- Suspicious
- Scam
Community reports for 02 8271 9818 (0282719818): Automated calls with language selection prompts and fake service disconnection threats.
Robocall Reports for 02 8271 9818
Two contributors have reported calls from 02 8271 9818 (also written as 0282719818), both involving automated messages rather than live callers. The number is allocated to an Optus Networks service in NSW, though the robocall content does not appear to originate from Optus itself. Contributors describe receiving pre-recorded messages with different patterns, ranging from generic announcements to urgent threats about service disruption.
The pattern of robocalls from 0282719818 suggests automated dialling systems distributing calls to multiple recipients. Both reports indicate the calls connected and played audio, meaning the contributor answered rather than the call disconnecting after a few rings.
What Callers from 02 8271 9818 Say
One contributor reported receiving a recorded message about an "important announcement" from 02 8271 9818, followed by prompts to select a language preference. This type of message structure is typical of mass-distribution robocalls designed to reach large call lists.
A second contributor received an automated call claiming that their phone or internet service would be cut off unless they took immediate action. This robocall from 0282719818 used urgency and threat tactics, instructing the recipient to respond to prevent service disconnection. No legitimate service provider requests action via automated threat messages; this pattern is a known scam tactic.
Report Patterns and Timing
Both reports of 02 8271 9818 arrived within a single day (11-12 December 2025), suggesting a short campaign burst. One call came during early morning hours (01:31 UTC), while the other arrived in mid-morning (08:14 UTC). The rapid succession and automated nature indicate a large-scale robocall operation rather than targeted calling.
What to Do If You Receive a Call from 02 8271 9818
If 02 8271 9818 calls you:
- Do not: Press any keypad numbers in response to prompts, as this may flag your number as active and lead to additional calls
- Do not: Provide any information or follow instructions in the recorded message
- Do: Hang up immediately when you hear an automated message
- Do: Let unknown numbers go to voicemail if you don't recognise the caller
- Do: Block 0282719818 on your phone to prevent future calls
- Do: If the message claims service will be cut off, verify independently by calling your service provider's official number from your bill or their website
How to Report 02 8271 9818
Robocalls and spam are harmful and worth reporting to help protect other Australians:
- Report to the Australian Communications and Media Authority (ACMA) at acma.gov.au
- Lodge a report with Scamwatch (scamwatch.gov.au) if the robocall attempted to scam you
- Contact your mobile phone provider (in this case, Optus) to report the incoming number
- Add your report to Reverseau to help your community identify this number
Help others by sharing your experience with (02) 8271 9818!
WRITE A REVIEWRatings Distribution
What Our Users Reviewed
Recorded message about important announcement with prompts for different languages
Automated call saying my phone or internet's getting cut off unless I do something
Help others by sharing your experience with (02) 8271 9818!
WRITE A REVIEWFrequently Asked Questions
What should I do if 0282719818 calls and claims my service will be cut off?
Hang up immediately. Do not follow any instructions from the automated message about 02 8271 9818. Service providers never cut off services via robocall threats. Independently verify your account status by calling your provider's official customer service number (from your bill, not from a number the robocall provides). If you believe the call was a scam attempt, report 0282719818 to Scamwatch.
Is 02 8271 9818 really from Optus?
The phone number 0282719818 is allocated to Optus Networks in NSW, but this does not mean the robocalls are authorised by Optus. Scammers and spam operators often spoof or use numbers within real provider ranges. The robocalls from 02 8271 9818 do not match legitimate Optus communication practices. Contact Optus directly via their official website or bill to confirm whether they initiated the call.
Why am I receiving robocalls from 0282719818 about language selection?
Language selection prompts are a common robocall tactic used to identify active phone numbers. When you press a key to select a language, you confirm your number is active, which can lead to more calls from 02 8271 9818 and other spam operations. Do not interact with these prompts; simply hang up.
How can I stop calls from 02 8271 9818?
Block the number 0282719818 immediately in your phone's settings. Report 02 8271 9818 to ACMA (acma.gov.au) and Scamwatch (scamwatch.gov.au). If you're on the Do Not Call Register, you can lodge a complaint at donotcall.gov.au. Consider asking your service provider to block robocalls network-wide. Report the number on Reverseau to help warn others about 0282719818.
Can I get compensation if I was scammed by this robocall from 0282719818?
Compensation is unlikely unless you transferred money or provided banking details in response to the robocall from 02 8271 9818. If you did share sensitive information, contact your bank immediately and report the fraud. Report the incident to Scamwatch and ACMA. Consider lodging a report with ReportCyber (cyber.gov.au) if you believe a cybercrime occurred.
Are other people receiving calls from 0282719818?
Yes. Two contributors have already reported calls from 02 8271 9818 within a 24-hour period, indicating a broader robocall campaign. If you've received a call from 0282719818, you're not alone. Reporting your experience on Reverseau helps the community understand the scope of this number's activity and warns others to be cautious.