02 8357 9889 - Scam Call Impersonating Telstra's Technical Support

3-min Read21 Reports

  • Suspicious
  • Scam
  • Unknown
  • Uncertain
  • Spam

The phone number 02 8357 9889 has been reported as a scam, falsely claiming to be from Telstra. If you receive a call from this number, it's crucial to stay cautious and avoid sharing any personal information.

Overview of 02 8357 9889

The phone number 02 8357 9889 / 0283579889 has garnered numerous user reports, and the consensus is clear: it is associated with a scam. This number has been impersonating Telstra, claiming to offer technical support for internet issues. Such scams have become increasingly common in Australia, leading to confusion and financial loss for unsuspecting victims.

Nature of the Scam

Users have reported receiving calls from this number where the caller claims to be from Telstra's Technical Department, falsely stating that there are problems with the recipient's internet connection. Techniques used include requesting sensitive information, such as IP addresses and remote access through applications like Anydesk. These calls often originate from overseas call centers and have been described as spam or nuisance calls.

Common Characteristics of the Calls

  • Caller claims to be from Telstra.
  • Reports of the caller highlighting "urgent" issues with internet connections.
  • Requests for personal information or direct access to devices.
  • Calls often result in silence or hang-ups when the receiver picks up.
  • Some callers have used noise in the background, indicating a call center setup.

Identifying Scam Calls

Here are some tips to help identify and deal with calls from potential scams:

  • Never provide personal information over the phone to an unsolicited caller, especially if they claim to be your service provider.
  • Verify by hanging up and calling back through official customer service numbers to confirm any issues.
  • Be cautious when calls induce urgency or threaten consequences, as these are classic signs of a scam.
  • Remember that legitimate companies will not ask for sensitive information over the phone unexpectedly.
  • Consider reporting suspicious numbers using a Reverse Phone Lookup in Australia to check user reviews and warnings.

Final Thoughts

In conclusion, the number 02 8357 9889 / 0283579889 is classified as a scam, with multiple reports confirming its fraudulent nature. If you receive a call from this number, it is best to hang up promptly and avoid engaging with the caller. For those interested in understanding who called them, tools like Reverseau can assist in identifying problematic phone numbers. Always prioritise safety and protect your personal information!


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Ratings Distribution

1.4 out of 5
5 Stars 0%
4 Stars 5%
3 Stars 14%
2 Stars 5%
1 Star 71%

What Our Users Reviewed

G
Gura

delay before response then hung up, learned today Facebook account might be duplicated, unsure if related

O
Oswald

Definite scam, will tell you your internet is compromised. Play around with them and have a laugh.

O
Oka

Scammer pretending to be from NBN, claimed issue with my connection, lots of background noise

F
Fontes

No message left, checked info about number and blocked it

B
Bogner

Answered call with hesitation, 5 second delay then man giggling saying very good day

B
Brice

Call claiming need to renew Amazon Prime or be charged $99, definitely a scam

B
Bodin

Had my name said they were from Telstra and they were ringing to fix my internet I politely told the women to FO. Im. Not with Telstra were do these people get off.

D
Dale

Female caller claimed to be Telstra technician, said my IP address went public, asked me to check it myself

M
Malone

Caller claimed to be Telstra technician, checked my IP address and said it was public. Told me I'm not even a Telstra customer, very suspicious

E
Ely

Someone claimed to be from Telstra asking about internet. I'm not a Telstra customer so it's clearly a scam

B
Bellino

Called back, got message saying Optus number disconnected

M
Mahony

Caller claimed to be Telstra technician, said IP was public, asked me to download Anydesk

T
Tracy

caller claimed my IP was public with all personal info. Asked me to visit website, seemed like a scam. Manager joined call then hung up

N
Noto

Claimed to be from Telstra's Technical Department about my internet. Obviously a scam

R
Rainford

Tried calling back and line wasn't connected, probably a scam

K
Kha

Two calls from different interstate numbers hung up with no message, then another mobile call 40 minutes later with same outcome

R
Rochelle

The caller said they’re from Telstra, and tried to get my IP number. I asked them what’s my name, and they said a name I registered on Facebook, luckily it was an alias I used, but at least now I know where they got my number from!

A
Albano

Caller claimed to be Telstra saying I have internet and IP address problems. My mobile isn't even Telstra

A
Anonymous

Claim to be technical support for Telstra Internet. I suspect its a scam.

A
Anonymous

Overseas call centre claiming to be Telstra. Scam call.

A
Anonymous

The is number is scammer of Telstra informing you have internet issues and contacting Telstra. This isn't Telstra.


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