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02 8271 4999 (0282714999): Community reports of automated robocalls with language options claiming your phone will be disconnected.
Robocall Disconnection Threats for 02 8271 4999
Two contributors have reported receiving automated calls from 02 8271 4999 (also written as 0282714999), both presenting the same concerning pattern. The calls use an interactive robocall system offering language selection (press 1 for English, press 2 for Chinese) before delivering a threatening message claiming the recipient's phone number will be disconnected.
What makes these reports particularly noteworthy is that both callers originated from outside NSW, despite 02 8271 4999 being allocated to Optus Networks in New South Wales. This geographic mismatch is a common indicator of spoofed or misrouted calls attempting to appear local while operating remotely.
What Callers from 02 8271 4999 Say
The automated message sequence reported for 0282714999 follows a deliberate script designed to trigger urgency. Contributors describe an initial prompt: "Press 1 for English and 2 for Chinese." Once a selection is made, the robocall proceeds with the core threat: your phone number will be disconnected.
The message provides no context about why disconnection would occur, who is supposedly initiating the action, or what the recipient should do. This vagueness is intentional - it's designed to prompt confusion and panic, making recipients more likely to stay on the line or call back seeking clarification.
Report Patterns and Timing
Both reports of calls from 02 8271 4999 were answered by contributors, suggesting the robocall system successfully connected rather than being filtered as spam. The calls came roughly two weeks apart (25 February and 5 March 2026), indicating ongoing activity from this number rather than a one-time incident.
The use of language options (English/Chinese) in the robocall suggests targeting of diverse communities, a tactic sometimes employed to increase call volume and pressure likelihood across demographic groups.
What to Do If You Receive a Call from 02 8271 4999
If 02 8271 4999 calls you:
- Do not: Press any number in response to the automated prompts, stay on the line to hear the full message, or call the number back
- Do: Hang up immediately, block the number in your phone settings, and let subsequent calls go to voicemail
- Do verify: If you're concerned about your phone service, contact your provider directly using the official number on your bill or their website - never use a number provided by an unsolicited caller
Disconnection threats from unsolicited callers are a standard scam technique. Your phone provider will never call you with threats and demand you press buttons to respond. If your service truly faced suspension, your provider would send official written notice and allow contact through established channels.
How to Report 02 8271 4999
Report this number and your experience to the following Australian authorities:
- ACMA (Australian Communications and Media Authority): acma.gov.au - report unwanted calls and robocalls
- Scamwatch: scamwatch.gov.au - report the scam attempt with details of what was said
- Your phone provider: Contact Optus directly to report the spoofed call claiming to originate from your own carrier
- Reverseau: Community reports on this platform help other Australians identify the same threats
Help others by sharing your experience with (02) 8271 4999!
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What Our Users Reviewed
Message saying press 1 for English and 2 for Chinese, then saying my number will be disconnected, calling from another state
Message says press 1 for English 2 for Chinese then tells me my number will be disconnected, call from another state
Help others by sharing your experience with (02) 8271 4999!
WRITE A REVIEWFrequently Asked Questions
Why would a scammer use 02 8271 4999 to claim my phone will be disconnected?
Disconnection threats create urgency without requiring a plausible explanation. The scammer doesn't need to justify the claim - the threat itself is designed to panic you into taking action (pressing buttons, calling back, or providing payment). By using an Optus NSW number like 02 8271 4999, they're attempting to appear legitimate. The language selection (English/Chinese) is included to increase the likelihood the message reaches someone who will stay on the line.
Should I press 1 or 2 on calls from 0282714999?
No. Do not interact with the automated system from 0282714999. Pressing any number confirms your line is active and monitored, making your number a target for future scam attempts. It also routes you into the next stage of the scam, which may include recorded threats or attempts to transfer you to a live scammer.
What if I already pressed a number when 02 8271 4999 called?
If you already interacted with the 02 8271 4999 robocall, monitor your account. Do not provide payment, personal information, or banking details to anyone following up. Contact Optus directly using the number on your bill to verify your account status. Block 0282714999 immediately and monitor for follow-up contact from different numbers.
Is 02 8271 4999 really from Optus?
The number 02 8271 4999 is allocated to Optus Networks in NSW according to carrier records, but this doesn't mean Optus made the call. Scammers frequently spoof Australian carrier numbers to appear legitimate. The fact that both reports mention calls from another state while claiming a NSW number is another red flag. Optus would contact you through official channels, not via threatening robocalls offering language options.
What should I do if my phone service actually gets disconnected after calls from 02 8271 4999?
Contact Optus directly using the customer service number on your bill or their official website. Do not use any contact information provided during the 0282714999 call. Ask Optus to verify your account status, explain any disconnection, and review your recent calls and activity. Report the incident to ACMA and Scamwatch immediately, as actual service disruption following a threat call may indicate account compromise.
Why do both reports from 02 8271 4999 mention calls from another state?
The contributors likely mean the call routing or origination appeared to be from outside NSW, even though 0282714999 is a Sydney number. This is a classic spoofing indicator - the scammer is using technology to mask their real location while displaying a legitimate-looking Australian number. Robocall systems can route calls across different exchanges, making geographic verification difficult but adding to the appearance of legitimacy.