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One contributor reported an automated eBay payment scam from 02 8271 3869 (0282713869). Caller impersonated eBay claiming unauthorised Visa charges and demanded immediate action.
eBay Payment Impersonation Scam Reports for 02 8271 3869
A contributor has reported receiving an automated scam call from 02 8271 3869 (also written as 0282713869) impersonating eBay. The robocall claimed an unauthorised payment had been made to the recipient's Visa card through eBay, with the message designed to trigger immediate concern and action. The call came through as a voicemail, which is typical of automated scam campaigns that do not require a live operator.
This NSW-based number (allocated to Optus Networks) follows a common impersonation pattern where scammers spoof legitimate company names to bypass initial trust barriers. The urgency tactic embedded in the message - suggesting fraudulent charges on a payment card - is specifically engineered to pressure recipients into calling back or following instructions without verification.
What the Automated Message from 02 8271 3869 Claimed
The contributor's voicemail from 0282713869 included an automated message stating an unauthorised payment had been processed on their Visa in connection with eBay. The script combined impersonation (claiming to be eBay) with urgency messaging designed to create panic about potential financial loss.
Robocalls of this type rarely provide legitimate callback numbers or clear action steps. Instead, they rely on recipients initiating contact themselves, either by calling a number provided in the message or visiting a fake website. The voicemail channel is particularly effective for scammers because it removes the possibility of immediate questions or verification challenges from the recipient.
What to Do If You Receive a Call from 02 8271 3869
If 02 8271 3869 calls you:
- Do not: Call back the number, follow any instructions in the message, or provide payment card details
- Do not: Click links or visit websites mentioned in the voicemail
- Do: Hang up immediately and delete the voicemail
- Do: Contact eBay directly using the phone number on your account statement or their official website to verify if any charges were made
- Do: Contact your bank or credit card issuer directly (use the number on the back of your card) to check for unauthorised transactions
- Do: Block 0282713869 on your phone to prevent future calls
Why eBay Impersonation Scams Are Effective
Scammers target eBay users because many people conduct regular transactions and have saved payment methods. A message claiming an unauthorised eBay charge triggers the assumption that a real transaction went wrong, making recipients more likely to act quickly without verifying the caller's identity. Legitimate eBay and payment processors will never demand immediate action via voicemail or request sensitive information over the phone.
How to Report 02 8271 3869
If you receive calls from 02 8271 3869 or 0282713869, report them to:
- ACMA (Australian Communications and Media Authority): acma.gov.au - Report unwanted calls and robocalls
- Scamwatch: scamwatch.gov.au - Report the scam with details of the message and your call time
- eBay directly: Use the 'Report a problem' feature in your eBay account or contact eBay customer service to alert them of the impersonation
- Your bank or card issuer: Notify them of the scam attempt so they can flag your account
- Reverseau: Submit your report here to help other Australians identify this number
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Automated message claiming unauthorised payment on my Visa to eBay
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WRITE A REVIEWFrequently Asked Questions
Should I call back 02 8271 3869 to verify the charge?
No. Never call back a number from an unsolicited voicemail claiming to be from eBay or your bank. Hang up and call eBay or your bank using the contact details on your account statement or official website. The number provided in the scam message from 0282713869 will direct you to scammers, not to legitimate customer service.
Is 02 8271 3869 a real eBay number?
No. The contributor's report confirms this is a scam number. eBay will never contact you via automated robocalls claiming urgent payment issues. If you have a genuine transaction problem on eBay, you'll see it in your account first. Always verify by logging into your account directly or calling eBay using the number on their official website, not 0282713869.
What should I do if I already called 02 8271 3869 back?
If you called back from 0282713869 but did not provide payment details or personal information, monitor your accounts for suspicious activity. If you shared card details, expiry date, CVV, or bank information, contact your bank immediately and request to cancel and replace your card. Report the call to ACMA at acma.gov.au and Scamwatch at scamwatch.gov.au.
Can I block 02 8271 3869 on my phone?
Yes. Block 0282713869 through your phone settings or using your carrier's blocking service. Optus (the allocated provider for this number) offers Optus Shield which can filter known scam numbers. You can also use third-party apps like Truecaller or your phone's built-in block list to prevent future calls from 02 8271 3869.
Why do robocalls from 02 8271 3869 come as voicemails?
Scammers use automated systems to leave voicemails because recipients are less likely to question an automated message and more likely to panic when they find it later. Voicemail robocalls from numbers like 0282713869 also avoid immediate hang-ups or refusals, giving the scam message time to trigger urgency before you can challenge it.
Should I report this to eBay and my bank?
Yes. Contact both eBay and your bank to report the impersonation scam from 02 8271 3869. This helps them identify patterns, warn other users, and add the number to their internal fraud databases. Provide them with the date and time of the call from 0282713869 and details of the message you received.