- Scam
Community report for 02 8271 4799 (0282714799): Pre-recorded robocall impersonating bank fraud company. NSW Optus number flagged as scam.
Robocall Scam Reports for 02 8271 4799
One contributor has reported receiving a robocall from 02 8271 4799 (also written as 0282714799) claiming to be from a bank fraud company. The call used a pre-recorded message rather than a live operator, which is a common characteristic of automated scam campaigns. The contributor answered the call, confirming this number is actively being used to deliver fraudulent messages.
The NSW-based Optus number 0282714799 appears to be part of a spoofing operation, where scammers use legitimate-looking local service numbers to increase answer rates and create false legitimacy. Pre-recorded calls of this type typically attempt to panic recipients into taking action, such as pressing a number to "confirm" fraud or calling back a provided number.
What the Robocall from 02 8271 4799 Claims
The contributor reported that the automated message claimed affiliation with a bank fraud company. Pre-recorded fraud alerts are a recognised scam tactic because they can reach large volumes of people quickly and avoid immediate detection by live operators. The message did not specify which bank or provide genuine contact details to verify the claim.
Legitimate banks do not contact customers via pre-recorded messages about fraud. If your bank detects fraudulent activity, they will either call you directly with a live representative or send you a message directing you to call the official number on your bank card or statement.
Report Details and Timing
The call to 02 8271 4799 was received early morning on 25 February 2026 at 04:45 UTC (mid-morning Australian Eastern time). The timing suggests the campaign may target Australian business hours to increase answer rates, though early morning calls can also be used to catch recipients off-guard.
This single report indicates the number 0282714799 is currently active in delivering scam content. Robocall campaigns often rotate phone numbers or pause temporarily when they receive too many complaints, so ongoing reports help identify active scam operations.
What to Do If You Receive a Call from 02 8271 4799
If 02 8271 4799 calls you:
- Do not: Press any numbers, return the call, or follow any instructions from the recording
- Do not: Provide personal, banking, or identity information in response to the message
- Do: Hang up immediately when you hear a pre-recorded message
- Do: Block the number 0282714799 in your phone settings
- Do: If you are concerned about your bank account, hang up and call your bank directly using the number on your card or official statement, not any number provided in the call
- Do: Report the number to Australian authorities and contribute to Reverseau so other community members know about this scam
How to Report 02 8271 4799
Report this robocall to the following Australian authorities:
- Scamwatch: Report the scam at scamwatch.gov.au with details of the call and any numbers mentioned in the recording
- ACMA (Australian Communications and Media Authority): Lodge a complaint about the unwanted call at acma.gov.au - ACMA tracks robocall patterns and can take action against repeat offenders
- ReportCyber: If you believe your data may have been compromised, report to cyber.gov.au
- Reverseau: Add your experience with 02 8271 4799 or 0282714799 to help other Australians identify this number
Reporting robocall numbers helps Australian authorities build evidence of active scam campaigns and can lead to action against the operators and the networks enabling them.
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Dodgy pre-recorded message claiming to be from bank fraud company
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WRITE A REVIEWFrequently Asked Questions
Why would a scammer use a robocall to impersonate a bank?
Robocalls allow scammers to contact thousands of people quickly from 02 8271 4799 (0282714799) with minimal cost and without live operators who could be traced. Pre-recorded messages reduce the risk of the scammer being identified or questioned. The automated approach also bypasses some call-screening systems. Legitimate banks use live representatives for fraud alerts because they need to verify your identity and discuss specific transactions.
What should I do if I already provided information to the call from 02 8271 4799?
If you gave banking details, passwords, or identity information to the robocall from 02 8271 4799, contact your bank immediately using the number on your card or statement (not the number from the call). Report the incident to Scamwatch at scamwatch.gov.au and ACMA at acma.gov.au. You may also need to place a fraud alert on your credit file - ask your bank how to do this. Do not panic, but act quickly as 0282714799 is actively being used in scam campaigns.
Can I trust the caller ID showing 02 8271 4799?
No. The number 02 8271 4799 appears legitimate as a local NSW number, but scammers can spoof caller IDs to show any number they choose, including banking numbers or government agencies. A legitimate caller ID does not mean the call is genuine. If you receive a call claiming to be from your bank, always hang up and call your bank back on the number printed on your card. This prevents you from reaching the scammer if they have spoofed 0282714799 or another number.
What makes this robocall from 02 8271 4799 different from legitimate bank calls?
Legitimate banks do not use pre-recorded messages for fraud alerts because they need to discuss specific transactions and verify your identity in real time. A robocall from 02 8271 4799 claiming to be from a bank is a clear indicator of a scam. Real banks also do not ask you to press numbers or call back a provided number to confirm fraud. If you receive a pre-recorded message about fraud, it is almost certainly a scam, regardless of the caller ID showing 0282714799 or another number.
Should I block 02 8271 4799 or 0282714799?
Yes. Block both 02 8271 4799 and any variant of 0282714799 in your phone's contact settings or via your phone provider's blocking service. However, be aware that scammers may use different numbers for subsequent campaigns. Blocking this specific number will prevent calls from 02 8271 4799, but you should remain cautious of unsolicited calls generally and always verify by calling back on official numbers.
Why is this number registered to Optus if it's being used for scams?
The number 02 8271 4799 is allocated to Optus Networks, but this does not mean Optus is responsible for the scam. Scammers obtain or spoof numbers from legitimate providers, and Optus customers' accounts can also be compromised. Report the scam to Scamwatch at scamwatch.gov.au and ACMA at acma.gov.au so authorities can investigate the source. You can also contact Optus directly to report that 0282714799 is being used for fraudulent robocalls.