- Scam
Community report for 02 8359 0022 (0283590022): Caller impersonated bank, claimed suspicious transactions, requested card details before hanging up.
Credit Card Impersonation Reports for 02 8359 0022
A contributor has reported receiving a call from 02 8359 0022 (also written as 0283590022) from someone claiming to represent their bank. The caller alleged there were suspicious transactions on the recipient's credit card and immediately requested card details. When the contributor became cautious, the caller hung up. This is a classic impersonation tactic designed to create urgency and bypass normal verification procedures.
What the Caller from 02 8359 0022 Said
The caller from 02 8359 0022 claimed there were suspicious transactions on the recipient's credit card. Rather than follow standard bank procedures (such as confirming identity through existing account records or asking the cardholder to call the bank directly), the caller jumped straight to requesting card details over the phone. This approach is a major red flag - legitimate banks never ask for full card details unsolicited, and legitimate fraud alerts are handled through secure channels or by asking you to call your bank's verified number.
When the recipient questioned or hesitated, the caller from 0283590022 disconnected, which is typical behaviour for scammers who cannot sustain the deception under scrutiny.
What to Do If You Receive a Call from 02 8359 0022
If 02 8359 0022 calls you with claims about your credit card or bank account:
- Do not: Provide card details, PIN, CVV, expiry date, or any personal financial information over the phone
- Do not: Return the call to the number provided by the caller
- Do: Hang up immediately and call your bank directly using the number on the back of your card or your bank's official website
- Do: Block the number 02 8359 0022 on your phone to prevent future calls
- Do: Report the call to your bank's fraud team
Banks and financial institutions will never ask for sensitive card information via unsolicited calls. If you're genuinely concerned about account activity, always initiate contact yourself using verified contact details.
How to Report 02 8359 0022
If you receive similar calls from 02 8359 0022 or suspect credit card fraud:
- Report the call to your bank's fraud department immediately
- Lodge a report with the ACMA (Australian Communications and Media Authority) at acma.gov.au
- Report the scam attempt to Scamwatch at scamwatch.gov.au
- Consider reporting to ReportCyber at cyber.gov.au if you provided any information
- Share your experience on Reverseau to help other Australians identify this number
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What Our Users Reviewed
Claimed there were suspicious transactions on my credit card and wanted my card details, hung up
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WRITE A REVIEWFrequently Asked Questions
Should I provide my credit card details if a caller from 02 8359 0022 says they're from my bank?
No. Legitimate banks never ask for full card details, PIN, or CVV over unsolicited calls. If 02 8359 0022 or any unknown number claims to be your bank and requests this information, hang up immediately and call your bank directly using the number on your card or their official website to verify.
Why did the caller from 0283590022 hang up when questioned?
Scammers typically disconnect when they encounter resistance or suspicion because they cannot sustain the deception. The contributor's hesitation to provide card details made continuing the call risky for the fraudster, so they abandoned the attempt and likely moved on to the next target.
Is 02 8359 0022 actually a bank number?
No. The allocation for 0283590022 shows it is a local service number in NSW registered to Symbio Networks, not a financial institution. Scammers often use legitimate-looking numbers through VoIP services to appear credible. Never trust caller ID alone - always verify by calling your bank directly.
What should I do if I already gave my card details to someone from 02 8359 0022?
Contact your bank immediately and report potential fraud. Request that your cards be cancelled and reissued. Monitor your accounts for unauthorized transactions and consider placing a fraud alert or credit freeze with relevant authorities. You should also report the incident to your bank's fraud team and to ReportCyber at cyber.gov.au.
How can I block 02 8359 0022 on my phone?
Most Australian phones allow you to block numbers through settings. On iPhone, open Recent calls, tap the info icon next to 02 8359 0022, and select "Block this Caller." On Android, open your Phone app, find the call from 0283590022, tap More, and select "Block number." You can also contact your phone provider to block the number at their level.
Should I report 02 8359 0022 to ACMA even though it's just one call?
Yes. Reporting to ACMA at acma.gov.au helps track patterns and allows regulators to take action against scam numbers. Even a single report contributes to the evidence base. You should also report to Scamwatch at scamwatch.gov.au and share your experience here on Reverseau so other Australians can identify 0283590022.