- Scam
02 8271 9864 (0282719864): Pre-recorded scam call impersonating Australian Border Force. One contributor reported receiving this NSW Optus number.
Border Force Impersonation Robocall from 02 8271 9864
A contributor has reported receiving a pre-recorded call from 02 8271 9864 (also written as 0282719864) claiming to represent the Australian Border Force. This NSW-based Optus number used an automated voice message to impersonate a government agency, a common tactic in scams targeting Australians with false claims about immigration, customs, or border-related issues.
The pre-recorded nature of the call from 0282719864 indicates a robocall system, meaning the number was likely used to contact multiple people simultaneously with the same scripted message. This automated approach allows scammers to reach many potential victims efficiently while minimising direct human interaction that might expose the fraud.
What the Caller from 02 8271 9864 Claimed
The pre-recorded message from 02 8271 9864 impersonated the Australian Border Force, a legitimate government agency responsible for border control and customs enforcement. Border Force impersonation scams typically involve false claims about unpaid customs duties, held parcels, visa violations, or alleged security breaches requiring immediate action or payment.
The automated nature of this call from 0282719864 suggests the scammer used a robocall system to deliver a standard script to multiple recipients, potentially varying details by pressing phone keypad options or transferring callers to live agents for payment collection.
Report Patterns and Timing
This report of 02 8271 9864 came through a call the contributor answered directly, confirming the number actively dialled their phone. The single contributor who reported 0282719864 received this call, though the pre-recorded robocall system suggests this NSW number has likely contacted many more Australians with the same fraudulent Border Force message.
What to Do If You Receive a Call from 02 8271 9864
If 02 8271 9864 calls you:
- Do not: Engage with the pre-recorded message, press any keypad options, or provide personal details if transferred to a live agent
- Do not: Believe claims about held parcels, customs duties, or visa violations made by this number
- Do not: Return the call to 0282719864 or any number mentioned in the message
- Do: Hang up immediately when you recognise a pre-recorded government impersonation
- Do: Contact the genuine Australian Border Force directly using their official contact details from border.gov.au if you have concerns about your customs or immigration status
- Do: Block 02 8271 9864 on your phone to prevent future calls
How to Report 02 8271 9864
Report this robocall impersonation to Australian authorities:
- Report to the ACMA (Australian Communications and Media Authority) at acma.gov.au - they handle illegal robocalls and scam numbers
- Report to Scamwatch at scamwatch.gov.au - the official Australian Government scam reporting service
- Report to ReportCyber at cyber.gov.au if the scam involved any online component or data theft
- Consider reporting to Reverseau with any additional details about calls from 02 8271 9864 you receive, helping the community identify scam patterns
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What Our Users Reviewed
Pre-recorded call claiming to be from Australian Border Force
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WRITE A REVIEWFrequently Asked Questions
Is 02 8271 9864 really from the Australian Border Force?
No. The Australian Border Force does not initiate contact via pre-recorded robocalls. If 02 8271 9864 calls you with an automated message claiming to be Border Force, it is a scam. Legitimate Border Force inquiries come through official letters, email, or direct phone calls where you can verify the caller through border.gov.au.
Why did 0282719864 use a robocall instead of a live caller?
Robocalls allow scammers to contact thousands of people simultaneously with the same recorded message, maximising reach while minimising costs and detection risk. The pre-recorded call from 0282719864 may transfer victims to a live agent only if the target presses keypad options, helping the scammer identify engaged targets.
What should I do if I pressed buttons during the 02 8271 9864 call?
Do not continue with the call. Hang up immediately and do not provide any information. If you've given personal details or financial information to 0282719864, contact your bank and monitor your accounts for unauthorised activity. Report the call to ACMA at acma.gov.au.
Can I verify if Border Force actually contacted me?
Yes. Never rely on caller ID for 02 8271 9864. Instead, hang up and contact the Australian Border Force directly using the verified phone number on border.gov.au. Do not use any contact details provided in the call from 0282719864.
Why is this Optus number being used for scams?
The number 02 8271 9864 is registered to an Optus service in NSW, but scammers often spoof or hijack phone numbers to hide their identity. The legitimate Optus account holder may be unaware their number is appearing on outgoing scam calls from 0282719864.
Should I block 02 8271 9864 on my phone?
Yes. Block 0282719864 immediately to prevent future calls. If you continue receiving similar Border Force impersonation calls from different numbers, report each one to ACMA and consider enabling robocall filtering through your phone provider's settings or a third-party app.