- Suspicious
02 8271 5103 (0282715103): Contributor reports suspicious voicemail about service disruptions with callback request tactics and hang-up behaviour.
Callback Request Reports for 02 8271 5103
One contributor has reported suspicious activity from 02 8271 5103 (also written as 0282715103), an Optus Networks local service number in NSW. The report describes a voicemail message claiming to be about service disruptions, which instructed the recipient to press buttons to respond. This callback request tactic is a common scam indicator, particularly when combined with the caller's subsequent hang-up behaviour.
The contributor noted receiving an initial call from 0282715103 that ended abruptly when answered, followed by the suspicious voicemail. This pattern of requesting a callback after an intentional hang-up is characteristic of callback scams designed to generate revenue or steal personal information.
What the Caller from 02 8271 5103 Did
According to the report about 02 8271 5103, the voicemail message referenced service disruptions and prompted the recipient to press numbered buttons to take action. The caller did not leave a clear explanation of the alleged issue, which is typical of vague callback request scams that rely on recipient curiosity or concern to prompt return calls. The initial live call from 0282715103 was disconnected immediately, suggesting deliberate hang-up tactics to trigger callback responses.
Why Callback Request Scams Are Dangerous
Callback request scams work by prompting you to call back a number, often premium-rate or international lines that generate charges. When you dial back, scammers may also attempt to extract personal information under the guise of verifying your account or service details. In this case, the voicemail about service disruptions could have been designed to create urgency and encourage immediate callback without verification.
What to Do If You Receive a Call from 02 8271 5103
If 02 8271 5103 calls you:
- Do not: Press any buttons in response to the voicemail, return the call, or share personal information
- Do: Hang up immediately, let subsequent calls go to voicemail, and block the number if calls persist
- Verify independently: If you have a genuine service with Optus, contact them directly using the number on your bill or their official website rather than calling back an unsolicited number
Report Patterns for 02 8271 5103
This single report was received as a missed call with voicemail on 2 March 2026. The callback request tactic combined with the immediate hang-up suggests deliberate scam behaviour rather than a genuine service notification. Optus customers should be particularly cautious about unsolicited calls claiming to relate to their service, as scammers frequently impersonate legitimate providers.
How to Report 02 8271 5103
If you receive similar calls from 02 8271 5103 or other suspicious numbers:
- Report to the Australian Communications and Media Authority (ACMA) at acma.gov.au
- Report to Scamwatch at scamwatch.gov.au with details of the call, voicemail content, and any actions you took
- If you believe it relates to an Optus account, contact Optus directly to report the spoofed number
- Block the number in your phone settings and report it on Reverseau to help other contributors identify similar scams
- If you returned the call and provided information, contact your bank and service providers to monitor for unauthorised activity
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What Our Users Reviewed
Voicemail about service disruptions asking to press buttons, then called once and hung up
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WRITE A REVIEWFrequently Asked Questions
What is a callback request scam and why did 02 8271 5103 hang up immediately?
Callback request scams use voicemail messages to prompt you to call back a number, often generating charges or enabling data theft. The contributor's report of 0282715103 hanging up after the voicemail is deliberate - it creates curiosity and urgency to encourage the callback. The scammer doesn't need to speak with you on the first call; the voicemail and hang-up are designed to trigger your response.
How do I know if a voicemail from 02 8271 5103 about service disruptions is legitimate?
Legitimate service providers like Optus contact you through verified channels and provide specific account or service details without asking you to press buttons or call back immediately. If you receive a voicemail from 0282715103 or similar claiming service disruptions, contact Optus directly using the phone number on your bill or their official website. Never call back an unsolicited number, especially one asking you to press buttons.
What should I do if I already pressed buttons in response to the voicemail from 02 8271 5103?
If you pressed buttons on a voicemail from 02 8271 5103 (0282715103), do not complete any further instructions. Check your phone bill over the next 1-2 months for unexpected charges. If you provided any personal information, contact your bank and relevant service providers to monitor for fraud. Report the incident to ACMA at acma.gov.au and Scamwatch at scamwatch.gov.au.
Is 02 8271 5103 actually an Optus number?
The number 0282715103 is allocated to Optus Networks in NSW as a local service. However, scammers frequently spoof legitimate business numbers, so the actual origin of the call may not be Optus. Always verify independently by contacting the company directly using contact details from your bill or their official website. Do not trust the number displayed on your phone as proof of legitimacy.
What is the difference between a missed call hang-up and a legitimate service call from 02 8271 5103?
Legitimate service providers leave clear voicemails explaining the issue, your account details, and provide direct contact information without requesting callbacks. The report of 0282715103 showing an immediate hang-up followed by a voicemail with vague instructions to press buttons is a red flag. Real providers don't rely on hang-up tactics; they communicate clearly and allow you to initiate contact on your terms.
Should I block 02 8271 5103 on my phone?
Yes, you should block 0282715103 if you receive calls from it, especially if they match the callback request pattern described in the community report. Blocking prevents repeated calls and reduces the chance of accidentally returning the call. You can block the number through your phone's call settings. If you block it but continue to receive similar calls from other numbers using callback tactics, report these to ACMA at acma.gov.au and consider reporting the patterns to Reverseau.