- Scam
One contributor reports 02 8271 4620 (0282714620) claiming to be from NBN and requesting security settings details. Potential impersonation scam.
NBN Impersonation Report for 02 8271 4620
A contributor has reported receiving a call from 02 8271 4620 (also written as 0282714620) in which the caller claimed to represent NBN. The caller requested information about the recipient's security settings, a common tactic used in impersonation scams targeting Australian internet users. This is a significant red flag, as legitimate NBN representatives will never proactively call asking for security details or credentials.
The report suggests the caller was attempting to gain unauthorised access to network settings or personal information by falsely claiming NBN affiliation. Callers using the 02 8271 4620 number appear to be targeting NSW residents, consistent with the Optus Networks allocation for this local service number.
What Callers from 02 8271 4620 Claim
According to the report about 0282714620, the caller stated they were from NBN and proceeded to ask about security settings. This type of approach is designed to create a false sense of legitimacy and urgency. By impersonating a trusted telecommunications provider, the caller attempted to bypass natural resistance and encourage the recipient to disclose sensitive information.
Contributors should be aware that NBN will never contact you unexpectedly to request security settings, passwords, or access to your modem or router. If 02 8271 4620 calls claiming to be from NBN, it is almost certainly a scam attempt.
What to Do If You Receive a Call from 02 8271 4620
If 02 8271 4620 calls you:
- Do not: Provide security settings, passwords, personal details, or allow remote access to your device
- Do not: Follow instructions to change settings or download software
- Do: Hang up immediately if the caller asks for security information
- Do: Verify contact through official NBN channels before discussing any account details - call NBN directly on 13 18 61 using a known phone number
- Do: Block the number 02 8271 4620 on your phone if calls continue
- Do: Report the call to ACMA if you believe it is a scam
How to Report 02 8271 4620
If you receive an impersonation call from 02 8271 4620 (0282714620), report it to the Australian Communications and Media Authority:
- ACMA: acma.gov.au - lodges formal complaints about scam calls and impersonation
- Scamwatch: scamwatch.gov.au - report the scam and search for similar reports
- NBN: nbnco.com.au - report impersonation fraud to NBN directly
- Reverseau: Share your experience to help other Australians identify this number
Community contributions help Reverseau build a safety intelligence database of suspicious numbers across Australia. Your report about 02 8271 4620 helps protect others from the same scam attempt.
Help others by sharing your experience with (02) 8271 4620!
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Claimed to be from NBN, asking about my security settings
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WRITE A REVIEWFrequently Asked Questions
What should I do if 02 8271 4620 calls and claims to be from NBN?
Hang up immediately. NBN will not call you unexpectedly asking for security settings or passwords. If you need to verify, call NBN directly on 13 18 61 using a phone number from the official NBN website (nbnco.com.au). Do not call any number provided by the caller from 02 8271 4620.
Why would someone impersonate NBN to 0282714620?
Scammers impersonate NBN because the provider has high trust and frequent contact with Australian households. By claiming to be from NBN, they aim to bypass your natural caution and convince you to disclose security settings, passwords, or allow remote access to your device. Once they gain access, they can steal personal data or install malware.
Is 02 8271 4620 a real NBN number?
No. While 02 8271 4620 is allocated to Optus Networks Pty Limited as a local service number in NSW, it is not an official NBN customer service line. NBN's main customer contact number is 13 18 61. If a caller from 02 8271 4620 claims to be from NBN, it is impersonation.
What personal information should I never share with a caller from 0282714620?
Never share passwords, security codes, PIN numbers, banking details, credit card information, Medicare details, Tax File Number, or modem/router access credentials with callers claiming to be from NBN. Legitimate service providers will never ask for this information over an unsolicited call.
Should I block 02 8271 4620?
Yes. If you receive a call from 02 8271 4620 claiming to be from NBN, block the number immediately on your phone. Most modern phones allow you to block numbers and send them directly to voicemail. Blocking 0282714620 will prevent future calls from the same number.
Where can I report the call from 02 8271 4620?
Report the call to ACMA at acma.gov.au, Scamwatch at scamwatch.gov.au, and optionally to NBN directly at nbnco.com.au. You can also contribute your experience to Reverseau to help other Australians recognise 02 8271 4620 as an impersonation number.