- Suspicious
- Legit
- Uncertain
- Spam
02 8357 6799 (0283576799): Mixed reports on Kia customer service calls. Three contributors confirm legitimate warranty and service calls; one reports daily nuisance calls with no messages.
Kia Customer Service Reports for 02 8357 6799
Community reports for 02 8357 6799 (also written as 0283576799) show a mixed pattern. Three of five contributors confirmed the calls were legitimate Kia customer service interactions. One contributor received a courtesy call from Kia that was professional and helpful, another confirmed warranty activation for a new car purchase, and a third spoke with Kia customer service about their recent vehicle experience. However, one contributor reports receiving calls from 0283576799 every single day without voicemail messages, which they consider nuisance behaviour. An additional report describes a missed call with no message left.
The number is allocated to a local service provider in New South Wales, consistent with Kia's Australian customer service operations.
Legitimate Kia Service Interactions
Contributors who answered calls from 02 8357 6799 describe professional interactions. One caller introduced themselves as Kia customer service enquiring about the recipient's recent vehicle experience and was described as helpful. Another call involved warranty activation confirmation for a new car, processed without issue. A third contributor characterised the courtesy call from Kia as professional and positive. These interactions suggest 0283576799 is used for post-sale customer engagement and warranty management.
Repeated Calls Without Messages
One contributor reported receiving calls from 02 8357 6799 every single day over an extended period. Despite the frequency, the contributor ignored the calls and notes that no voicemail messages were ever left. This pattern of repeated unanswered contact without message-leaving is what prompted the nuisance classification, even though the source appears to be Kia rather than a scammer or telemarketer.
The lack of voicemail suggests either an automated system, incomplete call attempts, or a situation where Kia is trying to reach the contributor about an unresolved service matter (such as an outstanding callback, recall notice, or unpaid invoice).
What to Do If You Receive a Call from 02 8357 6799
If 02 8357 6799 calls you:
- Do: Answer or listen to voicemail messages - most calls appear to be legitimate Kia customer service
- Do: Verify the caller's identity by asking for a name and department, then call Kia's main customer service line independently to confirm
- Do: Check if you have an outstanding warranty, recall notice, or service appointment with Kia
- Do: Request to be added to a do-not-call list if you receive repeated daily calls from 0283576799
- Do not: Provide personal or financial information before verifying the caller's legitimacy
If Calls Become Unwanted
If you receive repeated calls from 02 8357 6799 and want them to stop, contact Kia directly through their official customer service number to advise that you do not wish to be contacted. You can also register your number on the Do Not Call Register at donotcall.gov.au, though this may not prevent calls from Kia if you have an active service relationship with them. If you believe the calls are harassment or not from Kia, you can report the number to the Australian Communications and Media Authority (ACMA) at acma.gov.au.
How to Verify Kia Calls
To confirm whether a call claiming to be from Kia is legitimate, use these steps:
- End the call and dial Kia Australia's official customer service number directly (check your warranty documents or the Kia website)
- Provide the representative with your vehicle identification number (VIN) or registration details
- Ask them to confirm whether they have any outstanding callbacks or service matters for your vehicle
- Do not provide personal or financial details during the initial incoming call - wait until you have verified the number independently
Report This Number on Reverseau
If you receive a call from 02 8357 6799 and have additional information about the nature of the contact, you can contribute your experience to Reverseau. Community reports help other Australians understand whether incoming calls are legitimate, spam, or scams. Your feedback helps build a clearer picture of caller behaviour and protects others from potential fraud.
Help others by sharing your experience with (02) 8357 6799!
WRITE A REVIEWRatings Distribution
What Our Users Reviewed
Keep ringing, I don't answer, no voicemail ever left, phone flagged it as dodgy
Was customer service from KIA about my recent experience, was helpful
Call confirming warranty activation for my new car, all good
Called but didn't bother leaving a message
Courtesy call from Kiama, quite nice, professional
call every single day, ignored again, probably rubbish since they never leave a message
Help others by sharing your experience with (02) 8357 6799!
WRITE A REVIEWFrequently Asked Questions
Is 02 8357 6799 a real Kia number?
Based on community reports, 02 8357 6799 (0283576799) does appear to be used by Kia Australia for customer service. Three contributors confirmed receiving legitimate warranty and service calls from this number. However, you should always verify by calling Kia directly on their official number before providing personal information.
Why does 0283576799 call but never leave a message?
One contributor reported daily calls from 02 8357 6799 with no voicemail left. This could indicate an automated system, an incomplete connection, or that Kia is trying to reach you about a specific service matter (recall, warranty issue, or outstanding appointment). Contact Kia directly to enquire why they are calling.
Is it safe to answer calls from 02 8357 6799?
Most community reports indicate 0283576799 is safe to answer if it is Kia customer service. However, before providing personal or financial information, verify the caller's identity by asking their name and department, then hang up and call Kia's official customer service line to confirm the legitimacy of the request.
What should I do if I keep getting calls from 02 8357 6799 daily?
If 0283576799 calls repeatedly, first verify whether Kia has a legitimate reason to contact you (outstanding service, recall, warranty issue). If the calls are unwanted, contact Kia directly to request they stop calling, or register your number on the Do Not Call Register at donotcall.gov.au. You can also report the number to ACMA if you suspect it is not actually Kia.
Can I trust a Kia caller asking about my warranty?
One contributor confirmed receiving a legitimate warranty activation call from 02 8357 6799. However, always verify the caller's identity independently before confirming warranty details or making payments. Call Kia's official customer service number to confirm any warranty claims or payment requests.
What should I do if 02 8357 6799 asks for personal information?
Do not provide personal, financial, or vehicle details during an incoming call from 0283576799, even if the caller claims to be from Kia. End the call, dial Kia's official customer service number directly, and ask them to confirm whether they need to contact you. This protects you from scammers who may impersonate legitimate companies.