- Suspicious
One report of automated Commonwealth Bank impersonation robocall to 02 8359 0384 (0283590384) claiming $1800 fraudulent debit card charge.
Commonwealth Bank Impersonation Robocall Reports for 02 8359 0384
A contributor has reported receiving an automated robocall from 02 8359 0384 (also written as 0283590384) impersonating Commonwealth Bank. The automated voice identified itself as "Olivia from Commbank" and claimed a $1800 charge had been detected on the recipient's debit card. This type of impersonation robocall is a common scam tactic designed to trick recipients into divulging card details or authorising fraudulent transactions through panic and urgency.
The use of a specific name (Olivia) combined with a realistic but fabricated fraud alert makes this particularly deceptive. The robocall bypassed the natural hesitation many people have about answering calls from unknown numbers - the recipient did answer, indicating the call appeared legitimate enough to pick up.
What the Robocall from 02 8359 0384 Claims
The automated voice on 0283590384 stated it was calling from Commonwealth Bank and referenced a specific charge amount of $1800 on the recipient's debit card. The script likely continued (though not detailed in the report) by prompting the recipient to press a key or speak to "verify" the card details or approve a dispute - classic scam mechanics that create a sense of urgency and authenticity.
Commonwealth Bank does not initiate contact about fraud alerts via robocalls. Legitimate banks always require you to call them back on their official customer service number, never through a number provided by the caller.
Report Details and Context
The report about 02 8359 0384 came through on 1 February 2026. This number is allocated to Symbio Networks as a local service provider in New South Wales. The fact that this scam robocall came through what appears to be a legitimate local service allocation suggests the scammers may be using spoofed or compromised local numbers to increase call answer rates.
What to Do If You Receive a Call from 02 8359 0384
If 02 8359 0384 calls you with a similar Commonwealth Bank impersonation message:
- Do: Hang up immediately if you hear an automated voice or a generic greeting
- Do: Contact Commonwealth Bank directly on 1300 131 913 (or the number on your card) to verify if any fraud alert is genuine
- Do: Block the number 02 8359 0384 to prevent repeated calls
- Do: Report the call to ACMA if you receive it
- Do not: Press any keys or respond to prompts from the automated voice
- Do not: Provide card details, PIN, or one-time passwords to any caller, even if they claim to be from your bank
- Do not: Call back any number provided by the caller - always use the official number from your bank's website or card
How to Report 02 8359 0384
Report this Commonwealth Bank impersonation robocall through the following Australian government channels:
- ACMA (Australian Communications and Media Authority): Lodge a complaint at acma.gov.au - include the date, time, and what the automated voice said
- Scamwatch: Report the scam at scamwatch.gov.au so other Australians can see the warning
- Commonwealth Bank: Contact the bank directly on 1300 131 913 to notify them their identity is being used in scams
- Reverseau: Contribute your experience with 02 8359 0384 so others recognise the number and know not to engage
If you have been contacted by 02 8359 0384, your report helps build community awareness and helps Reverseau track emerging scam patterns in New South Wales.
Help others by sharing your experience with (02) 8359 0384!
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Automated voice claiming to be Olivia from Commbank about $1800 charge on my debit card
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WRITE A REVIEWFrequently Asked Questions
Is 02 8359 0384 really Commonwealth Bank calling about fraud?
No. Commonwealth Bank will never call you from an automated robocall claiming to be someone like "Olivia." If you receive a call from 02 8359 0384 or any number claiming to be your bank about fraud, hang up and call your bank directly on the number on your card or their official website. Legitimate fraud alerts come through your bank's verified app or official phone number, never through robocalls.
Why did the robocall from 0283590384 mention a specific amount like $1800?
Scammers use specific amounts to make the impersonation sound more credible. When you hear a precise charge amount, it triggers a sense of urgency and legitimacy. However, real Commonwealth Bank fraud alerts would never come via robocall. If you see an actual $1800 charge on your account, contact Commonwealth Bank directly on 1300 131 913 to verify.
What should I do if I already provided information to the 02 8359 0384 robocall?
If you provided card details, PIN, or other sensitive information to the call from 02 8359 0384, contact Commonwealth Bank immediately on 1300 131 913 and ask them to cancel your card and monitor for fraud. You should also contact your bank to place a fraud alert on your account. Report the call to ACMA at acma.gov.au and Scamwatch at scamwatch.gov.au.
Why am I receiving robocalls from 0283590384 that impersonate banks?
Scammers use robocalls because they can target many people quickly and with minimal cost. The number 02 8359 0384 may be spoofed or a compromised local number - scammers often use legitimate-looking local numbers to increase answer rates. Never assume a number is safe because it looks like a local Sydney number (02 area code).
How can I block 02 8359 0384 on my phone?
Most smartphones allow you to block numbers directly in your contacts or phone settings. Add 02 8359 0384 to your contacts as "Scam - Block" and then use your phone's blocking feature. On iPhone, go to Recents, find the number 0283590384, tap the info icon, and select "Block this Caller." On Android, open the Phone app, find the number, and tap the block option. You can also report the number to your phone provider.
Should I report 02 8359 0384 if I didn't lose money?
Yes. Even if you hung up immediately and didn't lose money, reporting 02 8359 0384 to ACMA at acma.gov.au and Scamwatch at scamwatch.gov.au is important. Your report helps authorities track the scam and protects others. Community reports about 0283590384 also help services like Reverseau warn Australians about this number before they answer.