- Scam
- Suspicious
02 8271 4792 (0282714792): Reports of Telstra impersonation calls with urgency tactics and silent/robocall activity from NSW Optus network.
Telstra Impersonation and Silent Call Reports for 02 8271 4792
Two contributors have reported suspicious activity from 02 8271 4792 (also written as 0282714792), a local NSW number allocated to Optus Networks. The reports describe two distinct patterns: one caller impersonating Telstra with high-pressure tactics, and another involving silent calls with robotic voicemail systems. These combined reports suggest coordinated nuisance activity rather than legitimate customer service contact.
What Callers from 02 8271 4792 Claim
A contributor who answered a call from 02 8271 4792 reported the caller claimed affiliation with Telstra and initiated conversation about internet services. The caller became visibly flustered when the contributor stated they didn't have an internet account, then abruptly terminated the call. This behaviour is characteristic of verification-focused scam calls that rely on finding vulnerable targets with existing services.
The second report about 0282714792 describes a completely different interaction pattern: the call connected with complete silence, followed by a robotic voicemail message indicating the recipient was being placed in a queue. This type of silent call followed by automated response is commonly associated with callback scams or automated verification systems designed to confirm active numbers for later targeting.
Call Patterns and Timing
Reports arrived within 24 hours of each other, suggesting potential coordinated activity from the 02 8271 4792 number or associated infrastructure. One call occurred on 26 February at 03:16 UTC, while the robocall incident happened the previous day. The silent call with robotic queuing system represents a distinct operation from the Telstra impersonation attempt, indicating this number may be used for multiple scam campaigns or be compromised for use by different threat actors.
What to Do If You Receive a Call from 02 8271 4792
If 02 8271 4792 calls you:
- Do not: Confirm you have internet or phone services, provide account details, or return any callback prompts from robotic systems
- Do: Let it go to voicemail, hang up immediately if you hear silence or robotic messages, and block the number if calls repeat
- Verification step: If the caller claims to be from Telstra, end the call and dial Telstra directly using the official number on your bill or the Telstra website-never use a number provided by the incoming caller
What to Do If You Receive an SMS from 02 8271 4792
If you receive an SMS from 0282714792:
- Do not: Click any links, reply to the message, or provide information requested
- Do: Delete the message and forward it to 0429 999 888 (ACMA report line) with a screenshot of the sender number
- Report it: Mark as spam in your phone's native messaging app to reduce similar future contact
How to Report 02 8271 4792
Report this number through the following Australian government resources:
- ACMA (Australian Communications and Media Authority): acma.gov.au - Report unwanted calls and silent calls
- Scamwatch: scamwatch.gov.au - Report the Telstra impersonation attempt with details of what the caller claimed
- Telstra directly: If you believe this is spoofing their identity, contact Telstra's fraud team at 133 333 (using a known Telstra phone or your account)
- Reverseau community: Share your experience with 02 8271 4792 to warn other Australians and build the community safety database
Help others by sharing your experience with (02) 8271 4792!
WRITE A REVIEWRatings Distribution
What Our Users Reviewed
Claimed to be from Telstra about internet, freaked out when I said I don't have it, hung up
Dead silent call, tried calling back got robotic voicemail saying I'm in queue
Help others by sharing your experience with (02) 8271 4792!
WRITE A REVIEWFrequently Asked Questions
Why did the caller from 02 8271 4792 hang up when I said I don't have internet?
Scammers impersonating Telstra often use verification calls to confirm whether you have active services before escalating the scam. When 02 8271 4792 received a negative answer, the caller had no way to proceed with the false urgency tactic and abandoned the call. This suggests the scammer was working from a script targeting specific service holders.
What does a silent call followed by a robotic queue message from 0282714792 mean?
Silent calls with automated queuing systems from 0282714792 are typically used to verify that a phone number is active and monitored by a real person. Callback scams use this technique to confirm contact details for later impersonation attempts. Do not try to call back or engage with any prompts-simply block the number.
Is 02 8271 4792 actually Telstra calling me?
No. Telstra will never initiate contact about your internet service without prior context, and they will never hang up when you deny having their service. If 02 8271 4792 calls claiming to be Telstra, end the call immediately and contact Telstra directly using the number on your bill or their official website (telstra.com.au). Never use a callback number provided by an incoming caller.
Why is 02 8271 4792 allocated to Optus Networks if it's impersonating Telstra?
Caller ID spoofing allows scammers to display any number they choose, regardless of which network actually allocated the number. The fact that 0282714792 is registered to Optus doesn't mean Optus is conducting the scam-the real caller is likely using spoofing technology to disguise their actual identity. Report this to both ACMA and the relevant provider.
Should I try calling back the number 0282714792 if they leave a voicemail?
No. Never call back numbers from unknown or suspicious calls, especially those involving silent calls or robotic messages. Callback scams rely on victims initiating contact after receiving a voicemail or missed call notification. If 02 8271 4792 leaves a message, block the number and report it to ACMA at acma.gov.au rather than engaging.
How do I block 02 8271 4792 on my phone?
On most Australian phones, find 0282714792 in your recent calls or messages, select it, and choose 'Block' or 'Block and Report as Spam.' Different phone models have slightly different menus, but the option is typically found by long-pressing the contact. After blocking, any future calls from 02 8271 4792 will go directly to voicemail and won't ring through.