- Scam
Community report for 02 8317 1865 (0283171865): Robocall voicemail in English and Chinese claiming SIM card issue requires urgent details.
Robocall Impersonation Report for 02 8317 1865
One contributor has reported receiving a voicemail from 02 8317 1865 (also written as 0283171865) containing an automated message in both English and Chinese. The robocall claimed the recipient's SIM card had been marked for verification and demanded personal details be provided.
This type of dual-language robocall is a common impersonation tactic used to bypass initial suspicion. The caller used automated speech rather than a live person, which is characteristic of large-scale scam operations targeting multiple phone numbers simultaneously.
What the Robocall from 02 8317 1865 Claims
The voicemail message referenced a SIM card issue requiring urgent action. The use of both English and Chinese suggests the caller may be targeting a broad demographic or testing responsiveness across language groups. The robocall explicitly requested personal details, a hallmark of identity theft and account takeover schemes.
The fact that this came through voicemail rather than a live call indicates an automated dialling system was used to deliver the message to 0283171865 recipients. Contributors should be aware that such robocalls rarely require genuine action and are designed to create urgency and bypass critical thinking.
Report Timing and Context
The report was received in March 2026. The call came through on a local service number allocated to Symbio Networks Pty Ltd in NSW. Despite being a NSW-based allocation, the multilingual nature of the robocall suggests it may be part of a broader national or international scam campaign.
What to Do If You Receive a Call from 02 8317 1865
If 02 8317 1865 calls or leaves a voicemail:
- Do not: Return the call, share any personal details, provide banking information, or provide SIM card details
- Do: Hang up immediately, block the number, save the voicemail as evidence, and report it to authorities
- Verify independently: If you're concerned about your SIM card, contact your service provider directly using the number on your bill or their official website - never use contact details provided by the caller
What to Do If You Receive a Voicemail from 02 8317 1865
Robocall voicemails claiming SIM card issues are scams. Do not engage:
- Do not: Call back the number, click any links in accompanying messages, or provide identifying information
- Do: Delete the voicemail, block 0283171865, and report the number as spam
- Save evidence: Keep the voicemail recording if your provider allows it - this helps authorities track scam patterns
- Report as spam: Forward any SMS accompanying such calls to 0429 999 888, and report the voicemail to your service provider
How to Report 02 8317 1865
Report this robocall through Australian authorities:
- Scamwatch: Report the details at scamwatch.gov.au - include the date, time, and exact wording from the voicemail
- ACMA (Australian Communications and Media Authority): Lodge a complaint at acma.gov.au regarding unwanted calls and robocalls
- Your service provider: Contact Symbio Networks Pty Ltd or your own carrier to report the number and request blocking
- Reverseau: Contribute your experience on this page to help other Australians identify 02 8317 1865
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Voicemail with English and Chinese bot talking about SIM being marked for details
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WRITE A REVIEWFrequently Asked Questions
What does it mean if I received a voicemail from 02 8317 1865 about my SIM card?
The voicemail from 02 8317 1865 (0283171865) is a scam robocall. Legitimate service providers do not request personal details via unsolicited voicemail. Your SIM card is not marked for verification by callers you don't recognise. Hang up and contact your provider directly using the number on your bill.
Why does the robocall from 0283171865 have messages in both English and Chinese?
Scammers use multiple languages to increase their reach and target diverse populations. The dual-language approach on 02 8317 1865 suggests a mass-dialling campaign. It does not indicate legitimacy - it's a tactic to seem more credible or to catch people off-guard.
Should I call back 02 8317 1865 to verify the SIM card claim?
No. Do not call back 0283171865 or any number mentioned in the voicemail. This is exactly what scammers want - a call back confirms your number is active. Instead, independently contact your service provider using the official number on your bill or their verified website.
Is 02 8317 1865 a legitimate telco number?
The number 02 8317 1865 is allocated to Symbio Networks Pty Ltd as a local service in NSW, but allocation does not guarantee legitimacy. Scammers spoof or register numbers in various names. The robocall content - demanding personal details via voicemail - confirms this is not a legitimate contact from your service provider.
What personal details did the robocall from 02 8317 1865 ask for?
The voicemail from 0283171865 requested generic personal details to enable account takeover or identity theft. The exact details requested were not specified in the report, but any request for personal information via unsolicited robocall is a scam. Never provide name, address, banking details, ID numbers, or SIM card information to unknown callers.
How can I block 0283171865 and report it?
Block 02 8317 1865 in your phone's settings or through your carrier. Report it to Scamwatch (scamwatch.gov.au), ACMA (acma.gov.au), and your service provider. If you received an SMS related to this number, forward it to 0429 999 888. Reporting helps authorities track scam campaigns targeting Australian phone numbers.