- Suspicious
Community report for 02 8271 6347 (0282716347): Caller impersonated Telstra, disconnected when questioned. Local NSW number allocated to Optus.
Telstra Impersonation Report for 02 8271 6347
One contributor has reported receiving a call from 02 8271 6347 (also written as 0282716347) from a caller claiming to represent Telstra. The caller disconnected immediately when the contributor asked a clarifying question, a pattern commonly associated with impersonation attempts. The number is allocated as a local service in NSW through Optus Networks.
What the Caller from 02 8271 6347 Did
According to the report, the caller claiming to be from Telstra ended the call as soon as the contributor engaged with a simple question. This rapid disconnection upon questioning is a red flag - legitimate Telstra representatives are prepared to answer verification questions and provide account details. Callers using 0282716347 who cannot or will not answer basic questions are likely attempting to deceive.
Report Details and Timing
The report was submitted on 1 March 2026 following a call to the contributor. While a single report cannot establish a widespread pattern, the impersonation tactic and immediate disconnection suggest the caller from 02 8271 6347 was not attempting genuine customer service contact.
What to Do If You Receive a Call from 02 8271 6347
If 02 8271 6347 calls you:
- Do not: Share your account details, passwords, or personal information. Do not confirm anything the caller states about your account.
- Do: Hang up immediately and contact Telstra directly using the number on your bill or the official Telstra website to verify any claim about your account.
- Do: Ask the caller to provide their name, department, and reference number before discussing anything - legitimate representatives expect this and can provide it.
- Do: Block the number if it calls again, or report it to your phone provider.
How to Report 02 8271 6347
If you receive a suspicious call from 0282716347 claiming to be from Telstra or another company, report it to:
- ACMA (Australian Communications and Media Authority): acma.gov.au - Report the number and describe the impersonation attempt.
- Scamwatch: scamwatch.gov.au - Provide details of what the caller claimed.
- Telstra directly: Contact Telstra using the official number on your bill to report impersonation using their name.
- Reverseau: Submit your report here to help other Australians identify suspicious numbers.
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What Our Users Reviewed
Claimed to be Telstra, hung up straight away when I asked a question
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WRITE A REVIEWFrequently Asked Questions
Why did the caller from 02 8271 6347 hang up when I asked a question?
Callers impersonating legitimate companies often disconnect when questioned because they cannot provide genuine account details or verification. The contributor who reported 0282716347 experienced this when asking a simple question, which is typical behaviour for impersonation attempts. Legitimate Telstra representatives are trained to answer verification questions.
Is 02 8271 6347 really a Telstra number?
No. The number 0282716347 is allocated as a local service through Optus Networks in NSW. Telstra representatives should be able to verify this when you call Telstra directly. If someone calls from 02 8271 6347 claiming to be Telstra, always hang up and contact Telstra using the official number on your bill.
What should I do if 02 8271 6347 calls me claiming to be Telstra?
Hang up immediately and do not answer any questions or share information. Then contact Telstra directly using the phone number on your bill or the official Telstra website to verify whether they actually called you. Do not call back 0282716347.
Should I block 02 8271 6347?
Yes. If 0282716347 calls you and disconnects, or claims to be from Telstra and cannot verify their identity, block the number immediately. Most smartphones have built-in blocking features. Report it to your phone provider and to Scamwatch (scamwatch.gov.au) as well.
How many people have reported 02 8271 6347?
One contributor has reported the impersonation attempt from 0282716347. While this is a single report, the behaviour described - claiming to be Telstra and disconnecting when questioned - matches common impersonation tactics used in scam calls.
Where can I report this number?
Report 02 8271 6347 (0282716347) to ACMA at acma.gov.au, Scamwatch at scamwatch.gov.au, and directly to Telstra using the number on your bill. You can also submit a report on Reverseau to help warn other Australian callers about impersonation attempts from this number.