- Scam
One contributor reported a robocall from 02 8241 0972 (0282410972) claiming a $400 fraudulent Woolworths charge and requesting card details via keypress.
Woolworths Card Scam Robocall from 02 8241 0972
A contributor has reported receiving an automated robocall from 02 8241 0972 (also written as 0282410972) via voicemail. The recorded message claimed a $400 unauthorised debit had appeared on their card from Woolworths and requested the recipient press #1 to report the fraudulent transaction.
This type of robocall is designed to trick recipients into engaging with the scammers by creating urgency around a false charge. The request to press a key is a common tactic to either confirm the number is active or route callers to a fraudster posing as a Woolworths cardholder service representative.
What the Robocall from 02 8241 0972 Claims
The automated message left by 0282410972 specifically mentioned a $400 charge attributed to Woolworths. By citing a well-known Australian retailer, scammers exploit the likelihood that most recipients have shopped there, making the false charge seem plausible. The robocall then requested action via keypress rather than asking the recipient to call back, which further obscures the caller's identity and makes it harder to trace.
- Claimed fraudulent charge amount: $400
- Retailer referenced: Woolworths
- Action requested: Press #1 to report
- Delivery method: Automated robocall voicemail
Why This Robocall Pattern Is Deceptive
Robocalls from 02 8241 0972 claiming card fraud are deliberately structured to bypass skepticism. Rather than asking recipients to call an unknown number (which many would refuse), the scammers ask for a keypress, which feels like a low-commitment action. Once a recipient presses #1, they are often transferred to a live scammer who then asks for card details, PIN, or other sensitive information under the guise of verifying the fraudulent transaction.
What to Do If You Receive a Call from 02 8241 0972
If 0282410972 calls you or leaves a voicemail:
- Do not: Press any keys in response to the robocall, return the call, or provide card details, PIN, or CVV
- Do: Hang up immediately, block the number, and contact your card issuer directly using the number on the back of your card
- Verify independently: If concerned about a Woolworths charge, log into your online banking or call Woolworths customer service directly using the official number from their website or receipt
- Report the call: Mark the voicemail as spam and report it to your phone provider
How to Report 02 8241 0972
Report this robocall through the following Australian resources:
- Scamwatch: Report the call at scamwatch.gov.au with details of the Woolworths charge claim
- ACMA (Australian Communications and Media Authority): Lodge a complaint about the robocall at acma.gov.au
- Your phone provider: Report the number to Telstra (the service provider for 02 8241 0972) via their fraud reporting line
- Your card issuer: Contact your bank or card provider to confirm no fraudulent charge was actually made and request they flag the number
- Reverseau: Contribute your own experience with 0282410972 to help warn other Australians
Help others by sharing your experience with (02) 8241 0972!
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What Our Users Reviewed
Left recorded message about $400 debit on card from Woolworths, asking to press #1 to report
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WRITE A REVIEWFrequently Asked Questions
What should I do if I pressed #1 on the robocall from 02 8241 0972?
If you pressed #1 on the voicemail from 02 8241 0972 (0282410972) and spoke to someone, do not provide any further information. Hang up immediately. Contact your bank or card issuer right away using the number on the back of your card to confirm no fraudulent activity and monitor your account closely for unauthorised transactions. Consider placing a fraud alert on your account.
Is Woolworths actually contacting me from 02 8241 0972?
No. Woolworths does not contact customers via robocalls asking them to press keys to report charges. If you believe there is a genuine issue with a Woolworths charge, contact Woolworths directly at the number on your receipt or their official website, or call your card issuer. Never rely on a robocall claiming to be from 0282410972 or similar numbers.
How can I block 0282410972 so it doesn't call again?
You can block 02 8241 0972 through your phone's native blocking feature (available on both iOS and Android). Most phone providers including Telstra also offer call blocking services that can prevent calls from this number. Ask your provider about their spam and fraud blocking options, and report 0282410972 to them so they can block it at the network level for other customers.
Why do scammers use robocalls instead of calling directly?
Robocalls from numbers like 02 8241 0972 allow scammers to mass-target thousands of people with minimal cost. Automated messages feel less suspicious than a live person calling, and by asking for a keypress rather than requesting a callback, they avoid the number being traced or questioned. Once a recipient presses #1, they connect to a live scammer in a boiler room operation.
Should I be concerned if I didn't press #1 on the 02 8241 0972 robocall?
If you did not press #1 or respond to the robocall from 0282410972, you are at lower risk. However, you should still block the number and report it to Scamwatch (scamwatch.gov.au) and ACMA (acma.gov.au). Keep an eye on your bank account and card statements to ensure no fraudulent charges appear, as scammers sometimes attempt multiple contact methods.
What personal information should I never give over the phone to 02 8241 0972 or similar callers?
Never provide your card number, expiry date, CVV/CVC, PIN, full name combined with address, date of birth, or bank account details to 0282410972 or any unsolicited caller. Legitimate companies including Woolworths and your bank will never ask for sensitive information via robocall. If you need help verifying a transaction, always initiate contact using a number you find independently on an official website or your statement.