- Scam
Community report for 02 8319 4720 (0283194720): Caller impersonated Commonwealth Bank despite recipient having no account with the bank.
Commonwealth Bank Impersonation Report for 02 8319 4720
One contributor has reported receiving a call from 02 8319 4720 (also written as 0283194720) claiming to be from Commonwealth Bank. The contributor noted they have no relationship with Commonwealth Bank, making the impersonation claim immediately suspicious. This type of impersonation is a common tactic used by scammers to gain trust and extract personal or financial information from unsuspecting Australians.
The call came through a local NSW number allocated to Symbio Networks Pty Ltd, a legitimate service provider. Scammers frequently use spoofed or legitimate-appearing numbers to increase the likelihood that recipients will answer and engage with their false claims.
What the Caller from 02 8319 4720 Claimed
According to the report, the caller asserted they were from Commonwealth Bank. No additional details about specific account issues, debt claims, or other demands were provided in the report. However, the fact that the caller was impersonating a major Australian bank suggests the intent was likely to trick the recipient into revealing account details, passwords, or other sensitive information, or potentially to harvest personal data for identity fraud.
What to Do If You Receive a Call from 02 8319 4720
If 02 8319 4720 calls you:
- Do not: Confirm your identity, account number, PIN, or any other personal or financial information. Do not agree to any transfers, payments, or account changes.
- Do: Hang up immediately. Do not stay on the line to argue or verify details with the caller.
- Do: Contact Commonwealth Bank directly using the phone number on your bank statement or the official Commonwealth Bank website to verify any claims.
- Do: Block the number 0283194720 on your phone to prevent further calls.
- Do: Report the call to the Australian Communications and Media Authority (ACMA) and Scamwatch.
How to Report 02 8319 4720
If you receive similar calls from 02 8319 4720 or any other number claiming to be your bank, report the incident to:
- Scamwatch: scamwatch.gov.au - Report the impersonation attempt and preserve details about the call content and timing.
- ACMA (Australian Communications and Media Authority): acma.gov.au - Report the number for potential breach of telecommunications regulations.
- Your bank directly: Contact Commonwealth Bank or whichever bank is being impersonated via the official number on your statement or their website.
- Reverseau: Submit your own report on this number to help other Australians stay informed about 02 8319 4720.
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WRITE A REVIEWRatings Distribution
What Our Users Reviewed
Claimed to be Commonwealth Bank but I have nothing to do with that bank
Help others by sharing your experience with (02) 8319 4720!
WRITE A REVIEWFrequently Asked Questions
Should I answer calls from 02 8319 4720?
No. If 02 8319 4720 appears on your phone, let it go to voicemail. Bank impersonation scams rely on catching you off-guard and pressuring you to act quickly. Do not engage with the caller or confirm any details. Banks never request sensitive information like passwords or PINs via unsolicited calls.
What should I do if I already gave information to the caller from 0283194720?
Contact your bank immediately using the number on your bank statement or official website (not any number provided by the caller). Report the incident to Scamwatch at scamwatch.gov.au. Monitor your accounts closely for unauthorised activity. If you provided a password or PIN, change it immediately via your bank's official channels. Consider placing a fraud alert on your credit file.
Is 02 8319 4720 definitely a scam number?
One contributor reported that 02 8319 4720 claimed to be Commonwealth Bank despite them having no account with that bank. This strongly suggests impersonation or fraud. However, the number itself is allocated to Symbio Networks, a legitimate service provider. Scammers frequently spoof or misuse legitimate-appearing numbers. Always verify any banking claims by contacting your bank directly.
How do banks normally contact me?
Legitimate banks like Commonwealth Bank may contact you, but they will never ask for passwords, PINs, full card details, or one-time codes via phone. Real banks already have your details on file. If you're unsure, hang up and call the number on your bank statement or their official website. Never use contact details provided by an incoming caller claiming to be your bank.
Can I block 0283194720?
Yes. Most Australian mobile phones allow you to block numbers directly. Open your call history, find 0283194720, and select 'Block' or 'Add to Blocklist'. This prevents future calls from 02 8319 4720 from reaching you. Blocking does not stop the caller from trying, but it prevents notifications on your phone.
Where can I report 02 8319 4720?
Report the call to Scamwatch at scamwatch.gov.au and the ACMA at acma.gov.au. You can also report it directly to your phone provider. Share your experience on Reverseau by submitting a report about 02 8319 4720 to help protect other Australians from similar impersonation attempts.