty Ltd, a legitimate NSW-based telecommunications provider. However, scammers frequently spoof legitimate provider numbers to increase credibility during calls. The contributor's immediate decision to hang up prevented any further engagement with the caller.
What the Robocall from 02 8359 2117 Claimed
The automated message asserted that the recipient's phone service faced imminent disconnection. This is a common opening tactic in service disconnection scams, designed to create panic and bypass rational decision-making. The robocall format - rather than a live caller - is typical of large-scale scam campaigns targeting multiple numbers simultaneously.
No additional details about alleged debts, account numbers, or payment demands were recorded from this 0283592117 call before the contributor disconnected. However, such robocalls typically progress to requests for payment via gift cards, bank transfer, or credit card details once a recipient agrees to engage.
What to Do If You Receive a Call from 02 8359 2117
If 02 8359 2117 calls you:
- Do not: Engage with the message, press any keys, or return the call
- Do not: Provide personal details, account numbers, or payment information
- Do: Hang up immediately without responding to prompts
- Do: Contact your actual service provider directly using a number from their official website or bill
- Do: Block the number to prevent future calls
- Do: Report the call to ACMA if it continues
Why This Robocall Works
Service disconnection scams are effective because they create artificial time pressure. Recipients fear losing their phone service and may act without verifying the claim. Robocalls amplify this by removing human interaction, making it harder to recognise inconsistencies in tone or knowledge. The spoofed number from 0283592117 adds perceived legitimacy - appearing to come from an actual telecommunications provider.
Legitimate service providers never threaten immediate disconnection via robocall and never demand payment through unusual channels. If you genuinely owe money on a phone service, providers send written notices and provide multiple contact methods to resolve the issue.
How to Report 02 8359 2117
If you receive a scam call from 02 8359 2117 or 0283592117:
- Report to the Australian Communications and Media Authority (ACMA) at acma.gov.au
- Report to Scamwatch (the official Australian Government scam reporting service) at scamwatch.gov.au
- Lodge a report with ReportCyber at cyber.gov.au if the call involved any request for financial details or personal information
- Contact your telecommunications provider directly to report the spoofed number
- Add your experience to Reverseau to help other Australians identify this number
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Robocall claiming that my phone service would be disconnected, so I hung up immediately.
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WRITE A REVIEWFrequently Asked Questions
Is 02 8359 2117 a real Symbio Networks number?
02 8359 2117 (0283592117) is allocated to Symbio Networks Pty Ltd, a legitimate NSW telecommunications provider. However, scammers regularly spoof real company numbers to appear credible. The actual service provider would never contact you via robocall claiming immediate disconnection. Always verify by calling your provider directly using their official contact number from your bill or their official website.
What should I do if a robocall from 0283592117 asks me to press a key?
Do not press any keys. Pressing a key on calls from 0283592117 confirms your number is active and monitored by a human, which increases the likelihood of future scam attempts. Hang up immediately and do not engage with the automated system. If the call repeats, contact ACMA at acma.gov.au to report the robocall.
Can my phone service actually be disconnected without warning from 02 8359 2117?
No. Legitimate service providers like Symbio Networks provide multiple written warnings before disconnecting service, and they follow legal processes. A robocall from 02 8359 2117 claiming imminent disconnection is always a scam. Your actual provider will contact you through official channels with documented notice periods - not via unexpected robocalls.
What if I already provided information to a call from 0283592117?
If you shared personal details, bank information, or account numbers with 0283592117, contact your bank and telecommunications provider immediately to report potential fraud. Monitor your accounts for unauthorised activity. Lodge reports with ACMA (acma.gov.au) and Scamwatch (scamwatch.gov.au) with the date and time of the call from 02 8359 2117.
Why do scammers use Symbio Networks' number for 02 8359 2117 robocalls?
Scammers spoof legitimate telecommunications provider numbers like Symbio Networks because recipients are more likely to trust calls appearing to come from their actual service provider. The 02 (Sydney) area code and local number format of 0283592117 make it appear credible. This technique increases response rates to the scam message about disconnection.
How do I block robocalls like the one from 02 8359 2117?
Block 02 8359 2117 (0283592117) in your phone's settings by adding it to your blocked contacts or spam list. Most smartphones allow you to mark calls as spam or reject calls from unknown numbers. If you have a landline, contact your provider about call-blocking features. For persistent robocalls, report to ACMA at acma.gov.au and request assistance with filtering.