02 8355 9685 - Scam Alert: NBN Disconnection Threat

3-min Read18 Reports

  • Uncertain
  • Scam
  • Suspicious
  • Spam

Discover the truth about phone number 02 8355 9685, reported as a scam related to National Broadband Network disconnection threats. Learn how to handle calls from this number.

Is 02 8355 9685 / 0283559685 a Scam?

In recent months, the phone number 02 8355 9685 has been flagged repeatedly by users as a problematic source of scam calls. Based on numerous reports, this number appears to be involved in unsolicited robocalls claiming to represent the National Broadband Network (NBN). The distinctiveness of their approach is highlighted by alarming messages threatening immediate disconnection of internet services unless swift action is taken.

What Users Are Experiencing

A consistent pattern emerges from the user reviews; the majority report that when they answer the call, they are greeted by a recorded message from a robotic female voice. This prompts fearful recipients to react swiftly to avert a supposed imminent service interruption with phrasing suggesting that the disconnection could happen within 24 hours. Those who attempted to call back received no response or found the user busy, amplifying the suspicious nature of these calls.

The Scam Explained

This phone number's tactics indicate a classic telephone phishing scam, specifically targeting individuals' fear regarding their internet services. The operatives behind these calls aim to play on anxiety, with many users describing how the robocall tries to persuade recipients to press specific options to speak with a "technician." Once engaged, the goal is likely to extract sensitive information or fees from unsuspecting victims.

Handling Calls from 02 8355 9685

  • Do Not Engage: If you receive a call from this number, do not press any options or provide personal details. Hang up immediately.
  • Report the Number: You can report this scam to the relevant Australian authorities, such as the Australian Competition and Consumer Commission (ACCC) or your telecom provider.
  • Use Reverse Phone Lookup: If uncertain about a caller, consider utilizing services like Reverseau to identify the caller more clearly.

Stay Vigilant!

Always remember to trust your instincts and maintain vigilance while dealing with suspicious callers. Legitimate organisations will not threaten service disconnections or ask for urgent personal information over the phone. Protect yourself and others from potential scams by sharing experiences and warning others in your community.


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Ratings Distribution

1.9 out of 5
5 Stars 0%
4 Stars 11%
3 Stars 22%
2 Stars 11%
1 Star 56%

What Our Users Reviewed

C
Conlan

I missed their call, but they persistently kept calling me from different numbers.

G
Garvey

An individual with an Indian accent called me, claiming to be from a cybersecurity firm. They stated that a criminal in California had hacked my email and was now accessing my phone. When I asked why I could hear other voices in the background making similar calls, the caller became verbally abusive regarding my mental state. This situation was alarming and clearly indicative of a scam.

G
Goerke

Malicious Caller ID-Spoofing robocall. Scam call centre operating in India. They operate using many different numbers. Purporting to be one of numerous organisations on any given call/day.

Do not disclose or 'confirm' any personal or financial details. Do not download any software or allow remote access to your devices.

Best not to answer any calls or return any missed calls from this number.

M
Meaney

Claiming to call from Amazon Prime about my service and a $99 charge - I don't use Amazon Prime.

A Scam.

T
Treacy

Scammer. Recorded message robotic female voice claims that they are calling from National Broadband Network and your internet service will be disconnected within 24 hours, asks you to follow prompts to be connected to the technician. Hang up on these scammers!!

T
Thach

Missed a call from this number and I tried to call back… It says “user busy”. When I searched in internet, I saw few people posting today that they got a call from the same number. May be a scam call.

A
Anonymous

Just got a call from them advising they would disconnect my internet line. When I asked which ISP/provider they are from they hang up.

M
Macphee

Scammer.

A
Auth

I got a call from this number just now and I let it go to voice mail. The message left was a robotic female voice claiming to be National Broadband Network who will disconnect your phone and internet unless you press 1 to be connected to a technician. Clearly a scammer.

V
Vivas

Called several times, never left a message and didn’t answer when I called back. My partner also got a call from them with a robotic female voice claiming to be from the National Broadband Network network and saying they would disconnect our internet.

W
Wait

Don't answer its a scam number.

H
Heasley

These calls from 0283559685 and similar numbers have been pestering us on daily basis can any data something that o stop them.

C
Catton

Scammer. Recorded message robotic female voice claims that they are calling from National Broadband Network and your internet service will be disconnected within 24 hours, asks you to follow prompts to be connected to the technician. Hang up on these scammers!!

T
Templeman

I received a recorded message claiming to be from the NBN, stating that my service would be disconnected within 24 hours unless I selected option 1 to talk to a technician. The call seemed suspicious and I felt it might be a scam.

M
Mix

Just like other reports, this number called me but did not leave a message. I tried calling back a few times, but no one answered.

E
Eriksson

I did not receive any message from this caller, and when I attempted to return the call, there was no answer.

B
Bannister

The caller did not leave a message on my voicemail, and when I tried to return the call, no one answered.

H
Hebel

Almost daily phonecalls from this number, despite me blocking it. Symbio networks (linked with this number) generate a lot of spam calls.


Help others by sharing your experience with (02) 8355 9685!

WRITE A REVIEW