02 8055 4061: Legit Call from Commonwealth Bank's KYC Collect Team

• Legit
• Uncertain

The phone number 02 8055 4061 is associated with Commonwealth Bank's KYC Collect team. If you receive a call from this number, it's important to know it's a legitimate inquiry. Read on for guidance on how to handle the call.

Understanding the Purposes Behind 02 8055 4061

The phone number 02 8055 4061 / 0280554061 has been reported by users as a call from the Commonwealth Bank's KYC (Know Your Customer) Collect team. Recent reviews indicate a mix of suspicion and validation of this number, providing insights into how to handle calls from it.

Analysis of User Reports

• 30/08/2023: One user received a message claiming to be from "Rich and Famous Solutions," which raised red flags. However, this appears to be mistaken identity, as the real purpose of the number is tied to Commonwealth Bank.
• 07/02/2024: Another user noted that there was no message left, prompting concerns about the legitimacy of the call.
• 27/03/2024: A call was received, but there was silence on the line. This tactic is often associated with scam calls trying to verify if a number is active before targeting it further.
• 28/03/2024: A crucial clarification came from a user who identified the call as part of Commonwealth Bank's legitimate KYC verification process. They aimed to ensure that your personal or business details are accurate and up to date.

What You Need to Know

Given that 02 8055 4061 / 0280554061 is connected to Commonwealth Bank's KYC initiatives, it is important to recognise the genuine nature of these calls. The KYC Collect team typically contacts customers whose records may be incomplete or incorrect, or whose information might have expired. They may ask for identification verification, which often requires a visit to a local branch.

How to Handle Calls from This Number

• If you receive a call, ensure the caller states their name and reason for contacting you.
• If uncomfortable, do not provide personal details over the phone. Instead, you can call back using the official contact numbers provided by the bank.
• Stay vigilant against unsolicited calls, and cross-reference the numbers using trusted Reverse Phone Lookup Australia services, such as Reverseau.

Always prioritise your safety and privacy. Genuine financial institutions will not mind if you take steps to verify their identity through additional channels.