- Spam
- Scam
- Legit
The phone number 02 8030 1000 is linked to Exetel and Superloop, both known for telemarketing services. Learn how to handle calls from this number and recognise whether they're legitimate or not.
Understanding 02 8030 1000: A Look into Exetel and Superloop's Telemarketing Calls
The phone number 02 8030 1000 / 0280301000 has sparked a variety of user reactions, predominantly identifying it as a telemarker related to Exetel and its owner Superloop. However, the responses suggest that while some calls are legitimate, others are viewed with suspicion, presenting a mixed reputation.
Classification of 02 8030 1000
When analysing various user reports related to 02 8030 1000 / 0280301000, it is clear that this number is primarily associated with telemarketing. The calls typically involve follow-ups or promotions regarding internet services. Here are some insights based on the feedback:
- Telemarketing Calls: Many users reported receiving calls that were attempts to market Exetel or Superloop's internet services. Several recipients acknowledge these calls as legitimate follow-ups on previous inquiries or service-related checks. This illustrates that there is an element of customer service involved in the outreach.
- Concern for Privacy: Several users expressed unease about the nature of these calls, particularly around how the companies originated their information, especially when they mentioned recent service sign-ups with other providers (e.g., Superloop, which raised concerns about data privacy).
- Legitimate Customer Support: Despite the misgivings, reports indicate that the calls from 02 8030 1000 / 0280301000 often relate directly to support or retention tactics surrounding existing services, as seen with various follow-up responses regarding NBN service connections or offers for retaining customers.
What Should You Do If You Get a Call from 02 8030 1000?
If you receive a call from this number, here are some practical steps to take:
- Verify Caller Identity: Always confirm that callers accurately represent their organisation and understand how they obtained your contact details.
- Be Cautious with Information: Avoid sharing personal details unless you are certain of the caller's authenticity.
- Consider Reporting: If you feel that the calls are too frequent or bothersome, consider registering your number with the Do Not Call Register or using a reverse phone lookup service like Reverseau to gather more information.
- Manage Preferences: Be explicit about your communication preferences. Requesting that they only contact you via email could help reduce unsolicited calls.
In conclusion, 02 8030 1000 / 0280301000 is primarily classified as a telemarketer belonging to Exetel and Superloop, with a combination of legitimate and suspicious interactions reported by users. Exercising caution and remaining informed will help you effectively manage any calls from this number.
Help others by sharing your experience with (02) 8030 1000!
WRITE A REVIEWRatings Distribution
What Our Users Reviewed
Just had a follow-up call about NBN internet – a bit too salesy for my liking.
I am attempting to cancel my service, and I specifically requested that they respond to my email. However, they continue to call me repeatedly, disregarding my preferred communication method.
This call was legitimate and involved a follow-up on a connection order-related inquiry I had made previously.
Exetel retention. Cancelled my service through email but called and offered a discount to stay.
I have found that using an umpire's whistle effectively discourages these types of callers from calling back.
This call was from Superloop following up on our NBN plan order that we placed online.
Exetel is calling to encourage individuals to sign up for their internet services. Be cautious and ensure you verify the legitimacy of the offer.
Superloop called me to check if I was satisfied with my internet connection and service. I learned that Superloop and Exetel operate under the same company after Superloop acquired Exetel in 2021.
This call was made by Superloop, which now owns Exetel. They contacted me to check if I was satisfied with my internet connection and services provided.
I received a call from a number in Sydney with a voicemail saying, "Calling from Super Group. Please call us back. Thank you." I had recently signed up with SuperLoop ISP, yet others here are suggesting it relates to Exetel. This raises suspicion as it seems like a scam call. How did they know I joined SuperLoop? This feels very suspicious.
Exetel, trying to sell internet services, just keeps calling either from 02 8030 1000 or from a similar number beginning with 02 8030 (eg.02 8030 4197) despite several requests to stop calling my number!