- Scam
02 8271 6310 (0282716310): One contributor reports a scam call impersonating Visa/Mastercard with urgency tactics and false claims about account activity.
Bank Impersonation Reports for 02 8271 6310
A contributor has reported receiving a scam call from 02 8271 6310 (also written as 0282716310) falsely claiming to represent Visa and Mastercard. The caller attempted to create urgency by mentioning cash activity from the recipient's account and a supposed transaction at Woolworths, then immediately requested the recipient press 1 to cancel the transaction. The contributor recognised the inconsistencies in the caller's story and identified it as an obvious scam.
What Callers from 02 8271 6310 Claim
The caller from 02 8271 6310 identified themselves as representing both Visa and Mastercard simultaneously, which is a significant red flag. They referenced recent account activity (a Woolworths transaction mentioned specifically in this report) to establish false credibility and create pressure to act immediately. The instruction to press 1 to cancel is a common technique designed to isolate you from the call and direct you to a fraudulent system where further personal or financial information could be extracted.
The tactic of combining multiple card brand names (Visa and Mastercard) in a single call is deliberately confusing and designed to overwhelm the recipient into compliance before they can think critically about the claim.
Report Patterns and Call Characteristics
This call from 02 8271 6310 was answered by the contributor, allowing them to assess the caller's story in real time. The rapid escalation from mentioning a specific retailer (Woolworths) to demanding action via keypress suggests a script designed to move quickly before the recipient can verify the claim independently. The NSW-based number allocated to Optus Networks may be spoofed or legitimate, but the scam nature of the call is clear from the impersonation and inconsistent claims.
What to Do If You Receive a Call from 02 8271 6310
If 02 8271 6310 calls you:
- Do not: Press any number, follow caller instructions, or provide personal details like card numbers, CVV, PIN, or account information
- Do not: Return the call to any number the caller provides
- Do: Hang up immediately if the caller claims to be from your bank, card issuer, or payment service
- Do: Contact your bank directly using the number on the back of your card or their official website to verify any account concerns
- Do: Block the number 02 8271 6310 on your phone if the call repeats
- Do: Report the call to your bank's fraud department
How to Report 02 8271 6310
If you receive a scam call from 02 8271 6310, report it to:
- Scamwatch: scamwatch.gov.au - report the scam with details of what the caller claimed
- ACMA (Australian Communications and Media Authority): acma.gov.au - lodge a complaint about the call and potential number spoofing
- Your bank or card issuer: Contact them directly using the number on your statement or official website to report fraud
- ReportCyber: cyber.gov.au - if the scam involved cybercrime tactics or credential theft
- Reverseau: Help the community by reporting your experience with 0282716310 here, so others can identify and avoid this number
Help others by sharing your experience with (02) 8271 6310!
WRITE A REVIEWRatings Distribution
What Our Users Reviewed
Called claiming to be Visa and Mastercard about cash from account, but also said Woolworths yesterday, asked to press 1 to cancel, obvious scam
Help others by sharing your experience with (02) 8271 6310!
WRITE A REVIEWFrequently Asked Questions
Why would a scammer call claiming to be both Visa and Mastercard?
Combining multiple card brands in a single call is deliberately confusing. It's designed to overwhelm you into compliance before you can verify the claim. Real card issuers represent only their own brand and would never contact you this way. If 02 8271 6310 or any number calls claiming to be your bank, hang up and call your bank directly using the number on your card.
What should I do if I pressed 1 when 02 8271 6310 called me?
Hang up immediately if you realise it's a scam. Do not provide any further information. Contact your bank right away using the number on the back of your card or your statement to report the call and check your account for unauthorised activity. Monitor your bank account closely for the next 30 days and consider placing a fraud alert with your bank.
How can I verify if a call about my account is real?
Never trust contact information provided by an incoming caller, even if they claim to be from your bank. Always end the call and contact your bank using the official number on your card, statement, or their official website. Legitimate banks do not request passwords, PINs, CVVs, or full card numbers by phone. If 0282716310 or any number calls with urgent account claims, this is a red flag for scam.
Why did the caller mention Woolworths specifically?
Mentioning a real retailer you may have actually shopped at makes the scam seem more believable. The caller from 02 8271 6310 used this detail to build false credibility and pressure you into acting before you could think clearly. Scammers often gather information about your recent spending from data breaches, which is why the reference felt personal and urgent.
Is 02 8271 6310 a real Optus number?
The number 02 8271 6310 is allocated to Optus Networks, but this does not mean Optus initiated the scam call. Scammers frequently spoof legitimate phone numbers to appear more credible. The content of the call (impersonating Visa/Mastercard, requesting keypad input, creating false urgency) proves it is a scam, regardless of which provider the underlying number is allocated to.
What is the risk of pressing 1 during a call from 02 8271 6310?
Pressing 1 transfers you to a fraudulent system controlled by scammers, not your bank. Once connected, they may request sensitive information, attempt to remotely access your device, or transfer money from your account. Do not engage with any keypad instructions from unsolicited calls. If you pressed 1, hang up, contact your bank immediately, and consider changing your passwords.