- Spam
- Scam
Community reports for 02 8223 9789 (0282239789) describe callers impersonating Microsoft, claiming subscription renewals are due and requesting contact with company directors.
Microsoft Impersonation Reports for 02 8223 9789
Two contributors have reported calls from 02 8223 9789 (also written as 0282239789) involving impersonation of Microsoft representatives. The reports describe callers claiming affiliation with Microsoft and using urgency tactics around subscription renewals to pressure targets into engagement or payment.
Both reports about 0282239789 indicate the callers provided contact details purporting to be from Microsoft, including a suspicious email address and instructions to call back on 02 8223 9789. This pattern suggests a coordinated impersonation attempt rather than isolated misuse.
What Callers from 02 8223 9789 Claim
One contributor received a call on behalf of Microsoft from someone named Sienna, who claimed the recipient's company subscriptions were due for renewal. The caller specifically requested to speak with the company Director, indicating this scam targets business decision-makers.
The caller from 02 8223 9789 provided an email address (v-nmohdali@microsoft.com) and the number 02 8223 9789 itself as a callback contact, creating a false sense of legitimacy. Contributors should note that Microsoft will never contact you unsolicited about subscription renewals via cold calls.
Call Patterns and Timing
The reports span from May 2024 to February 2026, indicating this number has been used for impersonation activity over an extended period. Both calls were answered by the recipients, suggesting the callers are reaching active business numbers and attempting to establish conversation before making their subscription renewal pitch.
This Telstra local service number in NSW has been flagged multiple times for the same Microsoft impersonation tactic, indicating the number itself may be compromised or deliberately spoofed for scam purposes.
What to Do If You Receive a Call from 02 8223 9789
If 02 8223 9789 calls claiming to be from Microsoft or another company:
- Do not: Engage with the caller, provide any personal or business information, or return the call on the provided number
- Do: Hang up immediately and contact Microsoft directly using the phone number or email on their official website (microsoft.com)
- Do: Block this number in your phone's settings to prevent future calls
- Do: Alert colleagues or staff if you work for a business, as the caller specifically targeted company directors
How to Report 02 8223 9789
If you receive a call from 02 8223 9789 attempting Microsoft impersonation:
- Report to Scamwatch at scamwatch.gov.au with details of the call, including the email address and any company names mentioned
- Report to the Australian Communications and Media Authority (ACMA) at acma.gov.au, which investigates phone-based scams
- If you're a business that received this call, report to ReportCyber at cyber.gov.au
- Contribute your experience to Reverseau to help other Australians identify this number and stay protected
Help others by sharing your experience with (02) 8223 9789!
WRITE A REVIEWRatings Distribution
What Our Users Reviewed
Yep, got a phone call from xxx on behalf Microsoft. SPAM.
Name given was Sienna calling on behalf of Microsoft, wanting to speak to our Director, said our subscriptions was due.
Gave the email address: v-nmohdali@microsoft. Com and the number 02 8223 9789 to callback on.
Help others by sharing your experience with (02) 8223 9789!
WRITE A REVIEWFrequently Asked Questions
Why would a caller claim to be from Microsoft and ask for a company Director?
This is a common scam tactic targeting businesses. The caller from 02 8223 9789 attempts to reach decision-makers who have the authority to approve payments or access company systems. By claiming an urgent subscription renewal, the scammer creates pressure to bypass normal verification procedures. Microsoft never cold-calls businesses about subscription renewals.
Is the email address v-nmohdali@microsoft.com legitimate?
No. The contributor who received the call from 02 8223 9789 was given this email as a contact point, but legitimate Microsoft addresses follow the format @microsoft.com with official employee structures. The scammer used this fake email alongside 0282239789 to create a false sense of legitimacy. Do not reply to or engage with this address.
What should I do if I already called back on 02 8223 9789?
If you called 0282239789 and provided any personal or business information, monitor your accounts closely for unauthorized activity. Contact your bank and relevant service providers (Office 365, Azure, etc.) to report the potential compromise. Consider changing passwords for any Microsoft or business accounts and enable two-factor authentication if not already active.
How can I verify if a call is genuinely from Microsoft?
Legitimate Microsoft representatives will never cold-call you about subscription renewals. If you're unsure about a subscription status, end the call and contact Microsoft directly using the official number on microsoft.com or by logging into your account at account.microsoft.com. Do not use any phone number or contact details provided by an unsolicited caller, including someone claiming to call from 02 8223 9789.
Why hasn't this number been shut down if it's been reported since 2024?
Scammers often use legitimate or spoofed phone numbers to evade detection. The number 02 8223 9789 may be a compromised Telstra service, or the scammers may be using VoIP spoofing to mask their real location. ACMA investigates these numbers, but enforcement takes time. Reporting to scamwatch.gov.au and ACMA helps build cases against the operators.
Should I block 02 8223 9789 on my phone?
Yes, blocking 0282239789 is recommended if you receive repeated calls. However, scammers often use rotating numbers, so blocking alone won't protect you long-term. The best defence is to never engage with unsolicited callers claiming to represent companies like Microsoft, and always verify directly with the official organization using independently verified contact details.