- Suspicious
One report for 02 8073 6116 (0280736116): Caller impersonated Commonwealth Bank, claimed unauthorised transfer attempt to obtain account details.
Commonwealth Bank Impersonation Report for 02 8073 6116
A single contributor has reported receiving a call from 02 8073 6116 (also written as 0280736116) claiming to represent Commonwealth Bank. The caller stated that someone was attempting to transfer money from the recipient's account to another account, a classic tactic designed to create urgency and prompt the victim to share sensitive banking information.
This number, allocated to Symbio Networks in NSW, was used in a scam attempting to extract personal and financial details. The impersonation approach exploits the trust consumers place in their banks, creating a false sense of security breach to manipulate victims into revealing account numbers, passwords, or verification codes.
What the Caller from 02 8073 6116 Claimed
The contributor reported that the caller identified themselves as Commonwealth Bank and described a suspicious transaction in progress. The stated purpose was to verify the account holder's identity and prevent the unauthorised transfer, but the real goal was to obtain account access details or personal identification information.
This type of social engineering is designed to bypass normal caution. By framing the call as protective (stopping a theft), the caller attempts to override the recipient's natural hesitation about sharing banking credentials over the phone. The urgency implied by an active fraudulent transaction leaves little time for the target to verify the caller's legitimacy.
What to Do If You Receive a Call from 02 8073 6116
If 02 8073 6116 calls you:
- Do not: Provide account numbers, passwords, PINs, or any verification codes, regardless of the caller's claimed identity
- Do not: Confirm personal information like date of birth, address, or mother's maiden name
- Do not: Return the call to any number provided by the caller
- Do: Hang up immediately if you don't recognise the caller
- Do: Contact Commonwealth Bank directly using the number on your bank card or official bank statement
- Do: Block 0280736116 in your phone's contact settings
- Do: Report the call to both your bank and the authorities
Why Bank Impersonation Works
Callers impersonating 02 8073 6116 exploit the legitimacy of Commonwealth Bank's brand. Most Australians have a bank account, making banking impersonation broadly applicable. The caller creates artificial urgency around a security threat, which prevents critical thinking. Victims often feel embarrassed about potential account compromise and comply quickly to resolve the perceived problem.
Commonwealth Bank will never ask you to verify passwords, PINs, or security codes over the phone. Legitimate banks always verify your identity through secure channels before discussing account details.
How to Report 02 8073 6116
Report this number and your experience through multiple channels:
- Scamwatch: Report to scamwatch.gov.au, the Australian consumer protection authority run by the ACCC
- ACMA (Australian Communications and Media Authority): Report scam calls and SMS to acma.gov.au
- Your bank: Contact Commonwealth Bank directly to report the impersonation and check for unauthorised activity
- Reverseau: Contribute your experience to help other Australians identify scam numbers
If you've shared any financial information with the caller, contact your bank immediately to monitor your account and consider changing your online banking password from a secure device.
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What Our Users Reviewed
Claimed to be Commonwealth Bank, said someone was trying to transfer my money to their account
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WRITE A REVIEWFrequently Asked Questions
Should I call back 02 8073 6116 to verify if it was really my bank?
No. Do not call back 0280736116. If you're concerned about your account, hang up and contact Commonwealth Bank using the number on your bank card or from their official website. Calling back a scammer's number confirms your line is active and may result in more calls.
What should I do if I already gave my bank details to the caller from 02 8073 6116?
Contact Commonwealth Bank immediately using the official number on your card. Report the compromise, ask them to review recent transactions, and consider changing your password from a secure device. Monitor your account closely for unauthorised transfers. You can also report the incident to Scamwatch at scamwatch.gov.au.
How does a scammer get my name and banking details to make 02 8073 6116 seem legitimate?
Scammers obtain personal information from data breaches, purchased lists, or public records. The fact that they use legitimate bank names (like Commonwealth Bank in the 0280736116 report) makes the call seem credible. Never assume a caller is legitimate just because they know your name.
Why do bank impersonation scams use numbers like 02 8073 6116?
Scammers use local Australian phone numbers (02 prefix indicates NSW) because victims are more likely to answer. 02 8073 6116 appears to be a legitimate service number format, making it seem like a bank's customer service line. This increases the likelihood someone will answer and engage.
Can Commonwealth Bank actually call me from 02 8073 6116?
Unlikely. Commonwealth Bank has published customer service numbers on their official website and bank cards. If a number isn't listed there and you're unsure, hang up and call the official number instead. Never verify a caller's identity by calling back the number they provided-always use independently verified contact details.
What's the difference between 02 8073 6116 and a real Commonwealth Bank number?
Real Commonwealth Bank numbers are published on their official website and appear on your bank statements and card. If 0280736116 called you unexpectedly claiming to be Commonwealth Bank, verify through official channels. Banks never ask for passwords or security codes over the phone, which is the strongest indicator of a scam.