- Scam
- Uncertain
- Legit
02 8336 0498 (0283360498) has mixed community reports. Two contributors confirm legitimate Foxtel technical support; two others report suspicious activity. Verify caller identity before sharing account details.
Mixed Reports for 02 8336 0498
The number 02 8336 0498 (also written as 0283360498) has generated four community reports with conflicting assessments. Two contributors confirm this is a legitimate Foxtel technical support line, while two others flag the number as suspicious. This mixed pattern suggests the number may genuinely belong to Foxtel, but some callers using it may engage in deceptive practices, or contributors may have experienced confusion about call origins.
A contributor who answered a call from 02 8336 0498 confirmed it was legitimate Foxtel technical support providing informative account assistance. Another report from January 2024 also verified 0283360498 as an authentic Foxtel technical support number. However, two more recent reports express concern. One contributor received a missed call from 02 8336 0498 and described it as "definitely seems like a scammer," while another noted the number called while they were actively discussing service cancellation with Foxtel, raising questions about whether the call was an unsolicited follow-up attempt.
What to Do If You Receive a Call from 02 8336 0498
Because this number shows mixed legitimacy signals, exercise caution even if the caller claims to be from Foxtel.
- Do: Ask the caller to provide their name, department, and a callback number before discussing your account
- Do: Hang up and call Foxtel's official customer service line (1300 369 835) to verify the caller works for Foxtel
- Do: Never provide account numbers, passwords, or payment details over the phone without independent verification
- Do: Block the number if you receive repeated unsolicited calls
- Do not: Assume the caller is legitimate just because the number exists in Foxtel's network
- Do not: Allow urgency or account threats to bypass your verification process
How to Identify Legitimate Foxtel Calls
If you need to verify whether a call from 02 8336 0498 is genuinely from Foxtel, use these steps:
- Foxtel's official customer service number is 1300 369 835 - use this to call them back directly
- Ask the caller to provide their employee ID and department before discussing your account
- Legitimate Foxtel support will never ask for your full password or PIN over the phone
- If discussing cancellation, ask why they're calling unsolicited if you haven't contacted them first
- Check your Foxtel account online via their official website or app to see if there are any notes about the call
How to Report 02 8336 0498
If you believe this number is being used for deceptive purposes, report your experience to Australian authorities:
- ACMA (Australian Communications and Media Authority): acma.gov.au - report unwanted calls and potential misleading conduct
- Scamwatch: scamwatch.gov.au - if you suspect fraud or deceptive claims
- Foxtel directly: Contact their customer service on 1300 369 835 to report any suspicious activity using their name
- Reverseau: Contribute your experience to help other Australians identify this number's behaviour
Help others by sharing your experience with (02) 8336 0498!
WRITE A REVIEWRatings Distribution
What Our Users Reviewed
Definitely seems like a scammer
Number appeared while chatting with Foxtel about cancelling service, might have been them double-checking
Foxtel technical support number, not a scam
Was a call from Foxtel about my account, legitimate and informative
Foxtel called about upgrading to Sports HD, legitimate call
Called about a technical fault I'd reported to Foxtel a few days ago, legitimate customer service
Foxtel from Telstra with a service move confirmation.
Help others by sharing your experience with (02) 8336 0498!
WRITE A REVIEWFrequently Asked Questions
Is 02 8336 0498 a real Foxtel number?
Two contributors have confirmed that 02 8336 0498 (0283360498) is a legitimate Foxtel technical support line. However, the mixed reports suggest either that the number is shared with staff who may use deceptive tactics, or that contributors experienced confusion about the call's origin. Always verify by calling Foxtel directly on 1300 369 835 before discussing your account with any inbound caller.
Why did I receive a call from 02 8336 0498 when I didn't contact Foxtel?
One contributor noted receiving a call from 0283360498 while actively discussing service cancellation with Foxtel, suggesting the number may be used for follow-up or retention calls. Legitimate companies often make unsolicited outbound calls for customer support or account updates, but this doesn't guarantee the specific caller isn't attempting social engineering. Verify the caller's identity independently before providing any account information.
What should I do if 02 8336 0498 calls claiming to be Foxtel?
Treat inbound calls from 02 8336 0498 as unverified, even if the caller claims to be from Foxtel. Ask for the caller's name and employee ID, then hang up and call Foxtel's official customer service on 1300 369 835 to confirm the call was legitimate. Never provide passwords, PINs, or full account numbers over the phone in response to an inbound call.
Should I block 02 8336 0498?
If you receive repeated unsolicited calls from 0283360498 that feel suspicious, blocking is reasonable. However, if you have an active Foxtel account and expect legitimate support calls, consider blocking only temporarily. If you initiate contact with Foxtel and they call you back from 02 8336 0498, you can verify the call by asking specific questions about your account that only a real support agent would know.
How do I report a suspicious call from 02 8336 0498 to ACMA?
Visit acma.gov.au and use their complaint form to report unwanted or suspicious calls from 0283360498. Provide details about when the call occurred, what the caller claimed, and why you found it suspicious. ACMA investigates patterns of misleading or unwanted calls. You can also report to Scamwatch at scamwatch.gov.au if you believe fraud occurred.
Can I get in touch with Foxtel to report this number being misused?
Yes. If you suspect someone is impersonating Foxtel or misusing the number 02 8336 0498 (0283360498), contact Foxtel's customer service on 1300 369 835 and explain your concern. Provide them with details about the suspicious call. Foxtel can investigate whether the call originated from their actual support team or if their number is being spoofed by scammers.