- Uncertain
- Scam
- Legit
- Spam
Discover the truth about phone number 02 8031 8317. Is it a legitimate HP Support call or spam? Learn how to deal with calls from this number in our comprehensive guide.
Understanding the Calls from 02 8031 8317
The phone number 02 8031 8317 / 0280318317 has sparked considerable discussion among Australian users, mainly categorised as a source of calls from HP Support. However, the mixed reviews indicate some users have experienced these calls as frustrating and convoluted, leading to confusion on whether it is indeed a legitimate service or potentially spam.
Legitimate HP Support Calls
A significant portion of user reports indicates that 02 8031 8317 / 0280318317 is associated with legitimate follow-up calls from HP regarding previously reported issues. A review dated 17/02/2022 confirmed that the caller identified as HP Support provided helpful assistance, suggesting that at least some interactions are genuine and linked directly to HP's customer service. Users mentioned receiving callbacks concerning their HP devices, particularly laptops, which are crucial for tech support operations.
Frustrations with the Call Experience
Despite the legitimate reports, many individuals expressed frustration with the quality and timing of these calls. Calls being made early in the morning, as noted in a review from 05/05/2022, have prompted complaints. Additionally, there have been instances where the calls were abruptly dropped or the caller's ability to communicate was subpar, such as speaking in an unclear manner, leading to an unsatisfactory customer experience.
Potential Spam and Scam Reports
However, not all experiences with this number have been positive. A review from 31/08/2023 raised a red flag, indicating that some calls from this number could be part of a scam where the caller pretends to represent GIO or the ATO, attempting to acquire sensitive bank details. This presents a serious concern that users should be aware of before engaging with calls from this number.
How to Handle Calls from 02 8031 8317
- If you receive a call, it's prudent to verify the caller's identity, especially if they request personal information or bank details.
- When uncertain about the legitimacy of the call, do not provide any sensitive information. Hang up and contact HP Support directly using official contact details from their website.
- Keep an eye on the timing of calls; if they persist at odd hours, consider reporting them as spam, especially if customer engagement is not fruitful.
If you suspect that the call is spam or a scam, feel free to report it to relevant authorities or share your experience on platforms like Reverseau for community feedback. This collective vigilance helps all Australians identify who called them and stay alerted to any potential threats.
Help others by sharing your experience with (02) 8031 8317!
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What Our Users Reviewed
Had a call about some monitor issue. Not really sure what to make of it, could be legit or just a trick.
They’ve ripped off the HP call centre voice, but are trying to direct you to a WhatsApp number. It’s a classic scam, no question about it!
A possible legit call from hp because I am expecting a callback, but hung up before I could answer. Hp multiple choice menu answered when I called back. Eventually I was able to get Ai tell me I would be put through to an operator, only to be told to call back because no-one was available!
I received a call that I was anticipating as it was from HP, but the caller hung up before I could answer. When I tried to return the call, I was given options that did not pertain to my case. After several attempts to communicate that I was returning a call, I was notified that no one was available to assist, and to please try again later.
Scam, they send you information via email, pretending to be GIO, pretending to be ATO, trying to get your bank card details.
I answered this call, and it appeared to be from a service related to HP. However, the person speaking was using unclear Chinese, and even after I requested they slow down and speak clearly, they abruptly hung up.
I received a call from someone claiming to be from HP Support, who was following up on an issue I previously reported.
I'm really frustrated with HP support calling me at 8:30 AM for two consecutive mornings. While I don’t mind the calls, the timing is unreasonable, and they hang up before I can pick up!
I received a legitimate call from HP Support Center after I reported an issue with my HP laptop, and they were helpful.
I didn't answer this call because I was unsure about the number. I had a related issue a couple of weeks ago, so I'm assuming this was a follow-up call to check if everything was resolved, as they mentioned they would call back.