- Scam
Community report: 02 8090 8638 (0280908638) - caller falsely claimed to be from Commonwealth Bank fraud team. Single report of bank impersonation scam.
Commonwealth Bank Impersonation Report for 02 8090 8638
One contributor has reported receiving a call from 02 8090 8638 (also written as 0280908638) where the caller impersonated a member of Commonwealth Bank's fraud team. The caller did not proceed beyond the initial claim, but the tactic of falsely identifying as a bank employee is a recognised social engineering method used to extract personal financial information or account credentials.
This NSW-based local service number allocated to Verizon Australia Pty Limited was reported on 28 November 2025. Bank impersonation calls are particularly effective because they exploit the urgency people feel when they believe their financial security is at risk.
What the Caller Claimed
The contributor reported that the caller from 02 8090 8638 stated they were calling from Commonwealth Bank's fraud prevention team. No additional details about specific claims, account issues, or requests were provided in the report, suggesting the contributor may have recognised the impersonation and terminated the call quickly.
What to Do If You Receive a Call from 02 8090 8638
If 02 8090 8638 calls you or any number claims to be from your bank:
- Do not: Confirm your account details, card numbers, PIN, or passwords - legitimate banks never request these over the phone
- Do not: Provide one-time codes (OTPs) or verification numbers under any circumstance
- Do: Hang up immediately if the caller is pressuring you or creating false urgency
- Do: Call Commonwealth Bank directly on the number on the back of your card or their official website to verify any claimed fraud alert
- Do: Block 0280908638 if the call repeats
What to Do If You Receive an SMS from 02 8090 8638
If you receive an SMS from this number claiming to be from Commonwealth Bank:
- Do not: Click any links in the message - these often lead to credential-stealing websites
- Do not: Reply to the SMS or call any number provided in the message
- Do: Delete the message immediately
- Do: Report the SMS as spam by forwarding it to 0429 999 888 (ACMA spam reporting)
- Do: Contact Commonwealth Bank directly using the official number on their website
How to Report 02 8090 8638
If you receive impersonation calls from 02 8090 8638, report them to:
- Scamwatch (scamwatch.gov.au) - Australian government consumer protection service
- ACMA (acma.gov.au) - Australian Communications and Media Authority, which investigates phone-based fraud
- Commonwealth Bank directly - use their official fraud reporting line on the back of your card or their website
- Reverseau - contribute your experience to help protect other Australians from this number
Help others by sharing your experience with (02) 8090 8638!
WRITE A REVIEWRatings Distribution
What Our Users Reviewed
Scam, claimed to be from fraud team in commonwealth bank.
Help others by sharing your experience with (02) 8090 8638!
WRITE A REVIEWFrequently Asked Questions
Should I be concerned if 02 8090 8638 has called me?
Yes. One contributor reported that 02 8090 8638 (0280908638) impersonated a Commonwealth Bank fraud team member. Bank impersonation is a recognised scam tactic designed to steal login credentials and personal financial information. If this number has contacted you, do not provide any account details and verify any claims directly with Commonwealth Bank using the official number on your card.
What should I do if I already gave information to the caller from 02 8090 8638?
Contact Commonwealth Bank immediately on the number on the back of your card or at their official website. Inform them of the call from 02 8090 8638 (0280908638) and specify what information you disclosed. Ask them to monitor your account for suspicious activity and consider changing your password and PIN. If you provided your full card details or PIN, request a replacement card.
Could 02 8090 8638 be a legitimate Commonwealth Bank number?
No. Commonwealth Bank's official customer service and fraud lines are published on their website and on the back of your card. A legitimate bank will never call you requesting passwords, PINs, or one-time codes. If you receive a call claiming to be from your bank, hang up and call the official number yourself - never use a number provided by the caller.
How do I report 0280908638 to the authorities?
Report the call from 02 8090 8638 (0280908638) to Scamwatch at scamwatch.gov.au and ACMA at acma.gov.au. You can also report it directly to Commonwealth Bank via their official fraud line. Providing your report helps protect other Australians and may assist in investigating the source of this impersonation attempt.
Why would someone impersonate Commonwealth Bank?
Scammers impersonate major banks because they know people respond with urgency to protect their finances. By falsely claiming to be from Commonwealth Bank's fraud team, the caller from 02 8090 8638 (0280908638) creates pressure and trust, making victims more likely to disclose sensitive information like passwords, card details, or one-time verification codes.
Is 02 8090 8638 spoofed or a real number?
02 8090 8638 (0280908638) is allocated as a local service number to Verizon Australia Pty Limited in NSW. However, phone numbers can be spoofed - criminals sometimes manipulate Caller ID to display legitimate-looking numbers while calling from elsewhere. Regardless of whether the number is real or spoofed, never provide personal financial information in response to unsolicited calls claiming to be from your bank.