- Scam
One contributor reported a recorded Commonwealth Bank impersonation call from 02 8271 6468 (0282716468). Automated caller claiming to be CBA.
Commonwealth Bank Impersonation Robocall from 02 8271 6468
A contributor has reported receiving a recorded impersonation call from 02 8271 6468 (also written as 0282716468) pretending to be Commonwealth Bank. The call used an automated voice rather than a live caller, with the robocall claiming CBA affiliation. This NSW-based Optus Networks number combines two high-risk tactics: impersonation of a major Australian financial institution and automated delivery, which are hallmarks of scam operations targeting bank customers.
What the Recorded Message Claimed
The robocall from 02 8271 6468 impersonated Commonwealth Bank directly. The contributor who answered the automated call noted it was a recording, not a live person. No additional details about the specific message content were documented in the report, but the mere act of a robocall impersonating CBA is a serious red flag since legitimate banks do not contact customers via unannounced automated recordings.
What to Do If You Receive a Call from 02 8271 6468
If 02 8271 6468 calls you:
- Do not: Respond to prompts, press any numbers, or stay on the line to engage with the recording
- Do not: Provide or confirm any personal, banking, or identification information
- Do: Hang up immediately
- Do: Block this number (02 8271 6468) in your phone settings to prevent future calls
- Do: Verify any banking matter by calling Commonwealth Bank directly on the official number from your bank statement or official CBA website, never by using a number provided by the caller
Why Robocalls Impersonating Banks Are Dangerous
Robocalls claiming to represent 02 8271 6468 or any bank serve a specific criminal purpose: they create perceived urgency and authority without human conversation that might expose the scam. Automated systems can deliver the same false message to thousands of numbers quickly. Because the call appears to come from a financial institution, recipients are more likely to engage, listen to instructions, or feel pressured to act immediately. Commonwealth Bank customers who believe their bank is calling are especially vulnerable to follow through on fake security alerts or fraudulent requests.
How to Report 02 8271 6468
If you receive a Commonwealth Bank impersonation robocall from 02 8271 6468, report it through these official Australian channels:
- Scamwatch: scamwatch.gov.au - Report the robocall and impersonation attempt
- ACMA (Australian Communications and Media Authority): acma.gov.au - Report unsolicited calls and robocalls
- Commonwealth Bank directly: Contact CBA's official fraud team via the number on your bank card or statements to alert them of the impersonation
- Reverseau: Contribute your experience to our community reports to help other Australians identify 0282716468
Help others by sharing your experience with (02) 8271 6468!
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recorded call acting like Commonwealth Bank
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WRITE A REVIEWFrequently Asked Questions
Why would a scammer use a robocall to impersonate Commonwealth Bank from 02 8271 6468?
Robocalls from 02 8271 6468 impersonating CBA allow scammers to contact large volumes of potential victims quickly without a live person making the call. Automated systems reduce cost and complexity while still leveraging the authority of a trusted bank name. The robocall format also prevents live conversation where victims might ask questions that expose the scam. One contributor received exactly this type of automated impersonation from this number.
What should I do if 0282716468 leaves a voicemail claiming to be from Commonwealth Bank?
Do not return the call to the number that left the message. Instead, hang up and contact Commonwealth Bank directly using the phone number on your bank card, official CBA website, or your most recent statement. Never use a callback number from an unsolicited message, as 0282716468 may be set up to capture return calls. The contributor who answered the robocall from 02 8271 6468 should monitor their CBA account for unauthorised activity.
Is 02 8271 6468 actually operated by Commonwealth Bank?
No. The number 02 8271 6468 (0282716468) is allocated to Optus Networks in NSW, not Commonwealth Bank. CBA has its own phone lines for customer service. A robocall from 02 8271 6468 impersonating Commonwealth Bank is fraudulent regardless of who actually controls the line. Scammers often spoof or use unrelated phone numbers to disguise their identity.
What if I already engaged with the robocall from 02 8271 6468 and provided information?
Contact Commonwealth Bank immediately using the official number from your bank card or statements. Explain that you received a potential scam robocall from 02 8271 6468 and describe what information you shared. CBA can monitor your account for fraudulent activity and advise on additional security steps. Also report the incident to Scamwatch (scamwatch.gov.au) and ACMA (acma.gov.au) so authorities can track this impersonation attempt.
Can I block 02 8271 6468 on my phone?
Yes. Most Australian phone providers allow you to block specific numbers. Add 02 8271 6468 (or 0282716468) to your blocked list through your phone's settings or contact your provider (in this case, Optus Networks services this number). After blocking 0282716468, you will no longer receive calls from this line, though scammers may use other numbers.
Should I report this to ACMA or Scamwatch?
Report to both. Scamwatch (scamwatch.gov.au) tracks scam patterns and helps warn Australians. ACMA (acma.gov.au) investigates unsolicited and unwanted calls, including robocalls impersonating banks. Reporting 02 8271 6468 helps authorities build evidence against this robocall operation and protects other CBA customers who may receive similar calls from 0282716468.