- Suspicious
02 8271 4738 (0282714738): Contributors report impersonation calls falsely claiming to be from Telstra and Suncorp, with potential fraud involvement.
Impersonation Scam Reports for 02 8271 4738
Two contributors have reported receiving scam calls from 02 8271 4738 (also written as 0282714738) involving false claims of identity. Both reports indicate callers impersonating representatives from major Australian companies, using specific names and organisational affiliations to establish credibility.
The pattern suggests a deliberate strategy to exploit trust in recognisable brands. One contributor received a call from someone claiming to represent Telstra Internet, despite not being a customer. A separate report details a caller using the name Kevin Taylor, claiming affiliation with Suncorp Fraud Investigation, only to be verified as fraudulent when the contributor contacted Suncorp directly.
What Callers from 02 8271 4738 Claim
Reports indicate callers are sophisticated enough to reference specific company names and create fictional roles that sound authoritative. The Telstra impersonation attempt suggests the caller may be targeting customers of major internet service providers, hoping the recipient has active services they can discuss.
The Suncorp fraud investigator impersonation is particularly concerning, as it uses a specific personal name (Kevin Taylor) and invokes fraud investigation language to create urgency and authority. This tactic is designed to bypass natural scepticism by aligning with legitimate business processes contributors may be familiar with.
Report Patterns and Timing
Both reports came from NSW-based contributors, consistent with the local service number allocation for 02 8271 4738. The calls occurred on different dates (25 and 26 February 2026), suggesting ongoing activity rather than isolated incidents. Both calls reached the contributor directly, indicating the caller successfully connected and attempted their impersonation in real-time conversation rather than leaving voicemail messages.
What to Do If You Receive a Call from 02 8271 4738
If 02 8271 4738 calls you:
- Do not: Provide personal information, banking details, or confirm existing accounts based on the caller's claims
- Do not: Act on requests for urgent payment or account verification without independent verification
- Do: Hang up immediately if the caller cannot provide verifiable details matching your records
- Do: Contact the organisation directly using a known phone number (search their official website or your account statements) to verify any claims
- Do: Note the caller's name and any details they mentioned for your report
- Do: Block the number 0282714738 to prevent repeat contact
How to Report 02 8271 4738
If you receive a scam call from 02 8271 4738, report it through the following Australian resources:
- ACMA (Australian Communications and Media Authority): Report phone scams at acma.gov.au - ACMA investigates telecommunications fraud and tracks patterns across multiple reports
- Scamwatch: Lodge a detailed report at scamwatch.gov.au - Scamwatch is the Australian government's official scam reporting service and helps warn others about active scams
- Local police: File a report with your state police if you provided personal information or suffered financial loss
- Reverseau: Submit your report here to help other Australians identify 0282714738 and similar scam numbers
Help others by sharing your experience with (02) 8271 4738!
WRITE A REVIEWRatings Distribution
What Our Users Reviewed
claimed to be from Telstra Internet but I'm not with them, just hung up
Bloke claimed to be Kevin Taylor from Suncorp Fraud Investigation, but Suncorp confirmed he's a fraud
Help others by sharing your experience with (02) 8271 4738!
WRITE A REVIEWFrequently Asked Questions
Why would a scammer claim to be from Telstra if I'm not even a customer?
Scammers using 02 8271 4738 often use common company names like Telstra hoping you have services with them, or to keep you on the line long enough to build rapport. When challenged, they may switch tactics or claim they have the wrong account details. The key is that legitimate companies will never contact you without a reason matching your actual services.
How did the caller know a name like Kevin Taylor to use when impersonating Suncorp?
The contributor who received this 0282714738 call was able to verify with Suncorp that Kevin Taylor was not a real fraud investigator at their company. Scammers may use generic names that sound professional, or in some cases, they obtain real employee names from public sources like LinkedIn to add credibility to their impersonation.
Should I call back 02 8271 4738 to verify the caller's identity?
No. Never call back a number that called you claiming to be from a company, especially if you're suspicious. Instead, hang up and call the organisation directly using the number on your account statement or their official website. Calling back 0282714738 simply confirms your number is active, which scammers value.
What should I do if I already gave information to someone claiming to be from these companies?
If you provided banking details, passwords, or personal information to a caller from 02 8271 4738, contact your bank and the organisation the caller claimed to represent immediately. Change any passwords, monitor your accounts closely, and lodge reports with ACMA at acma.gov.au and Scamwatch at scamwatch.gov.au so authorities are aware of the incident.
Is 02 8271 4738 a real Optus number being used for scams, or a spoofed number?
The number 0282714738 is allocated as a local service number under Optus Networks in NSW, but this does not mean Optus itself is responsible. Scammers frequently spoof legitimate numbers or acquire numbers and use them for fraud. If you report 02 8271 4738 to ACMA, they can investigate whether the number has been compromised or misused.
How many times has 02 8271 4738 been reported to Reverseau so far?
Two contributors have reported receiving impersonation scam calls from 02 8271 4738 (0282714738). Both involved false claims of identity from major Australian companies. If you receive calls from this number, report your experience to Reverseau to help build awareness and protect other Australians.