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02 8271 4359 (0282714359): AI voice robocalls impersonating Commonwealth Bank. Contributors report unwanted calls claiming account issues despite having no CBA relationship.
Commonwealth Bank Impersonation Robocalls from 02 8271 4359
Two contributors have reported receiving AI-generated robocalls from 02 8271 4359 (also written as 0282714359) impersonating Commonwealth Bank. Both reports describe automated voice messages claiming to be from CBA, despite the recipients having no existing accounts or services with the bank. The calls use synthetic voice technology rather than a live operator, a common tactic in large-scale scam campaigns.
The number 0282714359 is allocated as a local NSW service through Optus Networks, which gives it the appearance of legitimacy. However, legitimate Commonwealth Bank communications would not originate from an unfamiliar local number and would not use AI voice automation for account-related inquiries.
What Callers from 02 8271 4359 Say
Both contributors who received calls from 02 8271 4359 reported that the automated voice identified itself as calling from Commonwealth Bank. The callers made claims related to the recipient's account, though the specific nature of those claims (whether regarding fraud, outstanding payments, or account verification) was not detailed in the reports. The use of robocall technology indicates this is a mass-dialling campaign rather than a targeted call.
The fact that both callers specifically impersonated CBA suggests the scammers are targeting Commonwealth Bank customers or attempting to create urgency by claiming affiliation with a well-known institution. Recipients receiving calls from 0282714359 who do not bank with Commonwealth Bank can be certain the call is fraudulent.
Report Patterns and Timing
Both reports of 02 8271 4359 came within days of each other in early March, with one report from 7 March and another from 2 March. Both contributors answered the calls, indicating the number was making unsolicited outbound contact. The robocall nature of 0282714359 suggests automated dialling systems generating high call volumes across multiple numbers simultaneously.
What to Do If You Receive a Call from 02 8271 4359
If 02 8271 4359 calls you:
- Do not: Provide any personal information, account details, passwords, or verification codes to an automated voice or unknown caller
- Do not: Confirm whether you have a Commonwealth Bank account
- Do not: Return the call to any number provided by the caller
- Do: Hang up immediately when you hear an automated voice claiming to represent a bank
- Do: Contact Commonwealth Bank directly using the phone number on your bank card or official statement if you have concerns about your account
- Do: Block 0282714359 on your phone to prevent future calls
- Do: Report the call to ACMA if you receive repeated calls from this number
How to Report 02 8271 4359
If you receive a call from 02 8271 4359 or 0282714359, you can report it to the following Australian government agencies:
- ACMA (Australian Communications and Media Authority) - report unwanted calls and robocalls at acma.gov.au
- Scamwatch - report the call and describe what the caller claimed at scamwatch.gov.au
- Commonwealth Bank - notify your bank directly if the call impersonated them, using the number on your bank card
- Reverseau - contribute your own report about 02 8271 4359 to help other Australians identify this number
Community reports about numbers like 0282714359 help identify scam campaigns and protect other Australians from the same fraudsters.
Help others by sharing your experience with (02) 8271 4359!
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What Our Users Reviewed
AI voice calling from Commonwealth Bank, don't have anything with them
AI voice calling from Commonwealth Bank, I don't have anything with Com Bank
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WRITE A REVIEWFrequently Asked Questions
Why am I getting robocalls from 02 8271 4359 if I don't bank with Commonwealth Bank?
Scammers using robocalls from 02 8271 4359 often call random numbers rather than targeting specific customers. The goal is to reach Commonwealth Bank customers mixed in with non-customers. The fact that you received a call from 0282714359 claiming to be from CBA does not mean your information was compromised - it's a mass-dialling campaign.
How can I verify if a call is really from Commonwealth Bank?
Commonwealth Bank will never call you from an unfamiliar number using an automated voice. If you're concerned about your account, hang up the call from 02 8271 4359 and contact Commonwealth Bank directly using the number on the back of your bank card or your official statement. Never call the number the caller provides.
What should I do if I already gave information to the caller from 02 8271 4359?
Contact Commonwealth Bank immediately using the number on your card to report the fraudulent call. If you provided your account number or password, request that your account be secured and monitored for unauthorised activity. You should also report 0282714359 to Scamwatch at scamwatch.gov.au and ACMA at acma.gov.au.
Can I block 02 8271 4359 on my phone?
Yes, you can block 0282714359 directly on most Australian phones. Go to your recent calls, find 02 8271 4359, and select 'Block' or 'Report as Spam'. This prevents future calls from the same number, though scammers often use multiple numbers so blocking 0282714359 may not stop all robocalls.
Why is 02 8271 4359 coming from an Optus number if it's a scam?
Scammers often spoof phone numbers or use legitimate phone services to disguise their identity. The number 0282714359 is registered to Optus Networks in NSW, but this doesn't guarantee the actual caller is Optus or has authorisation to use it. Scammers can manipulate caller ID to display any number they choose.
Should I report this to ACMA or just block the number?
You should do both. Blocking 02 8271 4359 protects your phone from immediate further calls, but reporting to ACMA at acma.gov.au helps authorities track robocall campaigns and potentially take action against the scammers. Reports about 0282714359 also help Reverseau warn other Australians about the same number.