- Scam
- Suspicious
02 8317 1864 (0283171864): Community reports robocalls with urgency tactics claiming your phone will stop working. NSW local service.
Robocall Scam Reports for 02 8317 1864
Two contributors have reported calls from 02 8317 1864 (also written as 0283171864) involving recorded messages designed to create immediate panic. The pattern involves automated voicemails threatening service disruption within a tight timeframe - specifically claiming your phone would stop working within 2 hours. Both reports reference robocall activity, with the calls appearing to originate from a NSW local service number allocated to Symbio Networks Pty Ltd.
The scam tactic relies on urgency to bypass your natural caution. By stating an imminent deadline, callers attempt to pressure you into responding without taking time to verify the claim or think critically about whether the threat makes sense.
What Callers from 02 8317 1864 Say
One contributor reported receiving a recorded message from 02 8317 1864 stating that their phone would stop working in 2 hours, then hanging up. Another report describes a voicemail left on the recipient's phone using typical Chinese scam messaging patterns - suggesting this number may be part of a broader robocall operation.
These calls don't involve live operators requesting information or payment. Instead, the recorded messages are designed to alarm you into action - either calling the number back, clicking a link in a follow-up SMS, or visiting a fraudulent website.
Call Patterns and Timing
Both reports came in within 24 hours of each other (March 24-25, 2026), suggesting the campaign may have targeted multiple recipients around the same time. One call was answered directly, while the other left a voicemail, indicating the robocall likely dials many numbers sequentially.
The use of a local NSW number (02 8317 1864) is a deliberate tactic - robocalls are more likely to be answered when they appear to be from a local, recognisable area code rather than an obvious interstate or 1800 number.
What to Do If You Receive a Call from 02 8317 1864
If 02 8317 1864 calls you:
- Do not: Call the number back, respond to any follow-up SMS, or click links in messages claiming to be from the caller
- Do not: Provide any personal or financial information
- Do not: Trust the urgency - legitimate service providers never threaten service suspension via voicemail without prior written notice
- Do: Hang up or let it go to voicemail
- Do: Block the number immediately in your phone settings
- Do: Contact your phone provider directly using a number from your bill or their official website if you're concerned about your service
- Do: Report the number to ACMA (acma.gov.au) and Scamwatch (scamwatch.gov.au)
How to Report 02 8317 1864
If you receive robocalls from 02 8317 1864, report your experience to:
- ACMA (Australian Communications and Media Authority) - acma.gov.au - handles complaints about telemarketing and unsolicited calls
- Scamwatch - scamwatch.gov.au - Australia's official scam reporting service run by the ACCC
- Reverseau - contribute your report to help other Australians identify this number
When reporting, include the date, time, and exact content of the message. Your contribution helps Reverseau's community identify and track scam campaigns like this one.
Help others by sharing your experience with (02) 8317 1864!
WRITE A REVIEWRatings Distribution
What Our Users Reviewed
Recorded message saying my phone would stop working in 2 hours, hung up
Typical Chinese voicemail scam
Help others by sharing your experience with (02) 8317 1864!
WRITE A REVIEWFrequently Asked Questions
Why would a scammer use a local NSW number like 02 8317 1864?
Robocall operators use local numbers because they're more likely to be answered. When 02 8317 1864 appears on your screen, it looks like a legitimate local business or service provider rather than an obvious scam. This significantly increases answer rates for automated dialling campaigns.
What should I do if I already called back the number from 0283171864?
Hang up immediately if you reach anyone. Do not provide any information. Monitor your phone and bank account for suspicious activity. If you shared personal details, contact your bank and consider placing a fraud alert with your telecommunications provider. Report the call to ACMA and Scamwatch.
Is 02 8317 1864 a real phone number from my service provider?
No. The number 02 8317 1864 is allocated to Symbio Networks Pty Ltd, a telecommunications provider, but legitimate service notifications never come from robocalls with urgent threats and no option to speak with someone. Your provider always sends formal written notices about service changes, and you can verify any claim by calling them directly using the number on your bill.
Can my phone actually stop working in 2 hours like the message claimed?
No. Service providers cannot and do not shut off phones without providing multiple written notices beforehand. The 2-hour deadline from 02 8317 1864 is a classic scam tactic designed to make you panic and act without thinking. Ignore the timeframe entirely.
Why do some reports mention Chinese scam messaging?
One contributor reported typical Chinese voicemail scam patterns from 0283171864, suggesting the robocall campaign may originate from overseas scam operations. These campaigns often use spoofed Australian numbers and automated messages in multiple languages or with translated content to target broad audiences.
Should I block 02 8317 1864 on my phone?
Yes. Block 02 8317 1864 immediately in your phone settings. Most smartphones allow you to block numbers directly in the recent calls or contacts list. This prevents further calls from this number reaching you. After blocking, report the number to ACMA and Scamwatch so authorities can track the campaign.