02 8323 7214: Scam Alert – Impersonating ING’s Security Team

• Scam

Watch out for the number 02 8323 7214, a reported scam caller impersonating ING’s security department. Learn how to handle interactions with this number to protect your personal information.

Be Aware of 02 8323 7214

The phone number 02 8323 7214 / 0283237214 has been identified by several users as a scam caller impersonating staff from ING’s security and fraud division. These calls are particularly concerning as they prey on individuals' trust, leading to significant financial losses.

What Type of Scam Is This?

This specific scam involves the caller posing as an ING representative. They typically inform the recipient about a supposed fraudulent transaction on their account and attempt to procure sensitive personal and card details under the guise of preventing financial crime. In reality, their goal is to gain unauthorised access to the victim's funds.

How to Identify and Handle Such Calls

Users have reported that the scammers are convincing, going so far as to confirm various personal details to seemingly validate their assumptions. They may ask the recipient to verify transactions using codes sent via text, a tactic designed to trick victims into authorising payments. Here’s how you can effectively manage these calls:

• Do not engage: If you suspect a call is a scam, avoid providing any personal or financial information.
• Verify independently: Hang up and contact your bank or ING directly using the official contact number to verify any claims made by the caller.
• Report the scam: If you've received unwanted calls from this number or have fallen victim to the scam, consider reporting it to the Australian Competition and Consumer Commission (ACCC) or local authorities.
• Utilise Reverseau: Use Reverseau's services for a Reverse Phone Lookup Australia to identify and verify unknown numbers.

Conclusion

Staying vigilant is key. The unsolicited nature of calls from numbers like 02 8323 7214 / 0283237214, particularly when presented as urgent and involving financial transactions, should raise an alarm. Ensure you protect your financial interests by staying informed and cautious.