- Scam
- Uncertain
- Legit
- Spam
Community reports for 02 8031 8317 (0280318317) describe HP tech support impersonation attempts, silent calls, and requests to contact via WhatsApp with claims of computer issues.
HP Impersonation Reports for 02 8031 8317
Eight contributors have reported activity from 02 8031 8317 (also written as 0280318317), with a clear pattern of tech support impersonation mixed with suspicious and silent call behaviour. The most concerning reports describe callers impersonating HP support, attempting to direct recipients to WhatsApp numbers, and in one case, impersonating both GIO insurance and the ATO via email to solicit banking details. This NSW-based number, allocated to Powertel Limited, shows a mixed history spanning from legitimate HP follow-ups to sophisticated scam attempts.
Two distinct impersonation tactics have emerged from 0280318317: callers claiming to be from HP support centres with poor audio quality or unclear speech, and a coordinated scam using email impersonation of multiple Australian entities (GIO and ATO) to harvest bank card information. The presence of both legitimate and fraudulent activity suggests this number may have been compromised or is being spoofed by scammers.
What Callers from 02 8031 8317 Claim
Contributors report callers from 02 8031 8317 claiming to be HP support technicians addressing computer monitor or general system issues. In the most detailed scam report, the caller copied HP's call centre voice system and then redirected the conversation to an external WhatsApp number rather than continuing the support call. One contributor specifically noted the caller spoke with unclear Chinese pronunciation and disconnected when asked to slow down.
A separate report from 0280318317 describes email-based impersonation where scammers posed as both GIO (an insurance provider) and the ATO, requesting bank card details under false pretences. This multi-layered impersonation approach suggests organised fraud activity rather than isolated nuisance calls. The tactic of requesting callback via WhatsApp is a common scam method designed to bypass official support channels and phone recording systems.
Call Patterns and Timing
Reports of 02 8031 8317 span from May 2023 to January 2026, indicating sustained activity over nearly three years. Most recent reports (late 2025 and early 2026) describe silent calls with muffled noise and no response, followed by hang-ups before the contributor could answer. One contributor reported receiving a call from 0280318317 when they were already expecting a legitimate HP callback, though the timing and disconnect before answer raised suspicion.
The channel breakdown shows that most activity occurs via call (answered or unanswered), with one report noting email-based impersonation. The silent call report from January 2026 describes muffled noise with no callback or voicemail, consistent with robocall or probe dialling behaviour designed to verify active phone numbers.
What to Do If You Receive a Call from 02 8031 8317
If 02 8031 8317 calls you, follow these steps:
- Do not: Follow directions to external messaging apps like WhatsApp, provide banking details, or accept redirects outside official support channels
- Do: Hang up immediately, verify any support claim by calling HP directly using their official number from their website or your documentation
- Do not: Trust caller ID alone, even if it appears to match a legitimate company
- Do: If you were expecting a support callback, contact the company directly via official channels to confirm whether the call came from them
- Do not: Provide personal information, passwords, or remote access to your device
- Do: Report persistent silent calls or muffled noise to ACMA and consider blocking the number
What to Do If You Receive an Email from 02 8031 8317
While 0280318317 is a phone number, reports indicate scammers may use associated email addresses claiming to be from GIO insurance or the ATO:
- Do not: Click links in unsolicited emails, download attachments, or provide bank card or personal details
- Do: Delete the email immediately and report it to the relevant organisation's official fraud team
- Do: Forward suspicious emails impersonating the ATO to reportcyber.org.au
- Do: Contact GIO directly using the phone number on your insurance documents if you have an account with them
- Do not: Use contact details provided in the suspicious email
How to Report 02 8031 8317
If you receive calls or emails from 02 8031 8317 claiming to be HP support, GIO insurance, or the ATO, report the activity through these Australian government channels:
- Scamwatch: Report tech support and impersonation scams at scamwatch.gov.au
- ACMA: Lodge formal complaints about nuisance and scam calls at acma.gov.au
- ReportCyber: Report phishing emails and impersonation of government agencies at cyber.gov.au
- Reverseau: Contribute your experience with 0280318317 to help warn other Australians
Help others by sharing your experience with (02) 8031 8317!
WRITE A REVIEWRatings Distribution
What Our Users Reviewed
Answered but got muffled noise, nobody responded, waited then hung up, gave scammy vibes, no callback or message
Call about monitor issue, not sure if legit or a trick
Copied HP call centre voice, tried to direct to WhatsApp number
A possible legit call from hp because I am expecting a callback, but hung up before I could answer. Hp multiple choice menu answered when I called back. Eventually I was able to get Ai tell me I would be put through to an operator, only to be told to call back because no-one was available!
was anticipating call from HP, they hung up before I answered. tried calling back options didn't match my case, no one available
Scam, they send you information via email, pretending to be GIO, pretending to be ATO, trying to get your bank card details.
answered call claiming to be from HP, person spoke unclear Chinese, hung up when I asked them to slow down
Call from HP Support following up on issue I previously reported
HP support calling at 8:30 AM two mornings in a row, they hang up before I pick up
Legitimate call from HP Support Center after I reported laptop issue, they were helpful
Didn't answer, unsure if it was a follow-up call about an issue from a couple weeks ago
Help others by sharing your experience with (02) 8031 8317!
WRITE A REVIEWFrequently Asked Questions
Is 02 8031 8317 actually from HP?
Not necessarily. While some early reports (2023) appear to be legitimate HP support callbacks, more recent reports from 0280318317 describe impersonation attempts. Contributors report callers claiming to be HP but redirecting to WhatsApp numbers, which HP's official support would never do. Always verify by contacting HP directly using the phone number on their website or your device documentation, never using a number from an incoming call.
Why did the caller from 02 8031 8317 hang up before I answered?
One contributor reported receiving a call from 02 8031 8317 that rang only briefly before disconnecting, with muffled noise when they did answer. This pattern is consistent with automated probe dialling used by scammers to verify active phone numbers. These calls often have no voicemail or callback, and repeated patterns should be blocked. Report persistent silent calls from 0280318317 to ACMA.
What should I do if 02 8031 8317 directs me to WhatsApp?
Hang up immediately. One contributor reported a caller from 0280318317 impersonating HP support who attempted to redirect them to a WhatsApp number instead of continuing the call. This is a scam tactic designed to move the conversation off-platform where calls are recorded. Legitimate HP support will never ask you to switch to WhatsApp. End the call and verify the issue by contacting HP directly.
Can 02 8031 8317 send emails pretending to be the ATO or GIO?
Yes, according to one report from 0280318317. A contributor reported receiving emails claiming to be from both GIO insurance and the ATO, requesting bank card details. Scammers often pair phone and email impersonation to appear more convincing. Never provide banking details via email, and always verify by contacting the organisation directly using official contact details from their website, not from the email itself.
Should I be concerned about 02 8031 8317 if I'm expecting an HP callback?
Exercise caution. Two contributors reported receiving calls from 02 8031 8317 when they were expecting legitimate HP support callbacks. However, one of these calls appeared legitimate, while the number has also been used for confirmed scams. If 0280318317 calls you, do not provide access or personal details. Instead, verify by calling HP directly using their official support number before taking any action.
What is the best way to report 02 8031 8317?
Report this number through multiple channels. File a complaint with ACMA at acma.gov.au for nuisance and scam calls. For impersonation of the ATO, use ReportCyber at cyber.gov.au. For tech support scams, report to Scamwatch at scamwatch.gov.au. Contribute your experience to Reverseau at 0280318317 to help other Australians identify the threat from 0280318317. The more detailed your report (what was said, when it occurred), the more valuable it is to the community.