- Uncertain
- Legit
- Scam
Discover the truth about the phone number 02 8291 1000. Is it a legitimate Telstra connection or a sneaky scam? Learn how to handle calls from this number effectively.
Understanding 02 8291 1000
The phone number 02 8291 1000 / 0282911000 serves as a point of contact for a variety of users, particularly in association with Telstra. However, the reports regarding this number have elicited confusion and concern among recipients, categorically revealing both legitimate and dubious practices.
Categories & User Experiences
Based on user feedback, 02 8291 1000 / 0282911000 falls into a dual classification: legitimate Telstra call centre and a suspected scam. The conflicting reviews highlight the need for caution when dealing with calls from this number.
Legitimate CallsOn several occasions, users have confirmed that this number is associated with Telstra's specialist team. These calls often act as follow-ups to previous service issues. A review dated 12/01/2021 states that when contacted, the number was indeed a legitimate call regarding customer service callbacks from Telstra, with the recommendation to use 132200 for direct inquiries.
Suspicions of ScamContrarily, there have also been concerning reports indicating that 02 8291 1000 / 0282911000 might be misused to conduct scams. A user reported on 16/10/2018 that the caller did not accurately validate their relationship to Telstra, failing to present a Telstra ID number — a standard identification requirement, suggesting a deeper problem.
How to Handle Calls from 02 8291 1000
- Verify the Caller: If you answer a call from this number, ensure that you verify the caller’s identity. Request a Telstra employee ID.
- Avoid Sharing Personal Information: Never disclose sensitive information unless you are certain of the caller's identity.
- Use Reverseau: If you suspect foul play, consider using Reverse Phone Lookup Australia features available on platforms like Reverseau to ascertain caller details.
- Report Suspicion: If you believe you've been targeted by a scam, report it to the relevant authorities.
Conclusion
The number 02 8291 1000 / 0282911000 has a reputation fraught with uncertainty. While it’s tied to legitimate service calls from Telstra, previous user experiences suggest that scammers may exploit this number. It's essential to be vigilant and prioritise your security when dealing with potential telemarketers or suspicious callers. Always remember, if in doubt, seek to confirm before engaging further.
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What Our Users Reviewed
Phoned me but didn't leave a message.
02 8291 1000 is the Telstra specialist team. They were providing a call back service to follow up on recent issue. Need to dial 132200 if you want to contact them back.
Definitely a scam. Did not ask me for ID, had incorrect information and would not give a Telstra ID number which every Telstra employee is given. Might somehow hide behind a legit number but a scam 4 sure.
Telstra Call Centre re follow up to problem OK.