- Legit
- Suspicious
- Scam
Mixed reports for 02 8055 4001 (0280554001): 4 legitimate bank calls, but 1 scam report involving Commonwealth Bank impersonation with personal business details.
Commonwealth Bank Impersonation Report for 02 8055 4001
The number 02 8055 4001 (also written as 0280554001) has generated six community reports with a significant split in findings. Four contributors confirmed legitimate calls from Commonwealth Bank and Bankwest, while one report describes a clear impersonation attempt and another flagged repetitive calling behaviour as suspicious.
The impersonation report is the most concerning. A contributor received a call from 02 8055 4001 where the caller claimed to represent Commonwealth Bank using a Sydney phone number. The caller demonstrated knowledge of the recipient's business name and requested 20 minutes of their time. When asked to provide details in writing, the caller did not follow through, which the contributor found dodgy. This selective knowledge combined with time pressure is a classic impersonation tactic.
What Callers from 02 8055 4001 Have Claimed
Legitimate calls from 0280554001 have involved standard banking procedures. Contributors reported Commonwealth Bank contacting them about account verification for new business accounts, KYC (Know Your Customer) compliance checks, and general business verification matters. These calls came when the recipient was expecting contact.
The suspicious call, however, followed a different pattern. The caller with an Indian accent knew the recipient's business name without introduction, claimed to represent Commonwealth Bank, and used a Sydney number to establish credibility. The request for 20 minutes of the recipient's time without clearly stating the purpose is atypical of standard bank procedures. One other contributor reported being bombarded with multiple calls from 02 8055 4001, describing the volume as dodgy.
How to Verify Calls from 02 8055 4001
If you receive a call from 02 8055 4001 claiming to be from Commonwealth Bank or Bankwest, the safest approach is verification before providing any information:
- Do not: Share personal details, business information, passwords, or PIN codes with the caller
- Do: Hang up and call your bank directly using the number on your statement or official website
- Do: Ask the caller to send details via email or post if they claim to represent your bank
- Do: Be suspicious of callers who already know your business name or personal details and use this as proof of legitimacy
- Do: Note that genuine banks will not pressure you for quick responses or time-limited decisions during unsolicited calls
What to Do If You Receive a Call from 02 8055 4001
If 02 8055 4001 calls you:
- Do not: Accept claims at face value, even if the caller knows your name or business details
- Do not: Return the call to a number the caller provides
- Do not: Agree to time-pressured requests for meetings or information sharing
- Do: End the call politely and verify independently with your bank
- Do: Block the number if the calling pattern feels repetitive or aggressive
- Do: Report any impersonation attempts to your bank's fraud team immediately
Report Patterns for 02 8055 4001
The six reports for 0280554001 span from April 2023 to November 2025. Four reports clearly indicate legitimate banking contact, with contributors confirming they were expecting the calls or had verified them with their bank directly. However, the July 2024 impersonation report and the July 2018 report of bombarding calls suggest this number, or a number similar to it, has been used inappropriately. The Optus Networks allocation to NSW is consistent with Commonwealth Bank's Sydney operations.
How to Report 02 8055 4001
If you believe 02 8055 4001 is being used for impersonation or scam activity:
- Report the call to your bank's fraud team immediately with the date, time, and content of the conversation
- Report to the Australian Communications and Media Authority (ACMA) at acma.gov.au
- Report to Scamwatch at scamwatch.gov.au with details of the impersonation attempt
- If you've lost money, also report to ReportCyber at cyber.gov.au
- Share your experience on Reverseau to help other Australians identify potential scams
Help others by sharing your experience with (02) 8055 4001!
WRITE A REVIEWRatings Distribution
What Our Users Reviewed
Legit call from Bankwest about KYC compliance, all good
commonwealth Bank calling about verification
Bombarding with calls, feels a bit dodgy
Woman with Indian accent knew my business name, claimed to be from Commonwealth Bank with a Sydney number, wanted 20 minutes of my time, asked her to send details instead
Legitimate call, verified with my bank it was related to a business matter I'm handling
Commonwealth Bank called to verify details about new business account, was expecting it
Was CBA calling, treated respectfully, gave me a case number and told me to call back, matched my call history
Commonwealth Bank identity verification team, contacting about new account I opened
Was CommBank calling about ID verification for my business account application, was expecting it
Scammer pretending to be from my bank
Claimed to be CBA asking security questions, strongly suspect scam
Commbank customer verification team, number is legitimate
Call about CBA account verification for business account, was expecting it, had specific details like teller name and branch
Just received call from this number 02-80554001, the person said they are a company engaged by Commonwealth Bank to update people's bank account details. He said this was mandatory by the government! I said I would then go to the bank, to which he replied that I could also refuse the update ... LOL!. Clearly a scam!
Not spam. Commonwealth bank account confirmation number.
Help others by sharing your experience with (02) 8055 4001!
WRITE A REVIEWFrequently Asked Questions
Is 02 8055 4001 actually from Commonwealth Bank?
Not always. While four contributors confirmed legitimate calls from Commonwealth Bank and Bankwest on 0280554001, one contributor reported a clear impersonation attempt where the caller falsely claimed to represent Commonwealth Bank. Always verify by hanging up and calling your bank directly using the number on your statement.
Why did the caller from 02 8055 4001 know my business name?
Scammers often use publicly available information to build credibility. In the impersonation report, the caller's knowledge of the recipient's business name was used to make the false claim to be from Commonwealth Bank seem legitimate. Real banks may also have this information if you're an existing customer, but legitimate banks will not pressure you for quick decisions or reject written documentation requests.
What should I do if 0280554001 calls me claiming to be my bank?
Do not engage with the call. Hang up immediately and call your bank directly using the number on your statement or their official website. Never return calls to numbers provided by the caller. If the caller is legitimate, they will have a record of attempting to reach you and can confirm the purpose when you call back.
Why was one contributor bombarded with calls from 02 8055 4001?
One contributor reported receiving multiple calls from 0280554001, which they found suspicious. This could indicate either a bank attempting to reach someone urgently about an account issue, or potential scammer behaviour testing the number. If you're receiving repetitive unwanted calls from 02 8055 4001, block the number and report it to ACMA.
How can I tell if a call from 0280554001 is a scam?
Red flags specific to the impersonation report on 02 8055 4001 include: the caller requesting 20 minutes of your time without clearly explaining why, refusing to send details in writing when asked, and using personal information you've already provided to build false credibility. Legitimate banks will clearly state the purpose, respect your request for written documentation, and never pressure you into immediate decisions.
Should I report calls from 02 8055 4001 to ACMA?
Yes, if you believe 0280554001 is being used for impersonation or scam activity. Report to ACMA at acma.gov.au and also notify your bank's fraud team. If the impersonation attempt occurred, also report to Scamwatch at scamwatch.gov.au. Community reports on Reverseau also help other Australians identify potential fraud on this number.