- Suspicious
- Unknown
- Legit
- Spam
- Scam
02 8358 2995 (0283582995): 15 community reports of suspicious council survey calls and SMS from areas where contributors don't live, with some callers requesting personal information.
Council Survey Impersonation Reports for 02 8358 2995
Contributors have reported 15 instances of contact from 02 8358 2995 (also written as 0283582995) claiming to be from various NSW councils conducting surveys. The pattern is consistent across reports: callers reference Canterbury Council, Liverpool Council, or generic council surveys about water and sewerage, yet many contributors report receiving calls claiming to be from councils in areas where they don't live.
One contributor received a text message claiming they were selected for a Liverpool council survey despite not living in that area, flagging it as likely fraudulent. Another report describes the caller claiming to represent Canterbury Council to someone on the Victoria border, raising immediate suspicion. The mismatch between the caller's claimed council location and the contributor's actual location appears to be a common pattern across reports of 0283582995.
What Callers from 02 8358 2995 Say and Do
Reports describing contact from 02 8358 2995 reveal a pattern of social engineering. One contributor answered a call claiming to be from Airmax conducting a council survey, where the caller began asking about street name and bin details before the contributor hung up. This attempt to gather personal location information suggests the caller was testing whether the number would provide verifiable address data.
Other contributors reported receiving calls that appeared legitimate on the surface, with callers discussing water and sewerage response times as genuine council survey topics. However, the geographic mismatch (callers claiming to represent councils outside the contributor's area) undermines credibility. One report noted the phone itself flagged the number as orange (suspicious), and another described dead air followed by the caller hanging up almost immediately, consistent with silent call or callback scam tactics.
Call Patterns and Contact Methods
The majority of contact from 0283582995 involves missed calls with no voicemail left. Multiple contributors reported receiving several calls in succession within the same day or across multiple days, with one noting "called heaps of times with other strange calls at the same time." This rapid-fire calling pattern is inconsistent with legitimate council survey practice, which typically leaves contact information or scheduling details.
One contributor reported receiving calls at 7:15 pm, which falls outside typical business hours for council operations. The SMS report from 0283582995 about a Liverpool council survey stands out as the only text message contact documented, though it follows the same misrepresentation pattern. A single contributor reported what appeared to be a legitimate council survey call, but this sits alongside 14 reports flagging the number as suspicious, uncertain, or fraudulent.
What to Do If You Receive a Call from 02 8358 2995
If 02 8358 2995 calls you:
- Do not: Provide your address, street name, bin details, or any personal information
- Do not: Confirm whether you live in the council area they mention
- Do not: Return the call if it goes to voicemail, as it likely won't
- Do: Hang up immediately if you don't recognise the caller
- Do: Block the number to prevent further contact
- Do: If curious, contact your actual local council directly via their official website to verify whether they're conducting surveys
The combination of geographic mismatch and requests for personal information suggests this number may be used for social engineering or data harvesting rather than legitimate council surveys.
What to Do If You Receive an SMS from 02 8358 2995
If you receive a text from 0283582995 about a council survey:
- Do not: Click any links in the message
- Do not: Reply to the SMS
- Do not: Provide personal information in response
- Do: Delete the message immediately
- Do: Block the number in your phone settings
- Do: Report the SMS as spam by forwarding it to 0429 999 888 (ACMA)
How to Report 02 8358 2995
If you've received suspicious calls or SMS from 02 8358 2995, report your experience to Australian authorities:
- Report to the Australian Communications and Media Authority (ACMA) at acma.gov.au or call 1300 850 152
- Lodge a report with Scamwatch at scamwatch.gov.au for suspected scam activity
- If you received an SMS, forward it to 0429 999 888 to report spam to ACMA
- Contact your local council directly via their official website to report impersonation
- Report your experience on Reverseau to help other Australians identify this pattern
Help others by sharing your experience with (02) 8358 2995!
WRITE A REVIEWRatings Distribution
What Our Users Reviewed
Claimed to be from Airmax doing a council survey, started asking about street name and bins, didn't answer
micromex Research called, phone flagged it orange, didn't answer and blocked it, looked dodgy
Called 3 times in a row, no message left
Call from local NSW council about research, quite informative
Dead air, they hung up faster than I could say hello
Didn't answer, no message, called heaps of times with other strange calls at same time
Several calls in one day, didn't answer, no messages
missed call, no voicemail left
Called but no message left
Didn't answer, no message left
Received a Phone call from this number at 7•15 pm but didn't answer; after the call, I looked it up, and it said it was from Canterbury Council doing a survey as I don't live in the area. My first thoughts were a Scam.
Text saying I was selected for a Liverpool council survey, but I don't live there. pretty sure it's a scam
Rings once enough to register missed call. Called both me sons phone privious people say survey in sydney council I on vic border n my sons phone unlisted so scam for us.
Council surveys about water and sewerage response times...
Apparently it’s Canterbury council conducting surveys.
Help others by sharing your experience with (02) 8358 2995!
WRITE A REVIEWFrequently Asked Questions
Is 02 8358 2995 a real council number?
No. The number 02 8358 2995 (0283582995) is registered as a local service with Netsip Pty Ltd in NSW, not as an official council line. Multiple contributors reported receiving calls claiming to be from Canterbury Council or Liverpool Council, yet these calls came to people living outside those council areas. This geographic mismatch, combined with 15 reports of suspicious activity, indicates the number is being used for impersonation rather than legitimate council operations.
Why is 0283582995 claiming to be from councils in areas where I don't live?
One contributor received a call from 02 8358 2995 claiming to represent Canterbury Council despite living on the Victoria border, and another received an SMS about a Liverpool council survey from an area outside Liverpool. This mismatch is a strong indicator of impersonation. Legitimate councils only contact residents within their own jurisdiction about local surveys. The pattern across multiple reports suggests 0283582995 uses generic council names to appear authoritative without verifying the contributor's actual location.
What information was 02 8358 2995 trying to collect?
One report of a call from 02 8358 2995 describes the caller asking about street name and bin details. This type of personal location information can be used to verify identity data for further fraud or sold to other bad actors. The fact that the caller began with these specific questions before the contributor ended the call suggests active social engineering rather than a standard survey process.
Should I call back if 0283582995 left no message?
No. Do not return calls to 02 8358 2995 under any circumstances. Most reports from this number involve missed calls with no voicemail, which is a red flag. Legitimate organisations always leave contact details or scheduling information. If you want to verify whether your actual local council is conducting surveys, look up their contact number on their official website and call them directly instead of returning any unknown number.
Why does 02 8358 2995 call multiple times in a row?
Contributors reported receiving 3 calls in succession and one noted receiving calls "heaps of times with other strange calls at the same time." This rapid-fire calling pattern is inconsistent with genuine council survey practice, which would involve voicemail or a scheduled callback. The pattern suggests automated dialling or a callback scam testing whether numbers are active, rather than a legitimate attempt to conduct a survey.
What should I do if I already provided information to 02 8358 2995?
If you've already answered questions from 0283582995 about your address or personal details, monitor your accounts for suspicious activity and consider placing a fraud alert with your bank. Report the call to ACMA at acma.gov.au and Scamwatch at scamwatch.gov.au, providing details of what information you shared. You may also contact your local council directly to report the impersonation, as they can alert their community to this scam tactic using their council's name.