02 8229 5795 - Scam Caller Posing as AGL to Obtain Personal Information

2-min Read45 Reports

  • Scam
  • Legit
  • Spam
  • Suspicious

Discover the truth about the phone number 02 8229 5795, reported as a scam caller impersonating AGL. Learn how to manage calls from this number effectively and protect your personal information.

Beware of the Caller from 02 8229 5795

Received a call from 02 8229 5795? If so, it’s crucial that you stay alert. This number has been widely reported by users as being associated with a scam operation impersonating AGL, one of Australia’s leading energy providers. Numerous complaints highlight that callers claim to represent AGL and insist on obtaining sensitive personal information.

Understanding the Scam

Based on user reviews, it's clear that those calling from 02 8229 5795 often use various misleading tactics to make their approach seem legitimate. Victims have reported that the callers:

  • Claim to have information about unpaid bills.
  • Insist on verifying personal details such as Date of Birth, account numbers, and even credit card information.
  • Use aggressive tactics, displaying frustration or rudeness when questioned.
  • Misrepresent themselves, with some claiming association with other organisations, such as ASIO.

Red Flags to Look For

Many users who answered calls from this number described the following red flags:

  • Inconsistent statements when questioning the caller about their legitimacy.
  • A strong foreign accent coupled with poor communication skills.
  • The number has appeared as “suspected spam” on various devices.
  • Repeated calls despite being blocked.

Protecting Yourself

The best strategy when dealing with this kind of call is to verify it independently. If you suspect that the call is genuine, it’s advisable to hang up and contact AGL directly using their official contact number (131 245). Never provide personal information or financial details to an unsolicited caller.

Moreover, registering your number with the Australian Communications and Media Authority’s Do Not Call Register might help reduce such unwanted calls in the future.

Conclusion

In summary, the phone number 02 8229 5795 is a scam operation posing as AGL, aiming to gather personal information under false pretenses. Always maintain caution and a level of scepticism when dealing with unknown callers. For the most accurate information regarding your account, always verify directly with your service provider.


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Ratings Distribution

1.9 out of 5
5 Stars 2%
4 Stars 0%
3 Stars 31%
2 Stars 18%
1 Star 49%

What Our Users Reviewed

H
Harms

This caller pretended to be from AGL, aiming to gather personal information potentially including credit card details, which is very concerning.

A
Anonymous

It's AGL gas they want to talk to you about your bill.

I
Izzard

I received a classic automated scam call claiming to be from Amazon, stating that a charge of $99.99 has been made to my account. The message instructed me to press 1 for support. After repeating this message twice, it eventually connected me to a person, but they did not respond when I answered. This seems suspicious, as they were unwilling to engage, which makes me believe this number may be involved in spoofing scams.

M
Meadow

I received a call from AGL regarding an overdue bill that is mostly paid off. The caller simply said, "Hi, I’d like to talk to you about how we can help," and didn’t provide further assistance, making me feel frustrated.

C
Comley

The caller wanted to verify my personal details, but I refused to provide them. After my refusal, they abruptly hung up, which was suspicious behavior.

B
Belch

A woman with a foreign accent called, claiming to be from AGL, which is supposed to be my energy provider. I corrected her, stating that she was mistaken and that I do not use AGL, then I directly told her she was a scammer before hanging up.

G
Greif

A woman called me claiming to represent AGL. She sent a text message that appeared to be genuine, which made me hesitate. During the call, she mentioned my overdue payment amount, which raised my suspicion. When I suggested using BPAY for my payment, she insisted that I pay over the phone instead, claiming it would require processing time. This back-and-forth made it clear to me that she was not a legitimate representative. Be cautious of this scam!

L
Loyola

The caller identified themselves as AGL and wanted to discuss my account. I asked for clarification on why they needed my information to verify my identity. I refused to provide any details and stated that I would contact AGL directly. They hung up on me, which raised my suspicions about them being scammers.

D
Doerner

I received two calls from this number today, but they didn't leave any messages. I find it concerning and suspect it may be a scam attempt.

B
Bloomer

The individual on the line claimed to be from Amazon, stating that an unauthorized order for $1300 was placed on my account. They mentioned hackers in America trying to process the order and requested my details, but the information they had was outdated and incorrect. When I asked for my account surname, the caller hung up, raising my suspicions about a scam.

W
Way

I received a call from someone claiming to be from the Commonwealth Bank, who said they needed to authorize a $499 transaction. When I asked for their name, they provided one (indicating they were calling from a call center in India). I then reiterated my name back to them as Lucy Vaggabon, which further confirmed to me that it was not legitimate.

K
Knutson

A male caller claimed to be from AGL. After a brief introduction, he requested my personal information, including my date of birth and surname, to verify my account. When I refused to provide my details, he stated he couldn't continue without them. Upon asking the purpose of the call, he simply replied that he couldn’t proceed without my details and then hung up.

B
Bischof

A young girl who sounded like she was Chinese called me and spoke in a condescending manner, insisting that I must cooperate with AGL’s demands. She asked for access to my bank information and repeatedly questioned whether I was going to comply. I firmly refused. It seemed to be a call from an AGL third-party call center, as they had personal information about me. The caller was very rude, telling me to be quiet and obey.

H
Holdsworth

I received numerous calls from this number, which I eventually blocked. I am curious to see if they will try to call me again after being blocked.

N
Newcombe

This was clearly a scam call. As soon as I refused to provide my last name, the caller became aggressive, which was a major red flag for me indicating that she was a scammer.

B
Bing

I also received a call from this number, which didn't leave a message. After googling the number, I suspect it’s the same people. My bills are paid via direct debit, so they can stop calling.

E
Eugenio

Based on recent user comments, people are speculating this caller is from AGL. However, it's suspicious since the call came from a Sydney number (02), while AGL is based in Melbourne. I had just visited the AGL website, raising concerns that someone might be tracking my phone activity.

A
Anonymous

Pops up as Suspected Spam.

A
Anonymous

I don't pay for energy. Keep getting calls though.

M
Moulds

Even though I do not use their services, I keep receiving calls from this number regarding energy bills. These calls are unsolicited and persistent.

G
Gloss

I suspect this call is a scam because I tried researching "AGL Anytime" and found no relevant information. The only official number for AGL appears to be 131245, which makes me doubt the credibility of this caller.

R
Rape

AGL called me regarding bills that are overdue by only a month. I am considering switching providers, as AGL has become quite expensive recently.

G
Goold

My electricity bill was due yesterday, and although I have paid it, I received an aggressive call demanding that I repay it. I explained that I have proof of payment and even offered to email it, but they refused to give me their email address and abruptly hung up. I will be changing electricity providers due to this poor customer service.

G
Gouge

Hung up after two? secs.

A
Arno

When I answered the call, I was immediately put on hold with no identifying information provided in the message. Unable to ascertain the purpose of the call, I decided to hang up and block the number.

A
Anonymous

Called me twice so I finally picked up. The caller claimed he is calling from AGL. Got my first name and suburb where my property locates correctly, then he started to ask for my personal details.

E
Evan

I received a call from this number, but they hung up as soon as I answered the phone. This behavior seems suspicious.

C
Cummings

This caller, claiming to be from AGL, was extremely persistent in trying to obtain my date of birth and account details. They are clearly scammers. Please remember to block them and never disclose personal information to cold callers!

B
Barbour

I received a call regarding an account inquiry. The caller asked for my name and date of birth and attempted to pressure me into paying over the phone. When I refused to provide my personal information and stated that I would manage my account myself, the caller became confrontational and eventually hung up. I received another call from the same number two hours later, which I chose not to answer. I am blocking this number now!

H
Heal

The caller claimed to be from AGL and insisted that I had an overdue amount to pay, which I do not. They were very aggressive and had a difficult-to-understand accent. I laughed and hung up. Afterward, I contacted AGL directly and confirmed that they had not called me and that I owe no money. I strongly advise against providing any personal information to these scammers; if you have any doubts, contact AGL yourself to verify.

A
Amodeo

I blocked this number a week ago, but they have attempted to call me eight times since then. If they were truly from AGL, I would expect to receive calls from a different number instead of this one.

H
Handel

The caller claimed to be from AGL but abruptly hung up. The line quality was poor, and the caller had difficulty communicating in English.

L
Lowry

I was contacted by someone who asked me to verify my details due to a supposed problem on my account. When I inquired about what the issue was, the caller hung up abruptly, which raises further suspicion.

E
Ephraim

This number repeatedly calls my phone without leaving any messages. It seems to be associated with scammers or illegitimate businesses. If this number belongs to AGL, as suggested by others, they need to significantly improve their communication practices, as this behavior is unacceptable.

A
Anonymous

Called saying it was AGL. Asian or Indian Call Centre. Wanted all my details, when I asked why, said ' can't tell you unless verified, give your details. I asked if it was about a bill, they hung up.

P
Punch

I received a call from someone claiming to be from ASIO regarding my electricity account. They couldn't even provide my last name correctly and asked me to verify account details. I found it laughable and hung up.

P
Partington

I was contacted about a property in Hurstville, and when I asked for clarification on the address, the caller insisted on knowing my name first. When I pressed for more details, they claimed they needed additional information to confirm my identity. I ended the call as it felt like a scam. This is clearly a fraudulent tactic.

D
Dickerson

204629: I received a call from someone who claimed to be from AGL and requested personal information. I refused to provide any details, and they hung up. Upon contacting the real AGL, I was informed that this call was a scam and not connected to them at all.

G
Glatt

The caller was trying to verify my details by asking for my name and date of birth, as well as my email. When I asked why they needed this information, they stated they couldn't provide a reason without verification. I requested proof they were from AGL, but they were unable to send me an email or confirm their identity.

G
Grimm

201302: This number called me and hung up after 20 seconds. They then called back an hour later and pressured me to provide personal details. When I refused, the caller became upset and had an arrogant tone. I believe this is a scam and I advise others to be cautious with this number.

H
Heilmann

A caller identified themselves as AGL, stating that I have an unpaid bill, which I verified and discovered is only one day overdue. They requested my name and date of birth, which I refused to provide because my phone marked the number as suspected spam. I strongly suspect this is a phishing attempt. If it were truly AGL, they should use a legitimate phone number to contact customers.

F
Filer

The caller had specific details, including my account number and outstanding balance. They asked for my name and date of birth and pressured me to make a payment over the phone with a card. They claimed that paying online would take too long and that I could incur a late fee. Their insistence made me uncomfortable, so I hung up and opted to pay through PayPal instead.

L
Liebman

The caller initially did not speak but after about 30 seconds began talking and claimed to be from AGL. She requested my personal details, but I refused to provide any information to a stranger over the phone. When I mentioned that I am no longer with AGL, she stated that I had an unpaid bill. I explained that I am currently waiting for a repair on my faulty gas meter, but she abruptly hung up on me. The call was quite rude.

H
Haskell

The caller identified themselves as being from AGL (an energy company). When I inquired about which account and location they were referring to, they could not provide any answers. They later called back after 1.5 hours but remained silent. This indicates they are likely scammers.

B
Bhasin

A caller contacted me regarding my account and requested confirmation of my personal details. I informed them that I do not share such information with callers, and they abruptly hung up on me.


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