- Scam
Robocall scam alert for 02 8318 9365 (0283189365). Contributor reports Chinese-language recorded message voicemail. Do not engage with this number.
Robocall Scam Report for 02 8318 9365
A contributor has reported receiving a robocall from 02 8318 9365 (also written as 0283189365) with a recorded message in Chinese language left as a voicemail. The caller flagged this as a scam, indicating the automated nature and non-English language of the message raised immediate red flags.
This type of activity - unsolicited recorded calls in foreign languages - is a common scam tactic. The number 0283189365 is registered as a local service in NSW through Symbio Networks Pty Ltd, but scammers frequently spoof or misuse legitimate service provider allocations to appear legitimate to recipients.
What Callers from 02 8318 9365 Do
Based on the report, the robocall from 02 8318 9365 delivers pre-recorded messages rather than connecting to a live caller. The use of a Chinese-language recording to an English-speaking Australian household suggests either a misdirected scam campaign or intentional targeting. Robocalls of this nature typically aim to:
- Trigger callbacks to premium-rate numbers or scam hotlines
- Gather responses to determine if numbers are active
- Create confusion or curiosity leading to engagement with follow-up contacts
- Bypass Do Not Call protections through automated delivery
Report Details and Context
The report was received as a voicemail message, meaning the contributor did not answer the live call but was left with the recorded message. This delivery method is typical of robocall campaigns that do not require live interaction. The contributor's immediate identification of this as a scam suggests the characteristics of the call - language barrier, robotic voice, unsolicited nature - were clear warning signs.
What to Do If You Receive a Call from 02 8318 9365
If 02 8318 9365 calls you:
- Do not: Answer the call, return any missed calls, respond to voicemails, or press any keys when prompted
- Do: Let it go to voicemail, block the number immediately on your phone, and do not engage with follow-up messages
- Do not: Click any links, download attachments, or provide personal information if you do answer
- Do: Report the number to the ACMA and mark it as spam in your phone settings
Robocalls are automated and often target multiple numbers rapidly. Blocking 0283189365 prevents repeated calls from the same number, though scammers may use different numbers for subsequent attempts.
How to Report 02 8318 9365
If you receive a robocall from 02 8318 9365 or 0283189365, report it to Australian authorities:
- ACMA (Australian Communications and Media Authority): Report to the Spam and Scams reporting service at acma.gov.au or use the ACMA app to log the number and call details
- Scamwatch: Document the call and report patterns at scamwatch.gov.au for awareness and tracking
- Do Not Call Register: If the call is telemarketing-related, register your number at donotcall.gov.au (though robocall scams often ignore this)
- Your phone provider: Symbio Networks customers can report the spoofed number directly to their support team
- Reverseau: Add your own experience with 02 8318 9365 to help other Australians identify this number
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What Our Users Reviewed
Missed cool. Voicemail Chinese language. SCAM.
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WRITE A REVIEWFrequently Asked Questions
What should I do if I receive a voicemail from 02 8318 9365?
Do not listen to the full voicemail, do not return the call, and do not engage with any instructions it contains. Block 02 8318 9365 (0283189365) immediately and report it to the ACMA. Robocall voicemails are designed to prompt callbacks or engagement - ignoring them completely is the safest response.
Why is 02 8318 9365 calling with a Chinese-language message?
Scammers often use misdirected or mass-distribution robocalls with foreign-language messages to either reach specific diaspora communities or test if numbers are active without caring about relevance. The language barrier also makes it harder for recipients to understand what's being requested. Block 0283189365 regardless of language used.
Can I report this robocall somewhere other than Reverseau?
Yes. Report 02 8318 9365 to the ACMA (acma.gov.au), Scamwatch (scamwatch.gov.au), and your phone provider. The more official reports filed about 0283189365, the faster authorities can take action against robocall campaigns.
Is 02 8318 9365 definitely a scam, or could it be legitimate?
The contributor who reported 0283189365 clearly identified this as a scam based on the unsolicited robocall with a pre-recorded Chinese-language message. Legitimate businesses do not contact you this way. If you're unsure about a call, hang up and contact the organisation directly using a number from their official website, not from the incoming caller.
What happens if I accidentally press a key during the robocall from 02 8318 9365?
Pressing keys on a robocall can confirm your number is active and monitored, leading to more calls from 0283189365 or related numbers. If you do press a key, block the number immediately. Do not return any subsequent calls, as they will attempt to escalate the scam.
How does the ACMA handle reports about robocalls like 02 8318 9365?
The ACMA tracks robocall patterns across reports. When multiple contributors report 0283189365, authorities can identify the campaign scope and take enforcement action against the source. Reporting to acma.gov.au directly contributes to blocking these operations.