- Unknown
02 8271 5384 (0282715384): Contributors report automated robocalls claiming fraudulent credit card charges of $400, requesting keypress confirmation.
Credit Card Robocall Scam Reports for 02 8271 5384
Two contributors have reported receiving automated calls from 02 8271 5384 (also written as 0282715384) claiming unauthorised credit card activity. Both reports describe identical robocall messages mentioning Visa or Mastercard charges of $400, prompting the recipient to press 1 to take action. The calls disconnect when no response is given, indicating automated dialling rather than live operator engagement.
The number is registered to Optus Networks Pty Limited in NSW as a local service line. The consistent message pattern across both reports suggests a coordinated robocall campaign rather than isolated incidents.
What Callers from 02 8271 5384 Claim
The robocall from 0282715384 presents itself as a fraud alert, stating that either a Visa or Mastercard has processed a $400 transaction. The recorded message instructs the recipient to press 1 to confirm the charge or dispute it. Contributors who received calls from 02 8271 5384 note the message is entirely automated with no option to speak to a live operator.
This tactic exploits the urgency people feel when hearing about unexpected charges. By requesting keypress confirmation, the scam attempts to collect a signal that the number is active and monitored, potentially harvesting the phone line for further targeting or sale to other scammers.
Report Patterns and Timing
Both reports of 02 8271 5384 were received via answered calls. The first occurred on 9 March 2026 at 09:19 AM, while the second was logged on 25 February 2026 at 05:33 AM. The early morning timing of one call and mid-morning of the other suggests the robocall operates without time restrictions, targeting recipients across different times of day.
One contributor noted the call from 0282715384 hung up immediately when no keypress was received, confirming the system was automated. The other contributor similarly took no action and experienced an automatic disconnect, indicating the robocall does not persist or escalate to live contact.
What to Do If You Receive a Call from 02 8271 5384
If 02 8271 5384 calls you:
- Do not: Press any keys, return the call, or provide any information
- Do: Let it ring out or hang up immediately
- Do: Block 0282715384 in your phone settings to prevent future calls
- Do: Check your actual credit card statements directly by logging into your bank's app or calling the number on the back of your card
- Do: Report the number to your phone carrier (Optus in this case) as a scam robocall
Never trust unsolicited calls claiming fraud or unauthorised charges. Legitimate banks will not ask you to press numbers to confirm charges or provide personal information during incoming calls. If you are concerned about a transaction, contact your bank directly using a number you find yourself, not one provided by the caller.
How to Report 02 8271 5384
If you receive a call from 02 8271 5384 (0282715384), report it to the following Australian authorities:
- Report to the Australian Communications and Media Authority (ACMA) at acma.gov.au - ACMA tracks robocalls and scam patterns to investigate and take enforcement action
- Report to Scamwatch at scamwatch.gov.au - the Australian government's official scam reporting service
- Contact your phone provider (Optus Networks Pty Limited handles this number) to report the robocall for blocking and investigation
- If you entered any information, report to ReportCyber at cyber.gov.au
- Help protect others by reporting your experience on Reverseau - community reports help identify scam patterns faster
Help others by sharing your experience with (02) 8271 5384!
WRITE A REVIEWRatings Distribution
What Our Users Reviewed
Recorded message about credit card visa mastercard spending $400, asked me to select 1. Hung up when I did nothing
Recorded message about credit card visa mastercard spending $400, asking to press 1. Didn't respond, it hung up
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WRITE A REVIEWFrequently Asked Questions
What should I do if I accidentally pressed 1 on the robocall from 02 8271 5384?
If you pressed 1 during the call from 02 8271 5384 (0282715384), you have confirmed your number is active. Do not engage further if the call continues. Check your credit card statements directly via your bank's app or website - not through any information provided by 0282715384. If you entered card details or personal information, contact your bank immediately and consider placing a fraud alert on your accounts. Monitor your credit closely over the coming weeks and report the incident to ACMA at acma.gov.au.
Is 02 8271 5384 a real bank number?
No. The number 02 8271 5384 (0282715384) is registered to Optus Networks Pty Limited, not a bank. Legitimate banks do not initiate contact about fraud via unsolicited robocalls asking you to press numbers. If you see a charge you don't recognise, contact your bank using the number on the back of your card or the official number on your bank's website - never use a number from an incoming call.
Why does the robocall from 0282715384 hang up when I don't respond?
The call from 02 8271 5384 is an automated robocall designed to confirm active phone numbers and harvest keypresses. When you press 1, it signals to scammers that your number is monitored and responsive, making it valuable for further targeting or sale to other scam operations. When you don't respond, the system disconnects and moves to the next number. This is typical behaviour of mass-dialling fraud campaigns.
What if I receive a follow-up call from 02 8271 5384?
If 02 8271 5384 calls again, hang up immediately and block the number. You can block 0282715384 in your phone's settings (usually under 'Block this caller' or similar) to prevent future calls. Report each call to ACMA at acma.gov.au and to your phone provider Optus. If the calls persist after blocking, contact Optus customer service directly to report harassment and request escalated action.
Could this be a legitimate fraud alert from my bank?
No. Your bank will not contact you via an automated robocall asking you to press 1 to confirm charges. Legitimate fraud alerts from banks either come via SMS with specific instructions to contact the bank, or through calls from known bank numbers where you can verify by hanging up and calling your bank's official support line. The robocall from 02 8271 5384 (0282715384) lacks these safeguards and is therefore a scam.
How can I protect myself from similar robocalls?
Register your number with the Australian Do Not Call Register at donotcall.gov.au to reduce telemarketing. Enable call screening on your phone if available. Block numbers immediately after receiving scam calls, including 0282715384. Never press numbers in response to unsolicited calls. Monitor your credit card and bank statements regularly. If you receive robocalls repeatedly, report them to ACMA at acma.gov.au and ask your phone provider about robocall filtering services.