- Suspicious
- Legit
- Scam
- Spam
- Unknown
Community reports for 02 8229 5905 (0282295905): Multiple contributors report callers impersonating AGL, claiming account issues and pushing gas/electricity plan switches.
AGL Impersonation Reports for 02 8229 5905
Multiple contributors have reported calls from 02 8229 5905 (also written as 0282295905) where callers impersonate AGL staff. Five separate reports specifically mention impersonation tactics, with contributors confirming via AGL's official channels that the company did not place these calls. The pattern involves persistent, unwanted contact often spanning multiple calls within 24 hours, with callers claiming to represent Australia's major energy provider.
One contributor verified the scam by ringing AGL directly on their legitimate number and received confirmation that 0282295905 was not a genuine AGL contact. This verification step is crucial, as the callers are skilled enough to create a convincing impersonation that initially deceives recipients.
What Callers from 02 8229 5905 Claim
Contributors report that callers from this number claim affiliation with AGL and discuss electricity usage and gas services. One caller named Raymond specifically tried to sell electricity plan credits and switching options. Another overseas-based call centre representative pushed gas provider switches. Callers reference account information like electricity usage patterns to create legitimacy, then pivot to sales pitches for plan changes or upgrades.
A contributor noted that when they mentioned the property didn't have gas, the caller from 02 8229 5905 ignored this objection and continued the pitch. Callers promise to email details about deals and offers but frequently fail to deliver. The vague nature of some calls, combined with unprofessional handling when questioned, raises red flags even before the AGL impersonation angle becomes apparent.
Call Patterns and Frequency
The frequency of calls from 02 8229 5905 is striking. One contributor reported up to a dozen calls per day, while another experienced five missed calls within 24 hours. A third received four calls in a single day spanning from 9:43 AM to 6:01 PM, with no voicemail left on any attempt. This pattern of repeated contact without messages suggests an intentional harassing strategy rather than legitimate customer service follow-up.
Contributors consistently report that callers from this number never leave voicemails, forcing recipients to waste time calling back to discover the caller's identity and purpose. One contributor wasted considerable time returning calls multiple times due to the frequency of contact from 02 8229 5905, only to find the line difficult to hold or the purpose vague. Several reports span from 2023 through 2026, indicating this number has been used persistently for these tactics over an extended period.
What to Do If You Receive a Call from 02 8229 5905
If 02 8229 5905 calls you:
- Do not: Share account details, agree to plan switches, or confirm personal information with the caller
- Do: Hang up immediately and contact AGL directly using the number on your bill or their official website to verify any claims
- Do not: Return the call to 0282295905 or follow any instructions the caller provides
- Do: Block the number in your phone after the first call to prevent further contact
- Do not: Click any links or download anything the caller directs you to
- Do: Use your own official AGL app or website to review your account if you have concerns about usage or services
How to Report 02 8229 5905
Report calls from this number through multiple official channels:
- Contact the Australian Communications and Media Authority at acma.gov.au to report impersonation of an energy provider
- Lodge a report with Scamwatch at scamwatch.gov.au, including specific phrases the caller used and the date/time of the call
- Notify AGL directly through their official website or customer service number, as they track impersonation attempts
- If you received SMS messages from 02 8229 5905, forward them to 0429 999 888 (ACMA's SMS reporting service)
- Report the number here on Reverseau to help other Australians identify and avoid this caller
- If you believe you've been scammed or financial details were compromised, contact ReportCyber at cyber.gov.au
Help others by sharing your experience with (02) 8229 5905!
WRITE A REVIEWRatings Distribution
What Our Users Reviewed
Claims to be an energy provider, sketchy how they know my details and which company I'm with
Called AGL on their official number, they confirmed they didn't call me from this number
bloke pretending to be from AGL and put me on hold, but checked with real AGL and it was a dodgy scam
5 missed calls in 24 hours, not one voicemail, blocked
Called but didn't leave a voicemail, hard to know what they wanted
I received two calls yesterday during work, and when I tried to call back, I couldn't hold the line long enough and hung up. I just missed the call again just now, so called back. It was just some guy (I didn't catch his name clearly) saying that I had good electricity usage and if I needed gas. I've mentioned several times in the past 8 months of living in this property with other callers that this property didn't have gas. He mentioned how good my electricity usage was and that they'd send through details. This could've been an email. Because of the amount of calls, I thought there was an issue with my account and wasted time trying to call back. If he didn't say he'd send through deals via email, I'd have asked him to anyway. I never even received the email, so I'm not even sure if this is a legitimate number.
Non stop calls, up to a dozen times a day, never leave message, assume AGL or scammers
Caller named Raymond claiming to be from AGL, tried selling electricity plan credits and switching options
Several calls from this number, never leave messages. wondering if they're pretending to be from AGL
Overseas call center claiming to be AGL, trying to get me to switch gas providers
Repeated calls impersonating AGL
Four calls today from 9:43 AM to 6:01 PM, no voicemail, called back and no one answered
Didn't leave voicemail
Doesn't leave messages but keeps calling frequently
Caller claimed to be from AGL but purpose was vague and unprofessional
Number repeatedly called over two days, no voicemails left
AGL - Cold calling to upswell you on gas or electricity plans.
AGL sales calling to upsell.
Help others by sharing your experience with (02) 8229 5905!
WRITE A REVIEWFrequently Asked Questions
Is 02 8229 5905 a genuine AGL customer service number?
No. Multiple contributors have confirmed with AGL directly that 0282295905 is not a legitimate AGL contact number. AGL confirmed they did not place calls from 02 8229 5905. If you're unsure about a call claiming to be from AGL, always hang up and call AGL directly using the number on your official bill.
What should I do if someone from 02 8229 5905 asks me to switch electricity or gas providers?
Do not engage with the request. Contributors report that callers from 0282295905 impersonate AGL while trying to sell plan switches. Legitimate AGL staff will not use this number. End the call immediately, and if you have genuine questions about your account, contact AGL directly through channels you can verify independently.
Why does 0282295905 keep calling me but never leave a voicemail?
This is a common tactic reported by multiple contributors. The caller from 02 8229 5905 wants you to call back so they can deliver their pitch or collect information from you. By not leaving a message, they force you to waste time trying to identify the caller. Blocking the number is the most effective response.
A caller from 02 8229 5905 mentioned my electricity usage-how did they know that?
Scammers use publicly available information and data leaks to appear legitimate. Callers from 0282295905 reference account details to create false trust before pivoting to their pitch. This does not mean the call is legitimate-it's a social engineering tactic. Always verify directly with AGL using your official bill or their verified contact details.
I answered a call from 02 8229 5905 and gave some information-what should I do?
Contact AGL immediately on their official number (from your bill) to inform them of the impersonation call from 0282295905. If you shared financial details or account information, monitor your account closely for unauthorised changes. Consider reporting the incident to Scamwatch at scamwatch.gov.au and ACMA at acma.gov.au.
Can I report 0282295905 to the Do Not Call Register?
You can register your number at donotcall.gov.au, but given that 02 8229 5905 is impersonating AGL (a legitimate business), the Do Not Call Register may have limited effect. Your priority should be blocking this number, reporting it to ACMA at acma.gov.au and Scamwatch at scamwatch.gov.au, and alerting AGL directly to the impersonation.