- Scam
Scam alert: 02 8271 5753 (0282715753) impersonates Australian Cyber Security with recorded voicemail claiming fraudulent transactions. Do not press any keys or call back.
Cyber Security Impersonation Robocall from 02 8271 5753
A contributor has reported receiving a recorded voicemail from 02 8271 5753 (also written as 0282715753) falsely claiming to represent Australian Cyber Security. The robocall alleged unauthorised transactions on the recipient's accounts, specifically mentioning PayPal and an international money transfer, then prompted the recipient to press a key to connect with a representative.
This type of impersonation is a significant red flag. Legitimate government cybersecurity agencies and financial institutions do not initiate contact via unsolicited robocalls requesting account verification or urgent action. The contributor correctly identified that PayPal and banks monitor their own fraud detection and would contact account holders through verified channels, not via automated messages from unknown numbers like 0282715753.
What the Robocall from 02 8271 5753 Claims
The recorded message from 02 8271 5753 specifically mentioned two fraudulent transactions:
- An unauthorised PayPal transaction
- An international money transfer flagged as suspicious
The caller then instructed the recipient to press a key to speak with a representative. This is a classic phishing tactic designed to confirm the number is active and to capture the victim's interaction, which can then be used for follow-up social engineering attempts. The robocall impersonates a government cybersecurity authority to create false urgency and bypass natural scepticism.
Why This Call from 0282715753 Is Suspicious
Several aspects of this robocall confirm it as fraudulent:
- Unsolicited contact: Legitimate agencies do not cold-call with fraud alerts via recorded messages
- Dual transaction claims: The mention of both PayPal and international transfer is a common tactic to increase perceived credibility by hitting multiple payment methods
- Robocall format: Genuine cybersecurity notifications come from your bank or PayPal directly, with your account number or registered email, not automated dial-out campaigns
- Key-press prompt: Requesting interaction via key press is designed to harvest confirmation that a real person answered, enabling further exploitation
- Provider context: The call originated from an Optus Networks Pty Limited local service in NSW, but impersonates a government agency with no legitimate reason for doing so
What to Do If You Receive a Call from 02 8271 5753
If 02 8271 5753 calls you or leaves a voicemail:
- Do not: Press any keys, call the number back, or follow any instructions in the message
- Do not: Provide any personal or financial information, even if the caller claims they already have some of it
- Do: Hang up immediately if you answer the call
- Do: Delete the voicemail without engaging with any prompts
- Do: Block 0282715753 in your phone settings to prevent future calls
- Do: Independently contact your bank or PayPal by calling the official number on your bank statement or the official website to verify whether any fraud occurred on your accounts
- Do: Report the call to the Australian Communications and Media Authority (ACMA) at acma.gov.au and to Scamwatch at scamwatch.gov.au
How to Report 02 8271 5753
If you have received calls or voicemails from 02 8271 5753 (0282715753), report it to the following Australian authorities:
- ACMA (Australian Communications and Media Authority): acma.gov.au - report unwanted calls and robocalls
- Scamwatch: scamwatch.gov.au - report the specific scam attempt and tactics used
- PayPal (if mentioned in the call): Contact PayPal directly through their official website or app to report the impersonation
- Your bank: Notify your financial institution of the fraudulent impersonation attempt
- Reverseau: Contribute your experience on Reverseau to help other Australians identify this number
Help others by sharing your experience with (02) 8271 5753!
WRITE A REVIEWRatings Distribution
What Our Users Reviewed
Left VM proporting to be Australian Cyber Security on 2 transactions from my accounts.1 being PayPal another international money transfer. Then requesting to press a key to speak to a representative. This is not how this government agency works as each institution monitors fraud etc.
Help others by sharing your experience with (02) 8271 5753!
WRITE A REVIEWFrequently Asked Questions
Why would a scammer call claiming to be from Australian Cyber Security?
Scammers impersonate government agencies like Australian Cyber Security because it creates instant credibility and urgency. When you hear an official-sounding voicemail from 02 8271 5753 claiming fraud on your accounts, you're more likely to panic and follow the instructions. Real government agencies and banks never request account verification or payment via unsolicited robocalls. This contributor correctly identified that 0282715753 could not be legitimate because PayPal and banks handle their own fraud alerts directly.
What happens if I press the key as instructed in the 02 8271 5753 voicemail?
Pressing a key in response to 0282715753 confirms to the scammer that your number is active and monitored by a real person. This makes your number more valuable for targeting and can lead to additional contact attempts. Worse, pressing the key may connect you to a fraudster posing as a representative, who will then attempt to extract your banking details, passwords, or payment card information under the guise of confirming your identity or protecting your account.
Could the transactions mentioned in the 02 8271 5753 call actually be real fraud?
It's possible, but if real fraud has occurred on your PayPal or bank account, your actual bank or PayPal will contact you directly through verified channels - not via 0282715753. If you're concerned, independently verify by logging into your PayPal account or calling your bank using the number on your official bank statement. Do not use any contact details provided in the 02 8271 5753 voicemail. A legitimate institution will never ask you to press keys or return calls to unverified numbers to confirm fraud.
Is 02 8271 5753 always a scam, or could it ever be legitimate?
Based on the reported voicemail from 0282715753 impersonating Australian Cyber Security and requesting key-press interaction, this number is being used for scam purposes. However, the underlying phone number (02 8271 5753) may be spoofed - the scammer may be using a fake caller ID. This is why you should never return calls to this number. Report it to ACMA so they can investigate the spoofing source, and always independently verify fraud claims through official banking channels.
What is a robocall and why are they used in scams?
A robocall is an automated recorded message delivered to multiple phone numbers in bulk. Scammers use robocalls from numbers like 02 8271 5753 (0282715753) because they're cheap, fast, and efficient at reaching many targets. The recorded message impersonating Australian Cyber Security is designed to sound authoritative and urgent, prompting recipients to take immediate action before thinking critically. Legitimate government agencies do not use unsolicited robocalls for fraud alerts.
Should I be worried if I already interacted with the 02 8271 5753 call?
If you only listened to the voicemail from 0282715753 without pressing keys or calling back, your immediate risk is low. However, if you pressed any keys or called back and provided information, you should immediately contact your bank and PayPal to alert them of potential fraud. Change your passwords, monitor your accounts for unauthorised activity, and consider placing a fraud alert with your bank. Report the call to Scamwatch (scamwatch.gov.au) and ACMA (acma.gov.au) so authorities can track this scam pattern.