- Suspicious
- Scam
02 8359 0389 (0283590389): Contributors report automated calls impersonating government agencies with Chinese language options and vague recorded messages.
Robocall and Impersonation Reports for 02 8359 0389
Three contributors have flagged calls from 02 8359 0389 (also written as 0283590389) for suspicious robocall activity combined with government impersonation tactics. The pattern involves automated recorded messages claiming to represent government departments, with multilingual options suggesting targeting of diverse populations.
The most concerning report describes an auto-recorded message about an immigration department and documents with options for both English and Chinese. Another contributor received a call claiming to be from a government solar program, while a third encountered only vague automated messaging that refused to identify the company when called back.
What Callers from 02 8359 0389 Say
Contributors who answered calls from 02 8359 0389 report hearing pre-recorded messages rather than live callers. One report specifically mentions an auto-recorded message about immigration department matters and document processing, with language selection prompts for English and Chinese speakers.
When contributors attempted to verify the calls by ringing back 0283590389, they encountered only recorded responses. One contributor reached a generic "Customer Service Team" recording with no company name provided. Another callback to 02 8359 0389 yielded only a message stating all operators were busy, again without identifying the organisation behind the number.
Report Patterns and Timing
All three reports of 02 8359 0389 describe answered calls rather than missed calls or voicemails, indicating the robocall system connects and plays messages. Reports span from June 2025 to February 2026, suggesting ongoing activity. The tactics across all reports remain consistent - automated messages with no verifiable company identification and callback lines that provide generic or non-committal responses.
What to Do If You Receive a Call from 02 8359 0389
If 02 8359 0389 calls you:
- Do not: Provide any personal information, document details, or financial information to an automated message
- Do not: Press any keypad options or follow instructions from the recording
- Do not: Return the call or engage further with 0283590389
- Do: Hang up immediately when you hear an automated message
- Do: Block 02 8359 0389 on your phone
- Do: Verify any government department communication by contacting the organisation directly using an official number from their website, not any number provided in the call
How to Report 02 8359 0389
If you receive calls from 02 8359 0389, report the activity to Australian authorities:
- Report to the Australian Communications and Media Authority (ACMA) at acma.gov.au
- Report potential scams to Scamwatch at scamwatch.gov.au
- If the call claimed to be from a government agency, contact that agency directly to verify the communication was legitimate
- Block the number 0283590389 on your phone to prevent future calls
- Add your experience to the Reverseau community by reporting 02 8359 0389 - your report helps other Australians identify suspicious numbers
Help others by sharing your experience with (02) 8359 0389!
WRITE A REVIEWRatings Distribution
What Our Users Reviewed
Auto-recorded message about immigration department and documents, had options for English and Chinese
Dodgy call from Gov't Solar crew, no voicemail, got a Customer Service Team recording when I tried calling back
Looks like a dodgy number. tried calling back and got a recorded message saying all operators busy without naming any company
Help others by sharing your experience with (02) 8359 0389!
WRITE A REVIEWFrequently Asked Questions
What does the auto-recorded message from 02 8359 0389 say?
One contributor reported receiving an auto-recorded message from 02 8359 0389 about immigration department matters and documents, with options to select English or Chinese language. The message came from a robocall system rather than a live operator, which is a common tactic in government impersonation scams targeting diverse communities.
Is 02 8359 0389 a real government number?
No. When contributors called back 0283590389 to verify, they received only generic recorded messages refusing to identify the company or department. Real government agencies provide clear identification and have responsive customer service. If you receive a call claiming to be from a government department, hang up and contact the agency directly using an official number from their website, not any number associated with 02 8359 0389.
Why does 02 8359 0389 offer Chinese language options?
Robocall scams using 02 8359 0389 offer multilingual options to cast a wider net and target non-English speakers who may be less familiar with Australian government communication styles. This is a deliberate tactic to increase vulnerability to the impersonation. The number 0283590389 appears designed to target diverse populations rather than serve legitimate purposes.
What should I do if I press a button on the call from 02 8359 0389?
If you accidentally pressed any keypad options on a recorded call from 02 8359 0389, hang up immediately and do not provide any further information. Do not return calls to 0283590389. Block the number on your phone. Monitor your accounts for suspicious activity and consider placing a fraud alert with your bank if you shared any sensitive details before realising it was a scam.
Why do calls from 02 8359 0389 have vague recorded messages?
Vague recordings from 02 8359 0389 that refuse to identify the company are deliberate - they're designed to avoid giving away the scam while still extracting information from victims. Contributors who called back 0283590389 report only generic messages like "all operators busy" without company identification. Legitimate organisations immediately identify themselves.
How do I report 02 8359 0389 to authorities?
Report robocalls from 02 8359 0389 (0283590389) to the ACMA at acma.gov.au, and report the impersonation and scam elements to Scamwatch at scamwatch.gov.au. You can also report your experience directly on Reverseau to help warn other Australians about calls from this number. Block 02 8359 0389 on your phone to prevent future contact.