- Scam
02 8241 0996 (0282410996): Community reports describe fake Woolworths and VISA alerts demanding card details via voicemail and robotic calls.
Payment Impersonation Scam Reports for 02 8241 0996
Two contributors have reported scam calls from 02 8241 0996 (also written as 0282410996) impersonating major payment and retail brands. The tactics involve creating false urgency around account compromises or unauthorised transactions, then requesting sensitive payment details directly from callers posing as fraud teams or merchant representatives.
Both reports about 0282410996 indicate the callers are attempting to harvest credit and debit card information by claiming legitimate companies have detected fraudulent activity. The Telstra-provided number from NSW has been used to contact contributors through both voicemail and live calls with highly convincing but ultimately fraudulent scenarios.
What Callers from 02 8241 0996 Claim
One contributor received a voicemail from 02 8241 0996 stating that Woolworths had debited their account for $400 and requesting debit card details to "verify the transaction" or process a refund. The message created immediate concern by referencing a specific, substantial amount and framing the request as necessary account recovery.
A second report describes a call from 0282410996 that began with a robotic message claiming a VISA card had been compromised. The call then transferred to a person asking for full credit card details under the pretence of fraud investigation. This layered approach, combining automated messaging with a live operator, is designed to appear legitimate and bypass initial scepticism.
Call Patterns and Timing
Both reports came in during early morning hours (around 7:59 AM and 9:01 AM), suggesting the scammers may be targeting people before they've fully verified caller identity through official channels. One contact arrived as a voicemail, allowing the scammer to leave a persuasive message without live interaction, while the second was answered directly with a robotic introduction followed by operator takeover.
The choice of impersonating Woolworths and VISA indicates targeting of common Australian payment methods and popular retail accounts. Contributors are likely to respond urgently to alerts about major retailers and banks, making these brands effective impersonation vehicles.
What to Do If You Receive a Call from 02 8241 0996
If 02 8241 0996 calls you:
- Do not: Provide any credit card, debit card, or banking details to the caller
- Do not: Confirm your name, address, or account numbers in response to the call
- Do not: Return the call to the number displayed on your phone
- Do: Hang up immediately, especially if a robotic message precedes the request
- Do: Contact Woolworths or your bank directly using the phone number on your card or statement to verify any claimed transactions
- Do: Block 0282410996 on your phone to prevent future contact
What to Do If You Receive a Voicemail from 02 8241 0996
If you receive a voicemail from 02 8241 0996:
- Do not: Call back the number or follow any instructions in the voicemail
- Do not: Reply with personal or financial information
- Do: Delete the voicemail after noting the time and date
- Do: Contact your card issuer or retailer using an official number from your statement or their website to confirm the claim
- Do: Report the voicemail as spam and block the number in your phone settings
How to Report 02 8241 0996
If you receive a scam call or voicemail from 02 8241 0996, report it to Australian authorities:
- Scamwatch (scamwatch.gov.au) - Report the scam and view similar reports
- ACMA (acma.gov.au) - Report the call to the Australian Communications and Media Authority
- Your bank or card issuer - Contact them directly using the number on your card to report the fraudulent contact
- Reverseau - Contribute your experience to help other Australians identify this number and similar scams
When reporting, provide the date, time, and exact details of what the caller claimed. If you have the voicemail saved, note whether a robotic message or person initiated contact.
Help others by sharing your experience with (02) 8241 0996!
WRITE A REVIEWRatings Distribution
What Our Users Reviewed
Voicemail claiming Woolworths debited $400, asked for debit card details
Called claiming VISA compromised, robotic message then person asking for credit card details
Help others by sharing your experience with (02) 8241 0996!
WRITE A REVIEWFrequently Asked Questions
Why would scammers impersonate Woolworths when calling 02 8241 0996?
Woolworths is Australia's largest supermarket chain, and most customers have accounts or linked payment methods with the retailer. Scammers posing as 02 8241 0996 use this familiarity to make their fraud appear credible and urgent. A claimed $400 debit is substantial enough to alarm callers but not so large as to seem obviously false, making it an effective social engineering tactic.
Is the robotic message from 0282410996 real VISA fraud detection?
No. The robotic message followed by a live operator requesting card details from 0282410996 is a classic scam technique. Legitimate VISA and bank fraud alerts will never ask you to provide full card details during an unsolicited call. Instead, they ask you to call the number on the back of your card using a different phone line to verify your identity first.
Should I return the call to 02 8241 0996 to verify?
No, do not call back 02 8241 0996. Scammers often use real-looking numbers, and returning the call connects you directly to the fraud operation. Instead, hang up and use the contact number on your card, bank statement, or the official Woolworths website to verify any claimed transactions independently.
What should I do if I already gave card details to 02 8241 0996?
Contact your bank or card issuer immediately using the number on the back of your card. Report the fraudulent call from 02 8241 0996 and request they monitor your account for unauthorised transactions. They may issue a new card. Also report the scam to Scamwatch (scamwatch.gov.au) and ACMA (acma.gov.au) to protect other Australians.
How do I block 0282410996 on my phone?
On most Australian phones, find 0282410996 in your recent calls or voicemails, select the number, and choose "Block" or "Add to Blocked Contacts." iPhone users can also use Siri to create a contact for 02 8241 0996 and mark it as spam. Android users can use their phone's built-in call blocking feature or download a third-party app like TrueCaller to automatically block known scam numbers.
Why do scammers call early in the morning from 02 8241 0996?
Early morning calls around 8-9 AM catch people before they've checked official accounts or contacted their bank. Contributors are more likely to be tired, less sceptical, and more prone to act quickly without verification. This timing also increases the chance of reaching someone at home or available to take the call.