- Suspicious
- Scam
- Legit
- Uncertain
02 8028 0615 (0280280615): Mixed reports of silent calls and NIB insurance callback attempts. 2 contributors report silence on pickup, 3 unsure of purpose, 2 confirm NIB contact.
Silent Calls and Uncertain Activity from 02 8028 0615
The number 02 8028 0615 (also written as 0280280615) has generated eight community reports with mixed patterns. Two contributors specifically reported silent call behaviour - answering the phone to find nobody on the line before disconnection. One contributor described waiting approximately 8 seconds after pickup before the caller hung up without speaking, prompting immediate blocking of 0280280615.
Beyond the silent call reports, several contributors noted they received repeated calls from 02 8028 0615 without understanding the purpose. Three reports describe uncertainty about who was calling, with one Melbourne-based contributor puzzled about why a Sydney number would contact them. The pattern suggests this NSW-allocated number (registered to Powertel Limited) uses multiple calling tactics.
NIB Insurance Callback Attempts from 02 8028 0615
A significant thread in reports about 02 8028 0615 relates to NIB insurance callbacks. One contributor explicitly noted receiving three calls in one week from this number, identifying the caller as NIB attempting to re-engage as a customer. Another contributor mentioned receiving calls since transitioning from NIB, describing the contact as seeming reasonable based on experiences shared by others. A third contributor who called back the number confirmed connection with NIB, though expressed some uncertainty about call authenticity.
This pattern suggests 02 8028 0615 may be used by NIB for customer win-back campaigns, though the silent call reports complicate the picture and warrant caution.
Call Patterns and Frequency
Contributors reported receiving multiple calls from 02 8028 0615 over relatively short timeframes. One report documented three calls within a single week in mid-September 2025, while another contributor mentioned receiving three calls without knowing the caller's identity in mid-June. The recurring contact pattern, combined with silent disconnections, suggests potential callback scam testing or automated dialling systems attempting to establish live connections.
Most reports came from answered or missed calls rather than voicemails, indicating the callers do not leave messages. The silence-then-disconnect behaviour reported for 0280280615 is consistent with robocall detection, where automated systems hang up upon human pickup to avoid wasting agent time on non-viable prospects.
What to Do If You Receive a Call from 02 8028 0615
If 02 8028 0615 calls you:
- Do not: Stay on the line during silent periods, provide personal or financial information, or return the call without verifying the number independently
- Do: Let it go to voicemail, block the number immediately if silence occurs, and verify any claimed affiliation (like NIB) by calling the organisation's official customer service line directly
- If claiming to be NIB: Hang up and call NIB directly on their published contact number to confirm any callback appointment or customer communication
- If you experience silent calls: This behaviour often indicates robocall or callback scam testing - blocking is appropriate even if the caller claims legitimacy
How to Report 02 8028 0615
If you receive unwanted calls from 02 8028 0615, you can report the number through several channels:
- Report silent or nuisance calls to ACMA (Australian Communications and Media Authority) at acma.gov.au
- Register your number with the Do Not Call Register at donotcall.gov.au if you wish to reduce telemarketing calls
- If the number is impersonating NIB or another organisation, report to Scamwatch at scamwatch.gov.au
- Block the number on your phone and contribute your experience to Reverseau to help other Australians identify this caller
Help others by sharing your experience with (02) 8028 0615!
WRITE A REVIEWRatings Distribution
What Our Users Reviewed
Calls and goes silent when I pick up
I received a called from 02 8028 0615, a number I did not recognise. I answered and just waited for the caller to speak however there was silence. After about 8 seconds, the caller disconnected. I immediately then blocked this number as it appeared to be a scam.
Three calls in one week, NIB trying to get me back as a customer
Receiving calls since I transitioned from NIB, seems reasonable enough based on what others say
I called back it connected with NIB. Not sure if that was real. Seems real.
Not sure who coz I am from Melbourne. don't know who else would call me from Sydney.
Keeps calling, not sure what for
Got three calls from this number, don't know anyone in Sydney, no clue what's up
Help others by sharing your experience with (02) 8028 0615!
WRITE A REVIEWFrequently Asked Questions
Why is 02 8028 0615 calling me and then going silent?
Two contributors reported exactly this behaviour from 0280280615 - answering to silence followed by disconnection. This is typical of robocall systems or callback scam operations testing whether your number is active and answered by a human. Automated dialling systems often hang up on live pickup because agents are only assigned to calls that survive filtering. Blocking 02 8028 0615 after one silent call is reasonable protection.
Is 02 8028 0615 actually calling from NIB insurance?
Possibly. One contributor explicitly identified 0280280615 as NIB attempting customer win-back after they switched providers, and received three calls in one week from this number. Another contributor who called back confirmed reaching NIB. However, silent calls from 02 8028 0615 complicate this picture and suggest the number may be used for both legitimate callbacks and robocall testing. If NIB needs to contact you, verify independently by calling their official customer service number rather than calling back 0280280615 directly.
Should I call back 02 8028 0615 to find out who it is?
Not recommended. One contributor called back 0280280615 and reached someone claiming to be from NIB, but expressed uncertainty about authenticity. Calling back an unknown number wastes your time and may incur costs depending on your plan. Instead, verify the claimed organisation independently using their official website or published contact number. If 02 8028 0615 is legitimate, they will call again or you can reach them directly.
Why did I receive three calls from 02 8028 0615 in one week?
One contributor reported exactly this pattern in mid-September 2025, with the caller identified as NIB attempting to win them back as a customer. Multiple calls within short timeframes is common for insurance company retention campaigns. However, if the calls from 02 8028 0615 include silent periods, this may also indicate robocall filtering and testing. You can ask to be removed from their calling list by answering and stating this clearly, or simply block the number after the first call.
Is 02 8028 0615 a scam?
Reports are mixed. Two contributors reported silent calls from 0280280615, which is suspicious behaviour associated with robocalls and callback scams. However, multiple contributors confirmed the number connects to NIB insurance for customer contact purposes, which appears legitimate. The silent call pattern is concerning enough to warrant blocking, even if some calls may be from a real organisation. When in doubt, don't engage - verify any claimed caller identity independently before responding to calls from 02 8028 0615.
What should I do if 02 8028 0615 keeps calling me repeatedly?
After receiving multiple calls from 0280280615, blocking the number is appropriate. If the calls claim to be from NIB, you can call NIB directly on their published customer service number to opt out of callbacks. If silent calls from 02 8028 0615 persist, report the pattern to ACMA at acma.gov.au as nuisance calling. One Melbourne-based contributor received three calls from this Sydney number without knowing the purpose - blocking resolved the issue for them.