- Scam
02 8271 5683 (0282715683): Community report of caller impersonating Commonwealth Bank fraud team, claiming unauthorised transactions and creating urgency.
Commonwealth Bank Impersonation Reports for 02 8271 5683
One contributor has reported a scam call from 02 8271 5683 (also written as 0282715683) involving impersonation of Commonwealth Bank's fraud team. The caller claimed to be from the bank and referenced specific fraudulent transactions on the recipient's account, including an $800 charge and a $3,400 Air Asia flight booking that the contributor had not authorised.
This report is particularly significant because the caller had enough account detail to sound credible initially. The contributor's quick thinking-offering to call the bank back directly-exposed the scam, as the caller immediately ended the call rather than continue the conversation.
What the Caller from 02 8271 5683 Claimed
The impersonator stated they were calling from Commonwealth Bank's fraud detection team. They referenced two specific transactions:
- An $800 charge (category unclear)
- A $3,400 Air Asia flight booking
The caller presented these as unauthorised activity requiring immediate action. When the recipient said they would ring Commonwealth Bank back to verify, the caller hung up. This behaviour is typical of impersonation scams, where callers cannot tolerate verification because they know they will be exposed as fraudulent.
Why This Tactic Works
Bank impersonation scams targeting 02 8271 5683 are effective because they create two pressures simultaneously: the claim of fraud (triggering concern about account security) and urgency (implying the account is actively being exploited). By referencing real or plausible transaction amounts and mentioning a flight booking, the caller attempted to make the story credible enough to bypass the recipient's initial scepticism.
Commonwealth Bank customers may be especially vulnerable if they travel or use international booking services, as Air Asia and similar platforms are common fraud vectors.
What to Do If You Receive a Call from 02 8271 5683
If 0282715683 calls you claiming to be from your bank:
- Do not: Confirm any personal details, account numbers, or card information; act on the caller's requests for verification or urgent action; provide any codes or one-time passwords
- Do: Hang up immediately without engaging further; call your bank using the official number on your card or statement, not any number provided by the caller; report the call to your bank's fraud team directly; block the number 02 8271 5683 on your phone
Never allow a caller to dictate the terms of verification. Legitimate banks will never ask you to stay on the line while you call them back-they expect you to hang up and ring the official number independently.
How to Report 02 8271 5683
If you've received a call from 02 8271 5683 impersonating your bank:
- Report directly to your bank's fraud team using the number on your card
- Report to the Australian Communications and Media Authority at acma.gov.au
- Report to Scamwatch at scamwatch.gov.au with details of what the caller claimed
- If the scam involved potential financial loss or data breach, report to ReportCyber at cyber.gov.au
- Share your experience on Reverseau to help other Australians identify this number
Each report strengthens the community picture of this phone number's behaviour and helps telecommunications providers take action against fraudulent activity.
Help others by sharing your experience with (02) 8271 5683!
WRITE A REVIEWRatings Distribution
What Our Users Reviewed
Bloke called claiming to be from Comm Bank fraud team, mentioned dodgy transactions including $800 and $3400 Air Asia flight, hung up when I said I'd ring the bank back
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WRITE A REVIEWFrequently Asked Questions
Can Commonwealth Bank actually call me about fraud from 02 8271 5683?
No. Commonwealth Bank's official fraud team uses verified bank numbers listed on the back of your card or on commbank.com.au. If you're unsure, hang up and call your bank directly using a known number. A legitimate bank will never pressure you to verify information during an unsolicited call. The fact that the caller from 02 8271 5683 hung up when verification was suggested is a strong indicator of fraud.
How did the caller know about my Air Asia booking?
Scammers often use generic transaction types (flights, hotels, shopping) that are statistically likely to appear on many accounts. If the caller had precise details like booking reference numbers or dates, this would suggest data breach involvement. However, in this case, the Air Asia reference was likely an educated guess based on common travel patterns. Report the call to 0282715683's provider and to your bank so they can investigate whether your details were compromised.
What should I do if 02 8271 5683 calls me multiple times?
Block the number immediately on your phone. Persistent calls from 0282715683 suggest an automated dialling operation targeting multiple people. After blocking, report the number to the ACMA at acma.gov.au and to Scamwatch at scamwatch.gov.au. Document the dates and times of calls for your records. Do not engage with the caller or answer if 02 8271 5683 reaches you.
Is 02 8271 5683 registered to a real Commonwealth Bank location?
02 8271 5683 is allocated to an Optus Networks local service number in NSW, not to Commonwealth Bank. This is a red flag. Scammers often use regular local service numbers to disguise their calls. Never assume a NSW area code (02) means the caller is legitimate. Always verify by calling your bank directly using the number on your official card or statement, not by trusting caller ID.
What makes bank impersonation scams so convincing?
Bank impersonation scams work because callers reference your real bank (Commonwealth Bank) and invent plausible transactions ($800, Air Asia flights) that align with normal spending patterns. They create urgency by framing the situation as active fraud requiring immediate action. The caller from 02 8271 5683 used both tactics together. The immediate hang-up when challenged revealed the scam, which is why verification via an independent phone call is always the correct response.
Should I check my Commonwealth Bank account after a call from 02 8271 5683?
Yes. Even though the call from 02 8271 5683 was clearly fraudulent, it's good practice to log in to your Commonwealth Bank account via the official app or website (not any link provided) and review recent transactions. Check your fraud alerts and contact settings. If you're concerned about data breach or identity theft, report to ReportCyber at cyber.gov.au and request a free credit report check through the Australian government's myGov portal.