02 8357 9889 - Scam Call Impersonating Telstra's Technical Support

3-min Read20 Reports

  • Suspicious
  • Scam
  • Uncertain
  • Spam

The phone number 02 8357 9889 has been reported as a scam, falsely claiming to be from Telstra. If you receive a call from this number, it's crucial to stay cautious and avoid sharing any personal information.

Overview of 02 8357 9889

The phone number 02 8357 9889 / 0283579889 has garnered numerous user reports, and the consensus is clear: it is associated with a scam. This number has been impersonating Telstra, claiming to offer technical support for internet issues. Such scams have become increasingly common in Australia, leading to confusion and financial loss for unsuspecting victims.

Nature of the Scam

Users have reported receiving calls from this number where the caller claims to be from Telstra's Technical Department, falsely stating that there are problems with the recipient's internet connection. Techniques used include requesting sensitive information, such as IP addresses and remote access through applications like Anydesk. These calls often originate from overseas call centers and have been described as spam or nuisance calls.

Common Characteristics of the Calls

  • Caller claims to be from Telstra.
  • Reports of the caller highlighting "urgent" issues with internet connections.
  • Requests for personal information or direct access to devices.
  • Calls often result in silence or hang-ups when the receiver picks up.
  • Some callers have used noise in the background, indicating a call center setup.

Identifying Scam Calls

Here are some tips to help identify and deal with calls from potential scams:

  • Never provide personal information over the phone to an unsolicited caller, especially if they claim to be your service provider.
  • Verify by hanging up and calling back through official customer service numbers to confirm any issues.
  • Be cautious when calls induce urgency or threaten consequences, as these are classic signs of a scam.
  • Remember that legitimate companies will not ask for sensitive information over the phone unexpectedly.
  • Consider reporting suspicious numbers using a Reverse Phone Lookup in Australia to check user reviews and warnings.

Final Thoughts

In conclusion, the number 02 8357 9889 / 0283579889 is classified as a scam, with multiple reports confirming its fraudulent nature. If you receive a call from this number, it is best to hang up promptly and avoid engaging with the caller. For those interested in understanding who called them, tools like Reverseau can assist in identifying problematic phone numbers. Always prioritise safety and protect your personal information!


Help others by sharing your experience with (02) 8357 9889!

WRITE A REVIEW

Ratings Distribution

1.5 out of 5
5 Stars 0%
4 Stars 5%
3 Stars 15%
2 Stars 5%
1 Star 75%

What Our Users Reviewed

G
Gura

I answered the call, but there was a delay before they responded, and then they abruptly hung up. Coincidentally, I was informed today that my Facebook account might have been duplicated. I'm unsure if this is related, but I have decided to block this number for safety.

O
Oswald

Definite scam, will tell you your internet is compromised. Play around with them and have a laugh.

O
Oka

A scammer called, pretending to be from NBN, and claimed there was an issue with my internet connection. There was a lot of background noise, indicating it was likely a call center scam operation.

F
Fontes

The caller did not leave a message. After checking for information about this number, I decided to block it.

B
Bogner

I answered the call, even though I was hesitant. After about a 5-second delay, a man who was giggling greeted me with a pretentious 'a very good day to you.'

B
Brice

I received a call from this number claiming that I needed to renew my Amazon Prime subscription or else I would be charged $99. I believe this is a SCAM.

D
Dale

I received a call from a female who spoke in a complicated manner. She claimed that my IP address had become public and stated that she was a technician from Telstra. She instructed me to check my IP address myself. I believe this is a type of scam intended to gain control over my phone and personal information. I advise everyone to hang up immediately and block this number to avoid potential risks.

M
Malone

I experienced a similar issue with these callers. They claimed to be technicians from Telstra, and when they checked my IP address, they told me it was public. I eventually hung up on them because they informed me that I wasn't even a Telstra customer. This felt very suspicious, and I consider it a scam.

E
Ely

I received a call from someone who claimed to represent Telstra and was inquiring about my internet connection. However, I am not a Telstra customer, which made it clear to me that this is likely a scam.

B
Bellino

I called back the number and was greeted with a recorded message stating, "Optus advises that the mobile number you have dialed has been disconnected." Clearly, this was a scam and a nuisance call.

M
Mahony

A caller claimed that my IP address was showing as public and that they were Telstra technicians trying to help me. They requested that I download the Anydesk remote control app so they could access my phone. I recommend sharing this information to warn others about similar phone scams.

T
Tracy

I received a troubling call from someone who claimed my IP address had been made public along with all my personal information. I recognized this as a scam but played along until they asked me to visit a website called "what's my IP." After confronting them about preying on vulnerable individuals, a so-called "manager" joined the call, told me to calm down, and then hung up when I told them off.

N
Noto

I received a call from someone claiming to be from the "Technical Department of Telstra" about my internet connection. It was obviously a scam; their insistence made it very clear! 🙄

R
Rainford

When I tried to call this number back, I found that the line was not connected. It's likely a scam.

K
Kha

I received two calls from different interstate numbers that hung up without leaving a message, spaced just 15 minutes apart. A mobile number followed with the same outcome 40 minutes later.

R
Rochelle

The caller said they’re from Telstra, and tried to get my IP number. I asked them what’s my name, and they said a name I registered on Facebook, luckily it was an alias I used, but at least now I know where they got my number from!

A
Albano

Just reserve a call and he said they are Telstra. Told me that I have some internet connection and IP address problems. My mobile number even isn’t Telstra. Don’t believe it!

A
Anonymous

Claim to be technical support for Telstra Internet. I suspect its a scam.

A
Anonymous

Overseas call centre claiming to be Telstra. Scam call.

A
Anonymous

The is number is scammer of Telstra informing you have internet issues and contacting Telstra. This isn't Telstra.


Help others by sharing your experience with (02) 8357 9889!

WRITE A REVIEW