Who Called · Australian Phone Report

02 8355 9685 - Scam Alert: NBN Disconnection Threat

18 reports Dormant

Emerging Risk High

Some reports flag (02) 8355 9685 for suspicious activity.

Based on 18 reports Reasonable confidence Reports have been coming in steadily
Scam Suspicious Uncertain Spam Local service Sydney, NSW 1001
Read 18 Reports

Is 02 8355 9685 / 0283559685 a Scam?

In recent months, the phone number 02 8355 9685 has been flagged repeatedly by users as a problematic source of scam calls. Based on numerous reports, this number appears to be involved in unsolicited robocalls claiming to represent the National Broadband Network (NBN). The distinctiveness of their approach is highlighted by alarming messages threatening immediate disconnection of internet services unless swift action is taken.

What Users Are Experiencing

A consistent pattern emerges from the user reviews; the majority report that when they answer the call, they are greeted by a recorded message from a robotic female voice. This prompts fearful recipients to react swiftly to avert a supposed imminent service interruption with phrasing suggesting that the disconnection could happen within 24 hours. Those who attempted to call back received no response or found the user busy, amplifying the suspicious nature of these calls.

The Scam Explained

This phone number's tactics indicate a classic telephone phishing scam, specifically targeting individuals' fear regarding their internet services. The operatives behind these calls aim to play on anxiety, with many users describing how the robocall tries to persuade recipients to press specific options to speak with a "technician." Once engaged, the goal is likely to extract sensitive information or fees from unsuspecting victims.

Handling Calls from 02 8355 9685

  • Do Not Engage: If you receive a call from this number, do not press any options or provide personal details. Hang up immediately.
  • Report the Number: You can report this scam to the relevant Australian authorities, such as the Australian Competition and Consumer Commission (ACCC) or your telecom provider.
  • Use Reverse Phone Lookup: If uncertain about a caller, consider utilizing services like Reverseau to identify the caller more clearly.

Stay Vigilant!

Always remember to trust your instincts and maintain vigilance while dealing with suspicious callers. Legitimate organisations will not threaten service disconnections or ask for urgent personal information over the phone. Protect yourself and others from potential scams by sharing experiences and warning others in your community.

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What People Reported About (02) 8355 9685

These reports were submitted by community members.

T
Treacy
Scam

Scammer. Recorded message robotic female voice claims that they are calling from National Broadband Network and your internet service will be disconnected within 24 hours, asks you to follow prompts to be connected to the technician. Hang up on these scammers!!

Phone call Unsolicited Impersonation Robocall Urgency
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T
Thach
Suspicious

Missed a call from this number and I tried to call back… It says “user busy”. When I searched in internet, I saw few people posting today that they got a call from the same number. May be a scam call.

Missed call Unsolicited
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A
Anonymous
Scam

Just got a call from them advising they would disconnect my internet line. When I asked which ISP/provider they are from they hang up.

Phone call Unsolicited Impersonation
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A
Auth
Scam

I got a call from this number just now and I let it go to voice mail. The message left was a robotic female voice claiming to be National Broadband Network who will disconnect your phone and internet unless you press 1 to be connected to a technician. Clearly a scammer.

Voicemail Unsolicited Impersonation Robocall Urgency
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V
Vivas
Scam

Called several times, never left a message and didn’t answer when I called back. My partner also got a call from them with a robotic female voice claiming to be from the National Broadband Network network and saying they would disconnect our internet.

Phone call Unsolicited Impersonation Robocall Urgency
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H
Heasley
Uncertain

These calls from 0283559685 and similar numbers have been pestering us on daily basis can any data something that o stop them.

Phone call Unsolicited
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C
Catton
Scam

Scammer. Recorded message robotic female voice claims that they are calling from National Broadband Network and your internet service will be disconnected within 24 hours, asks you to follow prompts to be connected to the technician. Hang up on these scammers!!

Phone call Unsolicited Impersonation Urgency Robocall
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H
Hebel
Spam

Almost daily phonecalls from this number, despite me blocking it. Symbio networks (linked with this number) generate a lot of spam calls.

Phone call Unsolicited
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M
Meaney
Scam

Claiming to call from Amazon Prime about my service and a $99 charge - I don't use Amazon Prime.

A Scam.

Phone call Unsolicited Impersonation
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T
Templeman
Suspicious

Recorded message claiming to be from NBN, said service would disconnect in 24 hours unless I pressed 1 for technician

Voicemail Unsolicited Impersonation Robocall Urgency
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C
Conlan
Uncertain

Missed call, kept calling from different numbers

Missed call Unsolicited
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M
Macphee
Uncertain

Scammer.

Missed call Unsolicited
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W
Wait
Uncertain

Don't answer its a scam number.

Other Unsolicited
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M
Mix
Uncertain

Called but no message, tried calling back a few times but no answer

Missed call Unsolicited
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E
Eriksson
Uncertain

Missed call, no message left, tried calling back and got no answer

Missed call Unsolicited
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B
Bannister
Uncertain

No message on voicemail, tried calling back and no one answered

Missed call Unsolicited
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Frequently Asked Questions

What tactics have people reported for (02) 8355 9685?

The most common tactics mentioned are Impersonation (100%), Robocall (67%), Urgency (56%), Threats (11%). That comes from 9 reports that described what happened.

Is (02) 8355 9685 still active?

This number has been inactive in recent reporting. 0 reports came in over the past month.

How reliable are the reports for (02) 8355 9685?

There is a reasonable amount of data, with a reasonable level of consistency. People describe different experiences, so the overall picture is mixed. About 50% include detailed descriptions, which helps.

Is (02) 8355 9685 a scam?

Some reports (44%) mention scam, but the classification is not conclusive across 18 reports.

How does (02) 8355 9685 contact people?

Mostly by phone call (50%), but people also report phone call (50%), missed call (33%), voicemail (11%), other methods (6%).

What do people say about (02) 8355 9685?

People describe it as: Scam (8), Uncertain (7), Suspicious (2), Spam (1). Common themes in the written reports include message, recorded voice, internet.

Did people expect calls from (02) 8355 9685?

100% of people didn't expect to hear from this number, while 0% did.

How long has (02) 8355 9685 been reported?

Reports go back 1.2 years (December 2021 - February 2023). There are 2 distinct reporting periods. The behaviour has shifted between periods, a change consistent with number reassignment.

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