- Scam
Community report for 02 8271 9852 (0282719852): Recorded message threatening to cut off mobile service. Appears to be Optus-impersonating robocall.
Robocall Threats for 02 8271 9852
A contributor has reported receiving an automated recorded message from 02 8271 9852 (also written as 0282719852) threatening to cut off their mobile service. The number is allocated to Optus Networks in New South Wales and uses a local service configuration, making it appear legitimate on caller ID.
The robocall from 0282719852 employed a common threat tactic, claiming service disconnection was imminent. This type of approach is designed to prompt immediate action without allowing time for verification.
What the Recorded Message Claimed
According to the contributor's report, the robocall from 02 8271 9852 used a recorded message format rather than a live caller. The message specifically threatened mobile service disconnection, likely attempting to create urgency and panic in the recipient.
The use of an automated recording from 0282719852 is typical of mass-dialling scam campaigns. Robocalls can be distributed to thousands of numbers simultaneously, making them efficient for scammers targeting multiple people with identical threat messages.
Why This Threat Pattern Matters
Service disconnection threats are a high-risk scam indicator. Scammers use this tactic because people often act quickly to avoid losing phone access. A contributor receiving a call from 02 8271 9852 claiming service problems would likely feel pressured to respond without thinking critically about the legitimacy of the threat.
The fact that 0282719852 appears to be an Optus-associated number adds credibility to the threat. Callers banking on the appearance of legitimacy exploit the natural assumption that local numbers are genuine.
What to Do If You Receive a Call from 02 8271 9852
If 0282719852 calls with threats about your mobile service:
- Do not: Respond to the automated message, press any numbers, or provide any information
- Do not: Call back the number shown on your caller ID
- Do: Hang up immediately when you hear the automated message
- Do: Contact Optus directly using the number on your bill or their official website to verify any service issues
- Do: Block 02 8271 9852 to prevent future calls
- Do: Remember that legitimate service providers never threaten disconnection via automated calls
How to Report 02 8271 9852
If you receive a threatening robocall from 02 8271 9852 or 0282719852:
- Report to the Australian Communications and Media Authority (ACMA) at acma.gov.au - they investigate illegal robocalls and can take action against callers
- Report to Scamwatch at scamwatch.gov.au with details of what the message said and when you received the call
- Report to your mobile provider (Optus) directly through your account, as they can investigate spoofing of their number
- Block the number in your phone's settings to stop receiving calls from 02 8271 9852
- Share your experience on Reverseau to help other Australians identify this number
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Recorded message threatening to cut off mobile service
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WRITE A REVIEWFrequently Asked Questions
Is 02 8271 9852 really from Optus?
No. While 0282719852 appears on your caller ID as an Optus number, the actual caller is impersonating Optus using a spoofed number. Legitimate Optus communications never threaten service disconnection via automated robocalls. You can verify any service issues by contacting Optus directly using the number on your bill or their official website, not by calling back 02 8271 9852.
What should I do if I already pressed a number or responded?
If you engaged with the robocall from 02 8271 9852, do not provide any further information. Hang up immediately. Monitor your account for any unauthorised changes. Contact your actual service provider directly (not using any contact details from the call or 0282719852) to ensure no fraudulent activity has occurred on your account.
Can robocalls from 02 8271 9852 damage my phone?
No. Receiving a robocall from 0282719852 will not damage your phone. However, if you are directed to click a link, download an app, or provide information, those actions could compromise your security. Simply receiving and hanging up on the call from 02 8271 9852 is safe.
Why do scammers use fake Optus numbers?
Scammers spoof legitimate company numbers like Optus because people are more likely to trust and engage with calls from 02 8271 9852 if they believe it's their service provider. A call from 0282719852 appears local and official, making the threat seem credible and urgent, prompting victims to act without verification.
How can I block 02 8271 9852 permanently?
On most smartphones, you can block 0282719852 directly from the call log or by creating a new contact and marking it as blocked/spam. iPhone users can use the Block This Caller feature, while Android users can mark the number as spam. This prevents 02 8271 9852 from ringing through, though the robocall may still attempt connection.
Should I report this to Optus even though it's a scam?
Yes. Reporting 02 8271 9852 directly to Optus is important because your service provider needs to know their number is being spoofed for scam calls. Optus can flag 0282719852 in their systems and may issue warnings to other customers. You can report through your Optus account or contact their fraud department.