02 8025 5895 - 0280255895: Woolworths Impersonation and Suspicious Calls

5-min Read43 Reports

  • Suspicious
  • Legit
  • Scam
  • Unknown
  • Spam

Community reports for 02 8025 5895 (0280255895) include Woolworths impersonation claims, unsolicited personal info requests, and suspicious repeated calls timing.

Woolworths Impersonation Reports for 02 8025 5895

Community reports for 02 8025 5895 (also written as 0280255895) reveal a mixed pattern of activity. While the majority of contributors describe legitimate Woolworths customer service interactions, several reports raise serious concerns about impersonation tactics and suspicious timing. Three separate reports mention callers claiming to be from Woolworths but exhibiting behaviour inconsistent with genuine customer service.

The most concerning report came from a contributor who had just resolved a significant order issue through Woolworths' official password-protected account. After the matter was settled with a $15 voucher offer, two consecutive calls arrived from 02 8025 5895 within minutes. The timing and pattern of these repeated calls from 0280255895 triggered suspicion, particularly given that Woolworths already held the contributor's verified contact details from the authenticated chat session.

What Callers from 02 8025 5895 Are Requesting

Reports about 02 8025 5895 show that callers frequently request personal information, but the legitimacy of these requests varies significantly. Six separate contributors documented callers asking for personal details, though the framing of these requests differed. Some callers mentioned specific order issues (missing bags, delivery problems) which aligns with genuine Woolworths follow-up patterns seen in multiple reports from 0280255895.

However, at least one contributor reported a caller from 02 8025 5895 who requested personal information without explaining the reason for the call. This approach contradicts standard Woolworths practice evident in legitimate reports, where representatives typically reference specific orders or issues before requesting verification details like name, order number, or birthdate.

One contributor who felt uneasy about sharing information with a 0280255895 caller described the interaction as impersonation. Another report noted that when they asked why information was needed, the caller would not provide a clear explanation, which is atypical of legitimate customer service interactions documented in other reports about this number.

Report Patterns and Timing

Out of 24 total reports about 02 8025 5895, twelve are marked as legitimate Woolworths interactions spanning from March 2024 through December 2025. These legitimate reports consistently describe calls about missing items, undelivered bags, delivery rescheduling, and follow-ups on order issues. However, six reports flagged suspicious or scam activity, and three marked the calls as uncertain.

The most recent suspicious report (March 2026) is particularly notable because of its timing context. The contributor had resolved an issue through Woolworths' official chat system moments before receiving two rapid-fire calls from 0280255895. They noted this timing as highly suspicious, especially the arrival of a delivery bag with a hand-written label instead of the standard Woolies label, which raised additional red flags about order authenticity.

Earlier reports show calls flagged as nuisance due to frequency, with one contributor in June 2024 describing repeated calls as harassment. Another contributor from April 2024 reported receiving frequent calls with no voicemail, creating frustration due to the cost of returning unknown calls.

How to Identify If a Call from 02 8025 5895 Is Legitimate

Given the mixed nature of reports about 0280255895, it is important to verify any claim of Woolworths affiliation. Contributors who had positive interactions with 02 8025 5895 noted that legitimate representatives:

  • Reference a specific order number or issue without requiring you to provide it first
  • Ask for verification details like name and birthdate, which is standard practice
  • Clearly explain why they are calling before requesting personal information
  • Offer specific solutions (refund, redelivery, or compensation) related to documented order problems

Reports about suspicious calls from 0280255895 show the opposite pattern: callers requesting information without context, unwilling to explain the reason for the call, or contacting immediately after an issue was already resolved through official channels.

What to Do If You Receive a Call from 02 8025 5895

If 02 8025 5895 calls you:

  • Do not: Provide personal information, bank details, or order numbers without verifying the caller's identity
  • Do: Ask the caller to provide your order number or specific reason for the call before you offer any information
  • Do: Hang up and call Woolworths directly using the number on your receipt or the official website to confirm whether they initiated the call
  • Do not: Return a call to 0280255895 if you did not answer it, as this may confirm your number is active
  • Do: End the call immediately if the caller cannot provide a clear reason for contacting you or becomes evasive
  • Do: Block 02 8025 5895 if the calls persist or if you feel uncomfortable with the interaction

How to Report 02 8025 5895

If you believe you have been contacted by a scammer impersonating Woolworths, report the incident to the following Australian authorities:

  • Scamwatch: scamwatch.gov.au - Report the call, provide the phone number 0280255895, and describe the interaction
  • ACMA (Australian Communications and Media Authority): acma.gov.au - File a complaint about the unsolicited or suspicious call
  • Australian Cyber Security Centre: cyber.gov.au - If personal or financial information was compromised
  • Woolworths directly: Contact Woolworths customer service through their official website or app to report calls claiming to be from them

You can also contribute your own experience with 02 8025 5895 on Reverseau to help other Australians recognise this pattern.


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Ratings Distribution

3.6 out of 5
5 Stars 56%
4 Stars 0%
3 Stars 14%
2 Stars 7%
1 Star 21%

What Our Users Reviewed

J
JustSaying

Two calls, one after the other, both unanswered, minutes after I had *already resolved* an issue via a human chat on my Woolies password-protected account regarding a very large quantity of missing items from my online Woolworths order. I reported the matter immediately and Woolworths agreed to send the items tomorrow and give me a $15 gift voucher. After all of that, the two calls arrived. I never pick up numbers I do not recognise and so cannot report what I would have heard if I had picked up. Woolies already knows my name, phone number and email, so I can't imagine why they would ask for that verification in a call from the blue. Also thought it suspicious that one of the bags that was delivered didn't have the usual Woolies label, but a hand-written note with my name and a 4/4 mark, as though there were only 4 bags in my order, whereas there would have been many more. I would not pick up this number or provide the caller any personal information.

A
Anonymous

Let it ring five times, didn't pick up, feels fishy, could be scammer

A
Anonymous

Was Woolworths customer service about my online order, all good

A
Anonymous

Was a follow-up call from Woolworths help line after I reached out earlier

A
Anonymous

left a voicemail saying they were Woolworths, verified it was legit, they called about missing items from my online order

A
Anonymous

Was Woolworths following up about a missing bag from my click and collect order

A
Anonymous

Is from Woolworths Online, likely about online orders

A
Anonymous

Seemed legitimate. missed first two calls, called back. they asked for order number, name and contact. said delivery bags left behind from order, offered refund or rescheduling

A
Anonymous

Was Woolworths Call Centre trying to reschedule my delivery, I initially ignored cos no message

A
Anonymous

Was legitimate Woolworths representative following up on my undelivered bags issue, had requested redelivery, they verified my name and birthdate which is standard

A
Anonymous

Call from Woolworths online about my delivery order, had logistical issues at local store, asked if I wanted next day delivery or refund, representative was polite

A
Anonymous

Asked for personal info but wouldn't say why

A
Anonymous

Frequent calls constitute harassment, refusing to share info

A
Anonymous

Claimed to be from Woolworths, felt uneasy about sharing personal details

A
Anonymous

Call, missed it, no message left. happens a lot lately and I can't afford to ring back numbers I don't know

A
Anonymous

Got follow-up call claiming to be from Woolworths Online asking to confirm address, but I didn't request a follow-up, didn't provide details

A
Anonymous

Seemed legit, asking about missing luggage from online order, wanted order number last name and email

A
Anonymous

Woman claimed to be from Woolworths, asked for last name and email, kept insisting even after I said order arrived fine, felt uncomfortable

A
Anonymous

Called right after I ordered from Woolworths asking for all personal info, only knew my first name

A
Anonymous

woolworths call center about order issue or online inquiry

A
Anonymous

Didn't answer, tried calling back and just rang endlessly

A
Anonymous

Called and immediately started asking for multiple personal details straight away, only to tell me the driver had arrived.

A
Anonymous

Digital voice claiming to be Woolworths, asked for date of birth to verify details. hung up before giving anything

A
Anonymous

Was Woolworths support calling back after chat was interrupted, apologised and continued discussion

A
Anonymous

spoofing Woolworths number to call pretending to be delivery driver and get personal information

C
Covel

Man claiming to be from Woolworths sounded very suspicious. Asked for personal info immediately, wouldn't explain why. Hung up

V
Varian

Someone claimed to be from Woolworths online checking my order status. Seemed legit

A
Ali

Legitimate call following up on complaint I made through their website live chat

B
Berlin

Legit call about bag of groceries left in freezer, wanted to let me know about delivery

M
Mahood

confirmed this number is Woolworths calling about account issues

N
Newman

Was Woolworths about shopping bags they forgot to give us at checkout, genuine customer service

R
Richter

Was actually Woolworths, only asked for name and email

G
Grimmer

definitely from Woolworths, they contacted about mistake with my order

L
Logston

Called back and spoke to Olive from Woolworths, was legitimate, helped track missing order and arranged delivery

R
Rim

Woman claiming to be from Woolworths knew my first name, asked for personal details to verify account, wouldn't say why she was calling

S
Snell

Woolworths driver saying they forgot to deliver 4 bags of groceries, actually came back and delivered them

C
Caetano

Caller claimed to be from Woolworths, warned not to give personal info

H
Hance

definitely spam, claimed to be Woolworths online but seems to be coming from India

A
Anonymous

Driver delivering Woolworths order, van wasn't Woolworths branded. Probably Sherpa or Jimmy Brings using Sydney number

S
Sisson

Was a Woolworths delivery driver calling about my grocery order. Van didn't have Woolworths branding, might've been Sherpa or Jimmy Brings routing through this number

A
Anonymous

Scam caller pretending to be from Woolworths. Asks for info to discuss ‘an issue with an online order’. Hang up and block.

G
Goldring

Caller claiming to be from Woolworths asked for personal details, wouldn't say why without them first

R
Regina

Claimed issue with my order and asked for bank details to process refund. Concerned about scam


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Frequently Asked Questions

Is 02 8025 5895 actually Woolworths?

Community reports are mixed. Twelve reports confirm 0280255895 is a legitimate Woolworths customer service number used for order follow-ups, delivery issues, and missing item claims. However, six separate reports describe suspicious behaviour or impersonation attempts from 02 8025 5895, including requests for personal information without clear explanation. If you receive a call from 0280255895, verify by calling Woolworths directly on their official customer service line.

Why would Woolworths call me from 02 8025 5895?

Legitimate calls from 0280255895 documented in community reports are typically about missing items from orders, undelivered bags, delivery logistics issues, or to arrange redelivery or refunds. However, if your order issue is already resolved through Woolworths' official account, an immediate call from 02 8025 5895 is suspicious. Genuine customer service will explain the reason for calling before requesting personal verification.

Should I provide personal information if 02 8025 5895 calls?

No, not immediately. Reports show that legitimate Woolworths calls from 0280255895 reference specific order details first, then ask for verification. If 02 8025 5895 calls and the caller cannot explain why they are calling or refuses to provide context, do not share personal information. Hang up and contact Woolworths directly using the number on your receipt to verify the call.

What should I do if I keep getting calls from 0280255895?

One contributor reported frequent calls from 0280255895 that they described as harassment. If you are receiving repeated unwanted calls from 02 8025 5895, block the number on your phone. If the calls persist or escalate, report them to ACMA at acma.gov.au and contact Woolworths directly to clarify whether the calls are legitimate service calls or unauthorised use of their number.

What was suspicious about the recent 02 8025 5895 calls in March 2026?

A contributor reported receiving two consecutive calls from 0280255895 immediately after resolving a major order issue through Woolworths' official password-protected chat account. The timing was suspicious because Woolworths had already confirmed they would redeliver items and provide a $15 voucher. Additionally, the contributor noted the delivery bag arrived with a hand-written label instead of the standard Woolies label, raising concerns about order authenticity and the timing of the calls from 02 8025 5895.

How do I verify if a call claiming to be from Woolworths is genuine?

Legitimate Woolworths calls documented from 0280255895 exhibit these markers: the representative mentions a specific order number or delivery issue before asking for information, requests standard verification like name and birthdate, provides a clear reason for the call, and offers specific solutions. If 02 8025 5895 calls and the representative refuses to explain why, cannot provide details, or insists on information without context, hang up and call Woolworths directly using an official contact number to verify the interaction was legitimate.